I have ordered a $50 cricket card and try to load it online but kept getting this error message
"Looks like your card information is incorrect. Please double-check it and try again. "
Called customer service and it seems no one even understand what "service payment card" is and asking for the 10-digit pin (refill card?) which I don't have.
Wasted almost 2 hours up to today to talk to numerous Cricket CSRs online/on the phone but no one has a clue what the issue is. Tried "make quick payment link", "online automatic payment" and all failed...
What a mess! Now the only option I have is to contact Target for return? I am wondering if it is returnable because the card issuer confirms it has correct $50 balance and in good condition?

I tried to call customer service 6 times and just couldn’t get a human to talk to me or get my answers from automated system. I bought a cricket gift card on Kroger.com and I just used the myCricket app to pay the $100 by clicking on “Cricket Service Payment “ from the App and followed the steps. But my account doesn’t show any balance, and when I made a phone call to verify, the automatic system says I made a payment of $100 on April 24th/today and I have signed up for auto pay, I’ll be deducted $60 debit on my next due day (May23) from my credit card on file . My question is , I already just paid $100 credit to my account, will money still be deducted from my card on file the next due date? Also I have a $40 monthly plan but the automatic system is saying $60 “debit” will be deducted from my account! I’m confused 🤷🏻‍♂️ and couldn’t talk to a rep to find out . If I paid $100 using Cricket Service Payment with my gift card, I should see no deductions from my credit card for at least 2-3 months no? Since I already paid for the current month yesterday and still have 29 days from next due date.