I was able to get it to play one podcast. But any song I try to play it just says it's playing but the time sticks at 00:00. It just never starts playing the song.

When I try to play downloaded songs in offline mode, it says that those songs are no longer available, but if I put them in a playlist and play the playlist, the song plays. Is this also a bug?

We use Amazon music to leave on music for our dog while we're at work. I used to be able to say, "Echo, play calming dog music PLAYLIST" and it would play just fine. I could shuffle and loop so that the music didn't run out.

Now when I say the usual command, the response is "shuffling the playlist calming music for dogs and similar tracks". It seems to do the same thing with albums, where it shuffles the album with random songs. I can't seem to play any playlist without it getting shuffled with random stuff and I can no longer loop which is an important feature for us. This has started in the last couple of days, does anyone know if they changed the music format? Thanks in advance.