If you paid a bill through BMO Online or Mobile Banking, Telephone Banking or at a branch from a bank account, you can cancel the payment by signing in to BMO Online Banking and:

1. Click Move money in the navigation menu at the top.
2. Select Bill payments in the left hand navigation menu and click Payment activity.
3. Select the payment you’d like to cancel by clicking Cancel payment.
4. Click Cancel.

If you've paid the bill using mobile banking, you can select cancel payment from the payment confirmation page. Bill payments can be cancelled if the payment was made the same day, before 11:00 p.m. (ET). Bill payments made after 11:00 p.m. (ET) can be cancelled up to 11:00 p.m. (ET) the following day. If you missed the deadline to cancel the payment, and would like to request a refund of your payment, follow these steps:

1. Click Move money.
2. Select Investigate a Bill Payment in the left hand navigation menu.

Bill payments made at a branch by cash or from your account to a BMO credit card or BMO Line of Credit can be cancelled by visiting the branch.

No, you can only pay bills from your BMO account at a BMO ATM.

To add a biller/payee, sign in to BMO Online Banking and:

1. Select the Move money tab in the navigation menu at the top.
2. Click Add a Payee in the left hand navigation menu
3. Select the Payee Province.
4. Enter the Payee Name in the text box and select the correct payee/company name from the search results.
5. Enter your account number as it appears on your bill in the Account Number field.
6. Enter a Nickname to help you remember this payee for next time.
7. Click Add a payee.
8. You’ll be asked to confirm the payee details. If correct, select Add Payee to continue. You’ll see a confirmation once your request has been submitted.