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I purchased a refurbished iPhone 13 Pro from Walmart because it was cheaper than Back Market. It arrived on the 18th and it was supposed to be in Like New condition, when it arrived the top part and dings but no big deal but the battery life was 80%. I purchased the 12 Pro Max from Back Market 1.5 years ago. Almost perfect condition and the battery life 94% and it's now 90% and it still works fine. I started a return and took it to my local store, they gave me a receipt and FedEx tracking number. FedEx still hasn't received it. I've never had a problem with Back Market, purchasing phones, trading in phones and returning a phone I didn't like. Quick and fast service, but Walmart's customer service is not impressive. Don't buy refurbished phones from them. Never again!