November 7, 2025 - Second Delivery Attempt: If the second delivery attempt fails, your parcel will be brought back to the warehouse. Once your parcel is in the “Storage” parcel status, submit a support ticket at www.uniuni.com/support/ to arrange another delivery. Rejected Delivery Attempt: Delivery attempts may be rejected if the address is a PO Box, which we do not deliver to, or if there is an incorrect address. If your delivery attempt is rejected, please submit a support ticket to update your address or verify your contact information and delivery instructions.

We have made changes to our Customer Support contact numbers.

How to contact UniUni customer support at phone number? Call or write an email to [email protected] to resolve UniUni issues: Shipping and Delivery, Return/ Replace, Request for Information. Visit the company website www.uniuni.com or help center for more information.

October 24, 2024 - Suivi Support Carrière Contacter Petit Commerce Log-in · Track Package Support Drive With Us Contact Small Business Log-in · Lost package · Claim Your Refund · Kindly provide your package information. Our customer support team will review your request within 48 hours · Loading · Package ...

1 month ago - Include your tracking number and mention that the photos are unclear. Our team will review the photos and provide assistance. Submit your ticket at www.uniuni.com/support/. ... To request a return, you must contact the vendor directly to verify their return process.

October 31, 2025 - Track Package Support Drive With Us Contact Small Business Log-in

If you could not find help from our tracking page or the FAQs, our contact form above is a great way to reach us.

1 month ago - Second Delivery Attempt: If the second delivery attempt fails, your parcel will be brought back to the warehouse. Once your parcel is in the “Storage” parcel status, submit a support ticket at www.uniuni.com/support/ to arrange another delivery. Rejected Delivery Attempt: Delivery attempts may be rejected if the address is a PO Box, which we do not deliver to, or if there is an incorrect address. If your delivery attempt is rejected, please submit a support ticket to update your address or verify your contact information and delivery instructions.

Please feel free to email our team with any questions regarding the return process at [email protected]

October 24, 2025 - Track Package Support Drive With Us Contact Small Business Log-in

6 hours ago - Our street number is 5109 but delivered to a 6800 so not only were the street number... See more ... UniUni sucks!! Everytime I ordered something online and they used Unini, there were always problems. From lost packages to not being delivered due to an incorrect address. My address is always correc... See more ... They lie !!!! Gift delayed stating they could not deliver to my address ! How strange no other company has any issues ! Once contacted to complain they stated they would remake the custom product and...

November 2, 2025 - You can access regional customer support: Canada Pacific/Mountain (604-229-2007), Central/Eastern/Atlantic (647-360-4178); US as above. For Mississauga (active in ON operations), contact via support ticket with your tracking number.

When the listed phone number is invalid, first check the company’s official website or social media for updated contacts. Use email or online chat support if available. Document your purchase and damage with photos before initiating a return request. If direct contact fails, consider contacting your payment provider for dispute assistance.

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Receives returns, counts and confirms quantities, determines the condition and completes paperwork · Assigns delivery tasks to delivery drivers according to the volume of goods in the warehouse

If a parcel is returned to a UniUni warehouse, for your convenience, you may schedule a second delivery attempt through the free UniUni APP or contact UniUni customer support ... Any undeliverable parcels are held for 30 days from the attempted delivery date. You will be notified via text message 5 days before the 30 days expiration date as a reminder to pick up your parcel provided UniUni was provided your most up-to-date cell phone number...

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