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If you signed-up for your Prime membership directly through us, you may cancel your Prime membership at any time by visiting Your Account and adjusting your membership settings.

What to do if you can't sign in or sign out of Prime Video, or if you see error codes such as 5005. Ensure that you are using the correct details for the account you want to use with Prime Video. If you have forgotten your password, you may need to click Forgot your password?

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Go to Account & Settings, then select the Your Account tab. For a Prime Video-only subscription, select End Subscription. Prime Video is also included with an Amazon Prime membership - to cancel an Amazon Prime membership, under Prime Membership, select Edit on Amazon.

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You'll have the option to do that on your “My Questions” page by clicking the heart icon labeled My Favorite. Thank you for selecting Justanswer.com! Best regards! ... Users often face login issues and difficulty navigating account settings on Amazon Prime Video web platform.

December 9, 2023 - I would log out of all Prime Video apps on all devices. Log into your Amazon account via a browser. Go into your account settings and check all authorized devices to ensure everything is yours.

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If you signed-up for your Prime membership directly through us, you may cancel your Prime membership at any time by visiting Your Account and adjusting your membership settings.

Payment options, such as an Amazon.com Corporate Line of Credit, checking accounts, or pre-paid credit cards can't be used. ... Go to Amazon Prime. Select Start your free trial. Follow the on-screen instructions if prompted. ... You'll be enrolled in the free trial of Amazon Prime and have access to fast, FREE shipping, Prime Video, Amazon Music Prime, and Prime Reading.