I ordered shoes from Amazon and when it got delivered (1st of June), I found that the right shoe is defective and doesn't fit my right foot properly and also has the Adidas Logo tilted compared to the left one. So I asked for a return on the same date and it was said the product will be picked in three days, that is 4th of June. Now I waited till 7PM for the agent to come and pick it up but nothing happens. I didn't receive any SMS or call from anyone. So, I again contact the Amazon team on 4th and they said the return request was somehow cancelled. So they asked me to let them make a return request again and confirmed it will be picked up on June 5th. I again waited till 7PM and guess what? Same thing happens. No SMS and nothing and again the return request was cancelled automatically. I asked them for the contact number of the delivery agent and they gave me the number of an agent who said he was on holiday. I was very confused by now. Why did they give me the number of an agent who is on holiday? Anyway, I again asked for a return request and now they said it will be picked up on 8th June, that is today, and still no SMS or any thing. I contacted amazon and even tagged Jeff Bezos for a .01% of luck and they just tell me to talk to customer care. What do I do now?
Hey Everybody,
I was wondering what happens if i don't pick up a package from an amazon locker. Will they eventually pick it back up and I'll be refunded the money? I'm asking because there was a delay in arriving to the locker, and I'm no locker able to pick it up.