I have the ups app and it says that an attempt was made to deliver my package, when I didn't hear a knock or receive a phone call, so since I can't change the address instructions for some reason I want the app to send me a notification when the driver is about to deliver my package or the closest to that. I think that's what the "pre-arrival" notification does but I don't want another failed attempt so I thought I would ask here
I hate this. There is zero definition of what "soon" means so it is completely useless. UPS usually comes through my neighborhood late in the evening, but of course the one time I actually have to sign for my package, they tried to deliver at 1329 yesterday afternoon. Whatever, it happens. Today I'm stalking my tracking app and I get a notice of, "Your Driver is Arriving Soon!" So I bustle out of work and head home. I've been here an hour now and have to head back to work, but no sign of the driver. I just completely burned my lunch hour because of this notification and I'm going to miss my delivery again. What is the point of this "feature" if it doesn't actually even mean anything? Why even bother changing from "Out for Delivery" if it's still hours away? /endrant
Update delivery was made four hours after initial status change on the app. Kill the "feature." It's completely useless and only causes user frustration. Drivers get there when they get there. I'm just wanting to know what corporate goon thinks four hours is "soon."
This package made it to the final destination hub today even though ups doesn’t deliver on Saturdays here, and the tracking says between 9:45-12:45 instead of 11:45-3:45. I m just curious, does UPS have trucks that are loaded earlier and go out earlier with the UPS regular NDA mail even if it’s a 2 day package? Completely just out of curiously. It’s an early birthday present and I would be so excited if it got here earlier than 11! Thank you ahead of time!
No those estimated times are made up. All packages go out at the same time except some areas will have separate vans for the occasional early AM’s, but that’s it. The driver isn’t aware of those estimated times and they are not reliable. Expect the package to be delivered anytime from 9:45am-11pm
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UPS MyChoice user here. This has been on the tracking page since 10 am and yet now it is 1242 pm and there is no sign of package. Called UPS and they didn’t say much- just that between 9am and 8pm my package would be delivered. Pretty confused to be honest
Got a delivery time of 1:15pm to 5:15pm tomorrow for an item that requires a signature. Does UPS ever deliver before the delivery time? I was gonna take off, but if I can work half a day and just be home by 1:00pm that’d be great, but I don’t want to miss the package.
Anyone with any experience or knowledge of this?
Got a package shipped from Hong Kong. Currently says “confirmed Arrival, United States”. This is a first and tracking hasn’t updated in 2 days since. Does anyone have a clear answer to what this means ?