Depending on your original form of tender, a check, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition. The purchase and use of Apple products are subject to additional terms and conditions found at https://www.apple.com/legal/sla/ (Opens in a new window) and https://www.apple.com/legal/warranty/(Opens in a new window).

Should you wish to return ten or more of the same product, you must return to the Apple Store where originally purchased.

For any other product, simply return it with the original receipt and original packaging within 14 days of the date you receive the product. If the item is returned within this timeframe, we’ll exchange it or offer a refund based upon the ...

Do I need to contact them first about it or do I just walk in and ask them for a refund? ... Walking in should be just fine. From Apple- You can always return the item to any U.S. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time.

January 16, 2024 - These products must be returned to the third-party seller and cannot be returned to Apple. If you purchased your Apple products from Apple.com or at an in-person Apple store, you have two options: you can return the product in-store or ship it back.

August 27, 2025 - Return channel: Return Apple purchases to Apple (not a third-party retailer). Returns are accepted only in the country of purchase. Bring everything: Repack with all cords, adapters, and documentation. Products should be in original condition.

Returned products may require inspection. If approved, a refund or exchange will be issued in approximately 10 business days. Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging. As an exception, you may return Apple-branded software if you do not agree to the licensing terms; however, you may not retain or otherwise use any copies of returned software.

To be safe, I decided that I would count 13 days from when I purchased a product, so if I purchased and received a watch on a Sunday, I would plan to return it on the Saturday that was 13 days later. Doing that always worked fine for me. Although the normal return period is 14 days, Apple does often provide a more generous return period during the holidays.

If the receipt is for a member of your Family Sharing group and you're the family organizer, you can still request a refund on reportaproblem.apple.com. Tap or click the Apple Account button, then choose All. Purchases charged to your shared payment method appear.

August 28, 2025 - If you don’t have a receipt, you may still be able to process a return using delivery and shipping confirmation emails, your Apple account information, or credit card statements. If you've lost a physical receipt, returning to the original store can increase your chances of a successful return. Here’s what to bring to assist in verifying your purchase: A valid ID (driver's license or state ID). Details about the product, including name, brand, and approximate purchase date.

... We believe you will be thrilled ... a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple....

July 28, 2023 - Apple offers a 14-day return window for all products. The 14 days start on the delivery date for online orders or the purchase date for in-store buys. Apple typically extends returns from early November to early January.

January 9, 2023 - Apple is happy to exchange or refund any purchases made in its stores or online with no need for a reason other than you have decided you don’t want it, you just have to initiate the return with in 14 days of your purchase (unless the Christmas ...

Answer (1 of 5): Just confirmed with an Apple Store (here in Canada) that they will accept a return/exchange of a product purchased online (assuming as long as it's within 14 days of receiving it). I'd call to check with the store first though to be absolutely sure as I couldn't find that poli...

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Answer (1 of 2): The best site for apple returns is apple.com. They have a refurbished section that features recently returned items that have been refurbished and guaranteed. The discount is fair for a fully guaranteed restored to factory spec ...

By 2030, we aim to reduce our carbon footprint by using more recycled and renewable materials, clean energy, and low-carbon shipping. ... You can trade in many Apple and third-party devices, including Samsung and Google smartphones, for a trade-in credit or an Apple Gift Card. If your device isn’t eligible for any trade-in value, you can still recycle it with Apple for free. Yes, engraved Apple products are eligible for trade-in.

December 6, 2024 - Yes, you can definitely return Apple products after opening. However, as expected, there are a few exceptions to this policy that Apple has in place. First and foremost, Apple gives you a 14-day return window for products you purchase. Any time after that two-week window means you won’t be able to bring the Apple product back for a refund.

Answer (1 of 3): You cannot “return ... it’s referring to Apple Stores. You can return any product purchased from an Apple Store to any Apple Store in the same country where you purchased it....