Greetings.

I know some people like hitpaw. And I liked what their free version could do, but it didn't let me save. Tried purchasing the full version monthly, but apparently they hide the windows version separately from the full version.

Asked about a refund so I could then get the windows version. I was denied and sent a link to their refund policy. In their policy itself it states that a refund request within 30 days with purchase of the wrong software can be done.

I tried getting a refund about an hour after purchase. Their online kit does not have all the features of the windows version. I didn't even get to do a single enhancement because the video I wanted to improve was larger than they allowed on their online kit.

They do reserve the right to deny refunds. And they will deny you your refund even if it is in line with their policy.

You do you, but I don't trust a company that goes back on their implied rules. I'm never wasting another cent on them I'd rather use any other software, open source or not. Whether it's as good or not. I won't even use a cracked version if I come across it. All I feel towards them is disdain.

That said. Any other software that can enhance video, image, and audio? Even separate software for each is fine. Some open source would be nice but I'm not against paying if I get quality and service.

But I wouldn't lose any sleep to this company crashing and burning.