Over the past year I redeemed SB several times for $25 gift cards. I got the "Your $25 Virtual Prepaid Mastercard is ready" emails and just let them sit, but today decided I would get organized and "claim" them to spend them online.

The "view my gift card code" process sends me to SB site to get the PIN (that part works). I am supposed to use the PIN at myprepaidcenter.com. The myprepaidcenter site is so slow!! It takes a good two minutes sitting on a blank page before showing the redeem form. Entering the PIN code makes me wait again for two minutes before returning "Oops. There's an error on our side. Please try again soon."

I tried logging in to my account. Again it takes forever before giving me the error "There was an error signing in. Please try again later." I was able to reset my password, apparently, but still get the error. Oddly, every time I try to login, I get an email--"Your One-Time Password," but no indication of where I am supposed to enter the six digit code. The login form makes no mention of a verification code.

Reading through posts I understand there was some issue with prepaid cards from SB? Does that have anything to do with my website issues?

I've got five $25 gift cards to use. Any advice would be appreciated. Thanks.

ETA: I have tried different browsers, home wifi, mobile data, no adblocker, confirming the PIN is copied without spaces.

Over the past month or two I’ve accumulated around $500 in various $25,$50, and $100 Mastercard virtual gift cards. Now I’m attempting to get all my money in one place or in my bank account but I’m really struggling.

Everytime I try to setup PayPal bank transfers, I get an error saying that the bank declined the transfer using the debit card.

I now have a bunch of cards that I cannot use/want to condense in a single area.

Please give me advice or suggestions on what to do