1-800-BUY-MOEN 1-800-289-6636 · Monday - Friday 8am - 7pm ET

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CONTACT US AT 1-877-633-6776 M-F 8am to 7:00pm ET · Help with Moen Products · B2B Connect · Compliance Certification · Patents · Return Policy · Warranty Information · Guidance & Documents · Expand Your Horizons · Cash Flow Rewards™ · eCommerce Policies ·

People call Moen mainly because of product/ service, return/ replace and request for information. 8% of the consumers who called the company’s customer support stated that their issues were resolved. Most customers feel very satisfied after talking to customer service representatives. The best email to contact Moen is [email protected].

September 16, 2025 - Rather than trying to call Moen first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Moen has 1 phone number. It's not always clear what is the best way to talk to Moen representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource. GetHuman does not provide call center services or customer support operations for Moen.

Let us help you find a solution to the problem you are having. Identify, troubleshoot and solve your faucet needs. Get Product Help.

Let us help you find a solution to the problem you are having. Identify, troubleshoot and solve your faucet needs. Get Product Help. Let's Start By Finding Your Product.

If you wish to request a refund, please contact customer service at (###) ###-####. ... I just replaced a moen bathroom faucet cartridge, but the handle won't fit over the cartridge.

Therefore, if you buy the product new through Amazon and provide proof of purchase your Moen product will be covered under warranty. If you need warranty assistance, please feel free to contact Moen direct at 1-800-289-6636 (1-800-BUY-MOEN) or email us through our website Contact Us page.

Moen customer service can assist you with repairs, answer questions about your existing faucet or help you choose a new one for your home. The fastest way to get an answer to your question is to visit the FAQs page. Select the type of product you have, then scroll down to find a comprehensive list of questions other customers have asked and the answers we’ve provided them.

Contact Moen Customer Support

Print guides, brochures, catalogs, and other information are available for our trade professionals and builders to download for convenience. Call 01 800 718 43 45 · Contact Us · Customer Services · M-F 8am to 6pm EST ·

... To initiate a warranty claim, please contact the manufacturer at 800 BUY MOEN. ... Contact Moen at (800 BUY MOEN); you're currently on the Just Answer site, which is an online expert advice service.

Defective Product refers to product ... operation or defects which result from customer neglect or abuse. For product wear out failures please contact 1-877-MoenPro....

January 30, 2009 - I am very pleased with Moen. Recently my kitchen faucet sprung a leak. I called Moen and they had a repair guy show up within 2 hours, literally!

May 24, 2019 - I were told the estimated waiting time was around 6 minutes, put on hold and I soon got to speak to a customer service agent. As always, benefits of speaking to an experienced agent is that we customers can describe our problems in precise details (e.g. describing the special tricks I did to turn and pull down the handle to make the faucet stop dripping). Knowing the problems’ details often allow the agent better diagnose the source of the problem and solutions to fix them. I started by telling the agent we are loyal customers of Moen and given our previous excellent warranty experiences, we have since bought three more Moen products.

If a product defect is identified ... part should not be taken from a new faucet box. Refer the customer to the Moen Consumer Service Number 1-800-BUY-MOEN (1-800-289-6636)....