A lot of people hear "refurbished" and have a negative reaction. I would imagine "renewed" is a marketing buzzword trying to escape that stigma. I would be less inclined to trust one labeled "renewed" as calling it that seems designed to mislead.

Pre-Owned means its been used and is in good enough condition to sell, refurbished models mean they are models which have been traded in for issues and are fixed to re-sell.

Following up on my previous comment about the poor battery life, upon further research, even brand new the batteries last under 5 hours. The advertised "18 hour" battery life is deceptive, and refers to the total battery life if recharged periodically using the case. Shame on both Samsung and Best Buy for this deceptive advertising. I have been unable to find any information on BB's website about expectations for battery life for refurbished products, so again, buyer beware. Geek Squad declined my request to call or email me to explain whether they can replace batteries, and instead waited for me to come in to the store to tell me no, they cannot replace batteries. Geek Squad also told me I could exchange them at the customer service counter, only for me to be told by customer service that only refunds were possible. All in all a very dissatisfying customer experience.