I am running into the same issue. I followed your steps and like you lost all my profiles but after 10min synapse just crashed again. Have you notice this problem return on your end or am i just special Answer from dschissl on insider.razer.com
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Reddit
reddit.com › r/razer › windows 11, razer synapse 2 (for legacy devices)
r/razer on Reddit: Windows 11, Razer Synapse 2 (for Legacy devices)
October 25, 2021 -

So it seems, Synapse 2 just cannot open in Windows 11. I've tried everything, reinstalling, changing DPI & compatibility settings. I can't get it to open the window and even login. It shows up in the task bar overflow and refuses to open. It's the only app i'm having trouble with so far, in Windows 11

To reiterate: I'm using Razer Synapse 2 for my legacy devices, Razer Anansi Keyboard and Naga 2014 mouse. After upgrading to Windows 11, I can't even get Synapse 2's window to open up and login. I've tried reinstalling and many compatibility modes. Am I shit out of luck?

UPDATE:

was about to reply to some of you with angry comments for spreading misinfo because i contacted Razer and they assured me they're not updating legacy software for Windows 11.

Then i tried it again, and again, and finally, i figured it out. This definitely didn't work on the early versions of Windows 11 but it appears to have changed. I reinstalled Synapse 2 legacy as someone in the comments did, but that wasn't enough. I'm on the latest version of W11.

I tinkered around and changed the High DPI scaling override-
located in the Compatibility Tab of RzSynapse.exe Properties.
Make sure the Override Box is checked,
click the dropdown menu and switch to "Application."
Mine was initially set to System Enhanced.

Yours may have worked without a flaw because it was already set to Application for DPI Override.

This was my initial theory to get it working again when first installing Windows 11 but no change of DPI worked then nor any compatibility setting. Things have finally changed!

Hope this helps anyone else struggling

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Razer Support
mysupport.razer.com › app › answers › detail › a_id › 1693 › ~ › how-to-install-razer-synapse-2.0
How to install Razer Synapse 2.0
Visit the Razer Synapse 2.0 download page and download the appropriate installer (Windows OS or Mac OS).
Discussions

Synapse 2 and Windows 11
As windows 11 launched officially i start to use them, but my Kraken 7.1 v2 chroma not work as intended, synapse 2 failed to aply 7.1 audio to any app and even mixer in synapse is not detecting any app and because of this i can't even change apps from surround 7.1 to stereo to test, i assume ... More on insider.razer.com
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0
October 14, 2021
Synapse 2 + Orbweaver Chroma
Windows 11 speaks driver not available ... Have the same Problem. Lot´s of Help here. I have two Orbweaver and because of the F....ng Driver Problem both of them are Trash now. ... The problem with Synapse 2.0 is that it's no longer supported, and it may not work on W11 correctly. More on insider.razer.com
🌐 insider.razer.com
0
April 20, 2022
Razer Synapse 2 does not recognize
Hello, I have a Razer Deathadder Elite and a Razer Blackwidow V2, and today the Razer Synapse 2.0 has stopped recognizing them More on insider.razer.com
🌐 insider.razer.com
1
April 27, 2019
Synapse 2.0: Can't find the download
Thank you for your question, we hope you find an answer soon. Please note that posts are for user discussion. If you require Razer support, please use the pinned technical support post or visit Razer's support page . Please note your exact product model and year if you havent done so yet. If you need in-depth troubleshooting, we suggest posting in a more general tech subreddit like r/techsupport or r/pcgamingtechsupport . The first step of troubleshooting peripherals is trying on another device to better isolate the problem. It's also likely your issue has been discussed before, so consider using Google and Reddit search. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns. More on reddit.com
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May 8, 2025
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Razer Insider
insider.razer.com › razer-support-45 › synapse-2-and-windows-11-31216
Synapse 2 and Windows 11 | Razer Insider
October 14, 2021 - As windows 11 launched officially i start to use them, but my Kraken 7.1 v2 chroma not work as intended, synapse 2 failed to aply 7.1 audio to any app and even mixer in synapse is not detecting any app and because of this i can't even change ...
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Softonic
razer-synapse-2.en.softonic.com › home › windows › utilities & tools › razer synapse 2
Razer Synapse 2 - Download
July 15, 2022 - Have you tried Razer Synapse 2? Be the first to leave your opinion!Add review · Mouse click automation tool for PC · Download Windows 11: Windows is now better than ever · A free all-in-one data management tool · Customize your mouse efficiently · Free data converter ·
Rating: 2/10 ​ - ​ 1 votes
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Razer Insider
insider.razer.com › razer-support-45 › synapse-2-orbweaver-chroma-36886
Synapse 2 + Orbweaver Chroma | Razer Insider
April 20, 2022 - I have two Orbweaver and because of the F....ng Driver Problem both of them are Trash now. ... The problem with Synapse 2.0 is that it's no longer supported, and it may not work on W11 correctly.
Find elsewhere
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Razer
razer.com › synapse-2
Cloud-Based Driver Software | Razer Synapse | Razer United States
Razer Synapse is our unified configuration software that allows you to rebind controls or assign macros to any of your Razer peripherals and saves all your settings automatically to the cloud.
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Razer Insider
insider.razer.com › razer-support-45 › razer-synapse-2-does-not-recognize-3015
Razer Synapse 2 does not recognize | Razer Insider
April 27, 2019 - Do a clean re-installation of Razer Synapse. 1. Go to Task Manager. End all Razer and Synapse tasks under the Processes tab. 2. Uninstall Synapse and related components from Programs and Features. 3. Delete all Razer residual files from ProgramFiles x86 and ProgramData in the C Drive.
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Razer
razer.com › pc › software
Razer Software | Synapse, Razer Chroma RGB, Razer Cortex and More | Razer United States
Immersive range of software platforms allowing you to game lag-free, stream with customized Chroma effects, and more. Download the software today!
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Razer Support
mysupport.razer.com › app › answers › detail › a_id › 1708 › ~ › how-to-re-install-razer-synapse-on-windows
How to re-install Razer Synapse on Windows
May 27, 2025 - Close Razer Synapse 2.0 from the System Tray by right-clicking on the Razer Synapse icon and selecting "Close Razer Synapse". Uninstall all Razer Synapse programs. Search for "Apps & features" in the Windows search box then click on it.
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Razer
razer.com › au-en › synapse-4
Razer Synapse 4: Advanced Device Control and Lighting Software | Razer Australia
Backwards compatible with Synapse 3 devices. See full list of compatible devices. Download for Windows Windows 11 x86-64, Windows 10
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MakeUseOf
makeuseof.com › home › windows › how to fix razer synapse not working in windows 11/10
How to Fix Razer Synapse Not Working in Windows 11/10
October 15, 2023 - Can't customize your Razer peripherals? Never fear; here's how to get Razer Synapse working again.
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VA
oit.va.gov › services › trm › ToolPage.aspx
Razer Synapse
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow.
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Uptodown
razer-synapse.en.uptodown.com › windows › games › utilities › razer synapse
Razer Synapse for Windows - Download it from Uptodown for free
October 29, 2025 - Download Razer Synapse for Windows for free. Configure your devices to play however and wherever you want. Razer Synapse is the official Razer app to...
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GitHub
github.com › Razer-Synapse-Drivers-Windows
Razer Synapse Drivers Windows · GitHub
September 12, 2025 - Synapse 2 drivers · ✅ Full ... and restore of driver configurations and user profiles · ✅ Optimized for Windows 10 and Windows 11 with minimal ......
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CNET
download.cnet.com › razer-synapse-2 › 3000-windows-razer-synapse-2.html
Razer Synapse 2 for Windows - Free download and software reviews - CNET Download
May 19, 2025 - Download Razer Synapse 2 latest version for Windows free. Razer Synapse 2 latest update: May 19, 2025
Rating: 4.4 ​ - ​ 1 votes
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Softonic
razer-synapse-3.en.softonic.com › home › windows › utilities & tools › razer synapse 3 › download
Download Razer Synapse 3 - Free - latest version
April 30, 2025 - 4.2 · Free · A Free Software utilities program for Windows · 4 · Free · Bypass Windows 11 hardware restrictions · 3.3 · Free · Memtest86+: A Reliable Memory Testing Tool · 3.7 · Free · Samsung SSD Wizard Tool · 3.5 · Free · Maximum control for AMD chipset motherboards · Baixada do Razer Synapse 3 ·
Rating: 6/10 ​ - ​ 4 votes
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FileHippo
filehippo.com › download_razer-synapse-2
Download Razer Synapse 2 2.21.24.10 for Windows - Filehippo.com
November 7, 2024 - Download Razer Synapse 2 2.21.24.10 for Windows. Fast downloads of the latest free software! Click now
Rating: 4.4 ​ - ​ 1 votes