What is Microsoft Bookings?
Microsoft Bookings is a Microsoft 365 app that makes scheduling and managing appointments easy. Bookings includes a Web-based booking calendar and integrates with Outlook to optimize your staff's calendar, giving your customers flexibility to book a time that works best for them. Automated notification emails reduce no-shows, and organizations save time with a reduction in repetitive scheduling tasks. Bookings helps you easily conduct virtual appointments via Skype or Microsoft Teams. Bookings also helps you manage day-to-day scheduling via the Bookings web app or in Teams. Bookings is designed to meet the needs of multiple parts of any organization.
Can my employees use Bookings without a Microsoft 365 account?
Yes. You can add your staff with any email, and they'll still get the email confirmation and the calendar invite when someone books an appointment with them.
How do I use Microsoft Bookings?
Bookings is an online service, so you don't need to download anything. Just go to the app chooser within the Microsoft 365 Web experience.
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How would you rate your experience with microsoft bookings? Any major issues?
Context: We’ve built a product in the scheduling space and noticed that a lot of our users are Microsoft 365 users. I am surprised by why wouldn't they use microsoft bookings and use an external tool like ours. I did ask a few of them, but got all kinds of different answers. So I'm trying to deep-dive and figure out where the gap is in microsoft bookings.
UPDATE: In the last few months we realised that lunacal.ai was getting way more users switch from calendly than microsoft bookings - maybe the initial traction from bookings users was misleading.