If the delay was weather related, no. If it was just normal operational f up, the store can submit a service refund request. Takes 5-10 business days and UPS directly mails you a check. Answer from thirdsin on reddit.com
UPS
ups.com › us › en › fragments › support-portal-fragments › refund-for-service-guarantee-ss
refund-for-service-guarantee-ss
You can request a refund by logging in to the UPS Billing Center:
UPS
ups.com › us › en › support › file-a-claim
File a Claim | UPS - United States
May 11, 2026 - Is your package missing or damaged? File a claim with UPS and our team will investigate your claim to see how we can make things right.
Next day AM delivery- delayed. What should I do for a refund?
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February 23, 2023Can I file a claim for not delivering on time?
The shipper can file for a refund if UPS doesn’t meet a time guarantee, I’m not sure if second day is included in that at the moment. For you to be refunded shipping cost it would have to come from whoever you ordered from. More on reddit.com
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January 11, 2022What does UPS refund if my package is late?
Yes, if your UPS package is late, even by 60 seconds, you are eligible for a full refund under their Service Guarantee, provided your shipment meets the requirements.
lateshipment.com
lateshipment.com › blog › ups-refund
UPS Refunds: How to File a Claim Successfully
How soon will I get my refund after UPS approves it?
Approved refunds typically post within 3 business days of approval. For account holders, the refund usually appears as a credit adjustment on your current or next UPS invoice rather than a direct payment to your original payment method.
lateshipment.com
lateshipment.com › blog › ups-refund
UPS Refunds: How to File a Claim Successfully
Should my business automate UPS refund claims?
If you ship frequently (more than 20 packages per month), manage multiple shipping accounts, or consistently miss filing deadlines, automation is highly valuable. Automated tools like LateShipment.com detect late deliveries and billing errors across all shipments, file claims before deadlines expire, verify that credits actually post to your account, and provide consistent recovery without manual effort. The real value is eliminating missed opportunities and freeing up your team’s time.
lateshipment.com
lateshipment.com › blog › ups-refund
UPS Refunds: How to File a Claim Successfully
Videos
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UPS refunding customers that spent money on tariffs
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UPS Service Guarantee: An Expert Reveals Insider Tips - YouTube
UPS
ups.com › no › en › support › shipping-support › legal-terms-conditions › ups-service-guarantee
UPS Money-Back Guarantee | UPS - Norway
Alternatively, UPS account holders using the UPS Billing Center can request a Guaranteed Service’ Refund via the invoice ‘Dispute’ option (tick the ‘Disputes and Refunds’ section in the Billing Center’s ‘Help and Support Centre’ for detailed instructions), if submitted within 15 calendar days of the scheduled delivery.
UPS
ups.com › us › en › shipping › international-shipping › tariffs › tariff-refunds
IEEPA Tariff Refund Request Process | UPS - United States
2 days ago - Here’s what you need to know about the timing, eligibility and process for IEEPA tariff refunds.
Reddit
reddit.com › r/ups › next day am delivery- delayed. what should i do for a refund?
r/UPS on Reddit: Next day AM delivery- delayed. What should I do for a refund?
February 23, 2023 -
I was at a conference about 5 hrs from home and realized I left my wallet at home. My husband went to the UPS store (franchise) and paid for overnight 10am delivery. I see on day 2 at the conference(delivery day!) was delayed in the same town I was in.
I get up on day 3 and realize that it’s not on a truck by 9- I’m leaving at 1. It’s not gonna make it. I call customer service and just ask them to return to sender. They confirm it’s updated and I’m good.
While I’m on my way home I get a notification that it was delivered at the conference location. I had to have them FedEx it back to me overnight.
Is there any way I can get a refund? I’ve called the store and they refuse to answer me. I’ve stopped by multiple times and “a manager that isn’t here will call you.”
Top answer 1 of 6
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If the delay was weather related, no. If it was just normal operational f up, the store can submit a service refund request. Takes 5-10 business days and UPS directly mails you a check.
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Not enough info to have any idea whether you'd be eligible. Either way, it has to be through the franchised store, so you're stuck dealing with them.
Late Shipment
lateshipment.com › blog › ups-refund
UPS Refunds: How to File a Claim Successfully
February 5, 2026 - Phone: Call UPS claims support at 1-800-PICK-UPS (1-800-742-5877) and select the option for refunds. Be prepared to provide the same information as you would online. Once you’ve submitted your claim, UPS will review it.
UPS
ups.com › assets › resources › webcontent › en_US › infographic_claims.pdf pdf
UPS Shipping Number Merchandise description Article Details
UPS Shipping Number · Merchandise description · Article · Details · Value of the article · 1. Log in with your username or register · 2. Select “File a claim” · 3. Complete the form, it is important that you include a detailed description of the merch and · the value · 4. Add ...
Proteantech
npscra.proteantech.in › ups.php
UPS
2. SOP on Initiation of UPS Claim request by NPS Subscriber Retirees till March 31, 2025_Ver 1.0 · 3. SoP for processing of UPS claims by Subscriber who superannuated/retired on or after 01/04/2025 (Form B1) - Version 1.1 · 4. SoP for processing of UPS claims by Subscriber who superannuated/retired on or before 31/03/2025 along with Replenishment (Form B2) - Version 1.2 ·
USPS
usps.com › help › missing-mail.htm
Missing Mail and Lost Packages | USPS
3 weeks ago - If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. Learn how to find lost mail, file claims, and request refunds.
Quora
quora.com › How-do-I-get-my-reimbursement-for-my-package-UPS-lost-They-won-t-help-even-though-this-was-their-mistake-They-said-they-would-take-responsibility
How do I get my reimbursement for my package UPS lost? They won’t help even though this was their mistake. They said they would take resp...
They won’t help even though this was their mistake. They said they would take responsibility. Are you the shipper? The shipper paid UPS. Any refund and/or damage claim is paid back to whoever paid UPS.
UPS
ups.com › br › en › support › shipping-support › legal-terms-conditions › ups-service-guarantee
UPS Money Back Guarantee | UPS - Brazil
This means that we will refund or credit you with the shipping charges (or the proportionate part if only some of the packages in a shipment fail to meet the time limit) on request, where the money-back guarantee applies, if we deliver outside our time commitment.
UPS
wwwapps.ups.com › us › en › support › shipping-support › legal-terms-conditions › ups-service-guarantee
UPS Service Guarantee | UPS - United States
Details on the UPS Service Guarantee and suspension of the Service Guarantee.
UPS
wwwapps.ups.com › us › en › support › shipping-support › view-void-shipments
Void a Shipment | UPS - United States
If more than 90 days have passed since you created your label, you must contact UPS to request a void.
Zappos
zappos.com › c › return-trans-options
Zappos Return Options
We’ll email you a QR code, so The UPS Store associate can scan it on your mobile device. They’ll print and attach your FREE return label.
Marine Corps Marathon
marinemarathon.com › home › events › marine corps marathon
Marine Corps Marathon - Marine Corps Marathon
March 21, 2026 - Within this box, you will have a link to “Request a Refund”. All refund requests require proof of an event or booking purchase and supporting documentation for the refund reason that prevented the person from attending.
Facebook
facebook.com › groups › 1919359608205619 › posts › 2480487302092844
What steps to take when a buyer claims a lost package with ...
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Reddit
reddit.com › r/ups › can i file a claim for not delivering on time?
r/UPS on Reddit: Can I file a claim for not delivering on time?
January 11, 2022 -
I would love y'alls thoughts.. ordered a package and they shipped it 2nd day air. UPS had it sit for a few days and now it won't be delivered for five days since it has shipped.. can I file a claim with UPS?
Top answer 1 of 5
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The shipper can file for a refund if UPS doesn’t meet a time guarantee, I’m not sure if second day is included in that at the moment. For you to be refunded shipping cost it would have to come from whoever you ordered from.
2 of 5
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What are you gonna file a claim for? File a claim for loss or damage? You can’t file a claim for revised delivery date. Get with the shipper on best options for you. They would be the ones that UPS will need to file a claim anyway.
UPS
ups.com › us › en › support › shipping-support › print-shipping-labels › how-to-write-address › how-to-return-a-package
How To Return a Package | UPS - United States
Get a step-by-step breakdown of how to prepare and send out your returns through UPS.
Letter of Dispute
letterofdispute.com › articles › consumer-rights › did-your-ups-delivery-disappear-how-to-file-a-claim-for-reimbursement
UPS Lost Package Claim: File a Missing Delivery for Reimbursement
March 22, 2026 - Learn how to file a UPS lost package claim, navigate the UPS refund process, and get reimbursement for your missing parcel. Steps for recipients and shippers.