They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system. Answer from UncannyAnomaly on reddit.com
USPS
usps.com › help › missing-mail.htm
Missing Mail and Lost Packages | USPS
Identifying information such as your USPS Tracking number(s), the mailing date from your mailing receipt, or Click-N-Ship® label receipt · Description of the contents such as what it is and the brand, model, color, or size, if applicable ... When we receive your Missing Mail search request, we will send you a confirmation email.
USPS
faq.usps.com › s › article › Missing-Mail-The-Basics
USPS.com FAQs
Loading · ×Sorry to interrupt · Refresh
Cancelling Missing Mail Search Request
Not sure about that, but I did it. Deleted the old one and create a new missing mail search request. Hopefully that will “REALERT” them again and make them find my parcel. Mine was stuck since June 3rd 😑 More on reddit.com
15
3
May 30, 2022Has anyone had success with a "Missing Mail Search" on USPS?
They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system. More on reddit.com
248
93
December 25, 2022Videos
02:58
Is There An API For USPS Missing Mail Search And How Do I Use It?
02:34
How Do I Search By Name In USPS Missing Mail Search? | CountyOffice ...
24:29
How to Find Lost Mail from USPS and Avoid Scams! - YouTube
02:54
Who Do I Contact For Help With USPS Missing Mail Search? | ...
USPS lost my package! How to file a USPS claim online ...
08:53
How to Find a Lost USPS Package or Mail - YouTube
Reddit
reddit.com › r/usps_complaints › has anyone had success with a "missing mail search" on usps?
r/usps_complaints on Reddit: Has anyone had success with a "Missing Mail Search" on USPS?
December 25, 2022 -
I had a fairly valuable priority mail flate rate bubble envelope shipped to me. The package was initially scanned in at a distribution center in NY. There were no updates for a week and I submitted a help request form.
USPS actually called me (which surprised me) and stated there has not been a physical scan for a while. She said I should file a "missing mail claim" and they she flagged the shipment. She continued that sometimes just flagging the package will have it moving again. I submitted the missing mail form last week, but there have not been any updates on it.
I have a small hobby business and ship USPS A LOT. I've had packages take a long time to be delivered, but I've never ran into a package having a single scan then never having an additional scan for multiple weeks. At this point, I'm wondering if I should keep patient or submit an insurance claim? There is insurance on the package, but the contents are sentimental as well as valuable and I'd rather have the package.
Has anyone submitted a Missing Mail Search with USPS and have it work? Additionally, if anyone has any input on filing an insurance claim, I'd be interested in that as well. Thanks!
Top answer 1 of 63
41
They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system.
2 of 63
31
Not to burst any bubbles- I shipped a package worth about $7,000 on 12/29. The only scan on my tracking was the acceptance scan. I filed a missing package search on 1/12 (figured I’d let the holidays pass) and still nothing. So I filed my insurance claim the other day and am not-so-patiently waiting. I’ve talked to the postmasters from the destination post office, the distribution center (Detroit), and the recipient post office. No one knows anything. No one can give any updates. It’s beyond frustrating.
Pirate Ship
support.pirateship.com › en › articles › 4793887-how-to-look-up-missing-mail-search-requests
How to look up missing mail search requests | Pirate Ship Support
Login to your USPS account: After you click that, USPS will ask you to log in to the USPS account you used to start that inquiry. Once you're logged in, you'll see the option to view Submitted Search Requests at the top of the page, as we've highlighted here:
Stamps.com
stamps.com › home › how to find a lost usps letter or package
How to Find a Lost USPS Letter or Package - Stamps.com
November 13, 2025 - Wait seven business days after mailing. If your item hasn’t arrived, fill out a Missing Mail Search Request using the tracking number, mailing date, package description, and any photos you might have.
Quora
quora.com › How-do-I-check-up-on-USPS-missing-mail-search
How to check up on USPS missing mail search - Quora
Answer (1 of 5): USPS cannot physically search for mail where there are a billion pieces of mail in circulation at any given time. If it still exists and still has an address on it where it can be delivered, it will get there. Lost mail may have been delivered to the wrong place or been delayed b...
USPS
tools.usps.com › locations
Find USPS Post Offices & Locations Near Me | USPS
Go to USPS.com Site Index. Skip to Main Content Skip All Utility Navigation ... Search for nearby Post Office™ locations, Collection Boxes, Self-Service Kiosks, and services like PO Boxes™ and Money Orders.
EBay
community.ebay.com › t5 › Selling › Missing-Mail-search-how-is-it-successful › td-p › 33919169
Missing Mail search - how is it successful? - The eBay Community
August 8, 2023 - The couple of times I have filed a USPS Help Request Form, I received a call from the destination post office. They take a look into the system to see what they can find out and relay the information. ... Welcome to the Selling board! You can chat with other sellers about anything to do with running a business on eBay ... Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Amazon
sellercentral.amazon.com › seller-forums › discussions › t › d91a5d758e8fc99e86f4d6f144090c6e
Has USPS Ever Recovered Missing Mail For Anyone?
July 20, 2019 - I’ve had good success with the USPS finding missing mail for me - about 75% of the time. I use the missing mail form on the USPS website mostly with Priority Mail and First Class. However,I don’t get any notification when they find it. It just continues on it’s way.
Stamps.com
stamps.com › home › usps › usps lost package
USPS Lost Package - Stamps.com
November 28, 2023 - The request is called a Missing Mail Search Request. ... Identifying info, such as your USPS Tracking number(s), mailing receipt, or label print date from your online postage provider
USPS
tools.usps.com › go › TrackAction
USPS.com® - USPS Tracking®
Go to USPS.com Site Index.
USCIS
uscis.gov › forms › filing-guidance › how-to-track-delivery-of-your-notice-or-secure-identity-document-or-card
How to Track Delivery of Your Notice or Secure Identity Document (or Card) | USCIS
October 11, 2024 - USCIS notices cannot be tracked via UPS or USPS. If you have not received your notice, you may submit a case inquiry with USCIS in the “did not receive notice by mail” category. For example, if you did not receive your approval notice and believe it may have been lost in the mail, you may submit a case inquiry as explained above if you know your receipt number.
USPS
emailus.usps.com › s › package-inquiry
Email Us
Loading · ×Sorry to interrupt · Refresh
USPS
tools.usps.com › go › TrackConfirmAction
USPS United States Postal Service Track Package
If a package qualifies for the USPS Delivery Instructions™ service, you can tell USPS where to leave a package at your address, send it to a different address, or send it to your Post Office. Click Change Delivery Instructions on the tracking results page to leave your request.
USAGov
usa.gov › home › complaints › complaints against the government › file a u.s. postal service complaint
How to file a U.S. Postal Service complaint | USAGov
November 13, 2025 - Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711.
SellerSprite
sellersprite.com › home › blog › usps missing package? complete guide to find your lost mail
USPS Missing Package? Complete Guide To Find Your Lost Mail - Seller Sprite
October 15, 2025 - You can call USPS National Materials Customer Service or visit your local post office for help. When you reach out, have your tracking number ready. Explain your situation clearly and provide all necessary details.
CBP Customer Service
help.cbp.gov › s › article › Article-1391
Article Detail
October 3, 2025 - Report Illegal Activities · An official website of the U.S. Department of Homeland Security