I received this in my Spring promo kit. They are small window clings. I only received one and couldn't find any info on it.
I work at 2 different licensed stores at the airport. At store #1 the SM would have us go over whatever modules that are new plus practice new drinks while on the clock. Store #2 our SM makes us do our modules at home and we have to figure out on our own on how to make new drinks. When I question it saying I thought we’re supposed to do all training on the clock, the SM says we don’t have time to do training at work and we’d still get paid. Is this right?
This is just getting stupid. Starbucks is stupid. Stupid.
Can't login to starbucks.com on my desktop. Using same ID/PW as my Starbucks app. Change password on desktop. Resets my password everywhere. Have to login again into the Starbucks app with new password. Works. Try to login on desktop browser with new password. Try various browsers. No difference. At all. This what I see, over and over and over and over and over and over and over again...
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Stupid. Stupid. Stupid. Stupid. Stupid.
So I came from a corporate store and I just started at a licensed store. I've noticed a lot of things not being done to standard and I've tried to correct here and there but if it's not written down I have a hard time getting them to trust me, I get that I'm the newbie (to them) but I have 3+ years of experience with Starbucks and I know my standards pretty well thanks to my old SM. Is there something like Corporate's store resources that I can show them to help them understand. I'm not trying to be a pain but the way they're doing things is just making things unnecessarily difficult for themselves and resulting in some rather displeased customers from what I've witnessed.
Your LS has access to store link which is a very limited version of “partner hub.” It has all pertinent documentation there like manuals, weekly updates, ppk, etc.
Ask for login access to print things up.
I don't have a direct answer, given I haven't worked at a licensed store myself, but I have a couple ideas. See if there is a spot in your store for business cards like corp stores do. Licensed stores have their own management chain so look for your district managers contact. It's possible you could still have access to the partner hub if you have partner numbers. I would be surprised if you don't have some sort of access to training materials. If the store manager is on your side then they could be your recourse too.
We’re located in a Tom Thumb. We have 1 manager and she wants me to become a trainer and then learn how to do inventory and all that. Should I be getting paid more for that? I asked about it and she told me “well if the stores sales go up then he might consider giving raises”… but like what does that have to do with me?? Also to add the store director thinks that having an “asst manager” in our dept is a “made up position” 🥴 Do any of you have more than 1 manager???
the also albertsons owned store i’m leaving just got an assistant manager- our morning lead took the position. there was a pay raise if i’m not mistaken, but that’s determined by the upper store management i’m assuming.
I work in a Kroger store. I am considered an ADL(assistant department lead), and received a raise upon completing my Daily Operations certification. To my employees and my actual Starbucks Lead, I am referred to as Co-Lead.
This is mostly dependent on your licensee's rules due to them being the ones paying you. I definitely suggest telling them you will require a raise, or else those tasks will not be performed, especially if you are making the same amount as other employees.
My managers specifically needed me to be Daily Ops certified because there was no other way to receive a manual raise(we get auto raises about once a year).
To answer your last question, I have heard it's quite uncommon to have more than one manager/lead in Starbucks. Most of the DMs from Starbucks are surprised to see a second lead, but they also acknowledge how good it is for a store. Sharing major responsibilities creates a better atmosphere, and it leads to better customer connections, as well as keeping baristas happy.