I've had several issues with truist been basically called a liar when my account was being hacked then they refused to replace what was stolen from my account the same type of response a girl from another country I'm not a math expert but I can add and subtract but ya know I've only got a year of college im still in the you can't add stage but what do you do. Answer from ConversationDue9841 on reddit.com
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Reddit
reddit.com › r/truistbank › customer service email?
r/TruistBank on Reddit: Customer service email?
March 21, 2025 -
I am having a hard time understanding how they mathed to get my current credit card balance. I called customer service and a girl with a heavy accent who didn’t seem to understand me just read off my transactions and said she got a total x, which is different than what I totaled.
I called today to ask what the starting and ending date is of my billing cycle, and when I totaled that I got a different total, z. I always pay my balance in full every month, so I don’t usually track this, but my bill is about 45 dollars higher than it should be. I’ve gone through and got the total 4-5 times, so I’m almost positive my math checks out. I’m also a college graduate and I’ve never had an issue with my balance before if that means anything to you LOL.
Anyway. Is there an email address for customer service where I can request a review or break down of my bill in detail?
Top answer 1 of 4
4
I don't believe there is, but I'm not 100% on that. If you can't go to a branch, go to truist.com, and request a call back appointment with the closest branch. A banker should call you at the requested time. At least you will get to talk to someone in the states.
2 of 4
3
Can you pull your statements from online? They should show you cycle and billing dates along when all the transactions during that period.
Truist
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Momentum Contact Us Form | Truist
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Contact Truist Indirect Auto Services | Truist
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Elliott Report
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Truist Customer Service Contact Support Via Phone Email Exec Contacts - Elliott Report
October 19, 2025 - Call Truist customer service at (800) 226-5228., or log into your online banking account and follow the prompts for transaction disputes.
Truist
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Commercial Treasury Management: Single Sign On View | Truist
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Pine AI
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How to Contact Truist Bank Customer Service | Pine AI
November 1, 2025 - Truist doesn't offer a general public email for support.
WalletHub
wallethub.com › popular banking questions
How to File a Complaint Against Truist Bank
November 24, 2023 - Contact the company directly. You can contact Truist’s customer service department by calling 1-866-907-0507.
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About Truist | Truist
Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services.
Lusha
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Truist - Email Address & Phone Number - Lusha
August 25, 2025 - Reach decision-makers at Truist. Find their phone numbers & email addresses. It’s free. - Lusha
Banking Dive
bankingdive.com › news › ex-truist-employee-sentenced-check-cashing-scheme › 806169
Ex-Truist employee sentenced in ‘complex’ check-cashing scheme | Banking Dive
November 21, 2025 - Text messages the group members exchanged described the conspiracy, and investigators also discovered photos of debit cards, account numbers, fraudulent checks, cash obtained from the check deposits “and a custom-made diamond ring in the shape of the Truist logo worn by Green,” the U.S.
LeadIQ
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Truist Company Overview, Contact Details & Competitors | LeadIQ
Truist operates in the Financial Services industry. Truist's tech stack includes Informatica Big Data ManagementSoapUIFont AwesomePKWAREAngularCamundaAdobe Marketing CloudPalo Alto Firewalls. Truist's email format typically follows the pattern of [email protected].
Flagstar
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Flagstar | Personal, Commercial & Private Banking Services
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Your Credit Union
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Homepage - Your Credit Union | Sun East Federal Credit Union
Going beyond traditional banking services, Sun East offers so much more to our members.
Published October 17, 2023