amazon online orders pending

Why is my Amazon order pending? When a shopper’s order on Amazon is put on hold, it is given a Pending status. The most common cause of this is the platform’s inability to obtain authorization for the shopper’s credit card. Another reason may be that the platform has received and processed the order, but its processing in their fulfillment centers may take a few days.

Published March 24, 2025

Amazon

sellercentral.amazon.com › seller-forums › discussions › t › c832764b-6236-4d10-b1c4-3a3a4d126dc0

order in pending status

While the order is pending, you ... ... You can't do anything but wait. An order pending this long usually means Amazon had an issue with the payment and is giving the buyer a chance to resolve the issue....

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reddit.com › r/amazonfbatips › order status pending help please

r/AmazonFBATips on Reddit: Order status pending help please

August 26, 2024 -

It says Awaiting payment verification, it’s already 4 days long. Is it ok?
Also there were 2 products ordered and one of them was already shipped 2 days ago and another one still unshipped. The one which is unshipped has in the column “Available (FBA)” - Reserved (all quantity which I actually have). These products arrived 13th of August. Shipment status “Receiving”. Last updated in the same day as arrived. Units located 698 out of 700.

So the questions are:

What is “Reserved” actually means? I guess that’s why it still unshipped for that one order.

Why shipment still in receiving status and is it ok that it was updated such long term ago?

Thanks for your help!

Top answer

1 of 2

Hi, Let me explain to you how it works When you see Awaiting Payment Verification on Amazon, it means that the payment for the order hasn’t been fully confirmed yet. This usually happens when an order is placed but the payment is still being checked. Your inventory showing as Reserved means that the items are set aside for that order but haven’t been shipped out yet because the payment is still being processed. The Receiving status means that your shipment has reached the fulfillment center, but it hasn’t been completely processed yet. This status can stay the same for a while, especially if there are many shipments to handle or if it's a busy time. It's normal for this status to last several days or even longer, depending on how busy the fulfillment center is. I hope you get my point Thanks

2 of 2

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Sellercloud

sellercloud.com › blog › what-does-it-mean-when-an-amazon-order-is-pending

What Does It Mean When an Amazon Order Is Pending? | Sellercloud

June 7, 2023 - A ‘Pending Order’ is an order that Amazon needs to verify. After completing the checks, the status will change to ‘Preparing for Shipment.’

My Real Profit

myrealprofit.com › homepage › blog › amazon orders pending for sellers: here is what you should do

Amazon Orders Pending for Sellers: Here Is What You Should Do

June 30, 2023 - When an order is pending, it means that your product is being prepared and processed. It’s like Amazon’s way of saying that they are getting it ready to send it to you. Usually, this process takes a few days and then your product will be ...

Amazon

sellercentral.amazon.ca › seller-forums › discussions › t › 10ea2d73-176e-46ab-8bd9-00f342535a03

How to fix pending orders on Amazon

If buyers contact you while their order is in pending status, refer them to Amazon Customer Service. Once the payment method has been verified, the Confirm shipment and Cancel order buttons will become available in Manage orders. In addition, the order will appear in both the orders Report ...

Online Seller Solutions

onlinesellersolutions.com › post › what-is-a-pending-order-on-amazon

What is a Pending Order on Amazon?

To resolve this issue, you can try updating your payment method or contacting your bank to ensure that your card is authorized for online purchases. Another common problem is a pending verification for your payment method.

SellerSprite

sellersprite.com › home › blog › why is my amazon order pending? delays and solutions for seller

Why Is My Amazon Order Pending? Delays and Solutions for Seller - Seller Sprite

August 16, 2024 - Interested in clearing up those pending orders? Read on for some helpful tips. When you receive an Amazon order with a "pending" status, it means that the order is not yet fully processed.

RebateKey

rebatekey.com › home › why is my amazon order pending? [solved] – all you need to know to get it fixed

Why is My Amazon Order Pending? [Solved] - All You Need to Know to Get it Fixed

3 weeks ago - The most common reason is that Amazon’s servers are backlogged which is why it is taking them longer than usual to process the order. In this case, there’s really nothing for you to do except wait. The order will be processed within 15 minutes to half an hour and after that, it will proceed as usual. Another common reason why orders become pending is due to some problem with the payment method.

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Amazon

sellercentral.amazon.ca › seller-forums › discussions › t › 73fc6b11-5e97-46de-b615-4187ec08f6df

Pending orders

Dominic from Amazon here, there are a number of reasons why an order may be pending, and orders can stay in pending status for 21 days. On the Manage orders page, an order with a status of Pending might indicate an issue with the buyer's payment method or a convenience store payment method.

reddit.com › r/amazonseller › orders pending for 2 days?

r/AmazonSeller on Reddit: Orders Pending for 2 Days?

November 9, 2020 -

I'm a new seller. My last three orders have been pending for 2 days now. The order before that was pending for about a day before eventually going through. These products are priced at over $1000. Just how unusual is this? My first sales were not pending for nearly this long.

Amazon support has told me that my orders are pending due to payment processing issues, and that I may cancel the orders within 3 days, but that it can take up to 21 days to process the payments. I really don't want my inventory to be tied up for up to 21 days. Will it reflect poorly on my stats if I cancel the orders at this point? Should I just be patient?

Top answer

1 of 5

It’s not that unusual. Usually they process pretty quickly, but I’ve had some that took 3-5 days and I’m at a much lower price point. I wasn’t aware you could cancel pending orders, but I suspect it’d hit your metrics if you do.

2 of 5

All orders stay pending for 30 mins. If an order is still pending after, it means the payment method was not authorized. Amazon will attempt to get it authorized for another 7-days while it remains pending. Then Amazon will cancel it.

Amazon

sellercentral.amazon.ca › seller-forums › discussions › t › 1edcee75-1e28-4640-95f6-81976975bb38

order pending

Unfortunately there are myriad issues that could cause an order to be pending as I detailed in a post here. If your order reaches 21 days pending please open a case with the order ID so the team can assist. ... Has this been resolved I have been selling on Amazon for over 10 years and as of today never have had 88 pending orders- Awaiting Payment Verification.

Shopkeeper

shopkeeper.com › amazon-orders-pending

Amazon Orders Pending

July 9, 2025 - The pending process lasted less than a minute and they were able to sell hundreds of copies by the hour. Basically, you should always be prepared for the worst and then be pleasantly surprised when it doesn’t happen. When a buyer orders a product from your online store, Amazon verifies the payment method and authorizes payment from the card.

Amazon

sellercentral.amazon.ca › seller-forums › discussions › t › 31bfd6c6-01b1-469c-bd9a-17a1ce0f9ff2

Orders sitting in pending for 2 weeks - Amazon Seller Central

We have around 200 FBA orders in pending status for around 2 weeks now, and the issue is likely with the FC that has the inventory which in our case is YYC1. All of the inventory has been received and was in available status i.e.

Learnretailarbitrage

learnretailarbitrage.com › amazon-pending-orders

Amazon Pending Orders: How to Fix Easily in 2025

A pending order on Amazon is an order that has been received by the seller but is yet to be shipped. It means that the payment for the order has not yet been processed, or the verification process is still ongoing.

reddit.com › r/fulfillmentbyamazon › 100% of new orders have been pending??? is someone messing with my store? currently 73 open orders?

r/FulfillmentByAmazon on Reddit: 100% of new orders have been Pending??? Is someone messing with my store? Currently 73 open orders?

December 7, 2024 -

Somewhat new to Amazon (2 months) have 73 open orders… Is this concerning? Or completely normal?