August 26, 2022 - Clearing an app’s cache removes any downloaded files that might be interfering with the way it works, but it also clears app data, including custom settings. Tap the Settings icon on your device. Tap Apps and scroll to find Amazon Music.

January 15, 2025 - Scroll to Apps & Notifications > App info > Amazon Music. In the app setting of Amazon Music, choose Force Stop. You're also recommended to close or force stop all the apps for Android to make it work for your device.

August 20, 2024 - Loading · ×Sorry to interrupt · Refresh

December 8, 2025 - Within the Amazon Music app, sometimes there might be a temporary glitch which is interfering with Amazon Music's operation, resulting in the "Amazon Music not working" issue at hand. This problem is minute and is easy to fix. 6. Check Corrupt Cache on Amazon Music and Your Device

Resolve Amazon Music streaming problems like buffering, music stopping, or playback issues. Find solutions when Amazon Music is down or not working properly.

June 19, 2025 - Amazon Music not working issues can be solved by changing the Streaming Audio Quality option as well. This is because Amazon Music may not be able to play music at the default high audio quality if the network is slow or there is not enough memory.

Find solutions for Amazon Music issues, including subscription management, app troubleshooting, and streaming problems. Find step-by-step guides and support options for all your Amazon Music needs.

May 15, 2024 - If none of the above methods work, or this problem occurs frequently and causes trouble to you. Then there is an ultimate method. That is download these music files locally so that you can enjoy them without any restrictions. Amazon music downloaded locally will not only be played in the program ...

March 27, 2025 - How long has the app been unresponsive on your Fire 10? Customer: today Technician's Assistant: OK. Thanks for the info. The Expert can help with your unresponsive Amazon Music app on your Fire 10. Is there anything else they should know before I connect you? Customer: Michael unsubscribed but not Lavonne

November 6, 2025 - Loading · ×Sorry to interrupt · Refresh

User reports indicate no current problems at Amazon Music

Amazon Music › · Troubleshooting › · The app is displaying an error or exception number message. You can solve many errors by: Updating to the latest version of the app, Force stopping the app, Clearing the app cache, or · Turn off/remove VPN, proxy apps, and Ad blockers.

February 14, 2025 - On the result page, select Install beside Amazon Music and it will start downloading. If the problem is not on the user's side, but rather a temporary inability to work due to the app provider, then you can visit Amazon's official social media pages or websites like DownDetector to see if there are any reported outages.

December 5, 2024 - Loading · ×Sorry to interrupt · Refresh

August 14, 2025 - There could be several reasons why Amazon Music won't play downloaded songs. Consider these possibilities: You might not have enabled Offline Mode, which allows you to play downloaded songs without an internet connection.

February 23, 2024 - Loading · ×Sorry to interrupt · Refresh

May 22, 2024 - Lastly, Amazon Music may fail to work on your phone if its app data or cache files are corrupt. Open Android Settings to clear them manually. Step 1: Long-tap the Amazon Music app > tap on App info > select Storage and cache. Step 2: Tap Clear cache, followed by the Clear storage button. ... Thanks for your feedback! ... 4 Ways to Fix Amazon App Not Working on Phone Common Fixes Check server outage - Use Downdetector to check the Amazon server status.