That code means a bad battery. You'll need a replacement. https://www.parts-people.com/index.php?action=item&id=19380 Answer from ejn63 on dell.com
Dell
dell.com › dell community › laptops › latitude
New Battery Issue (4 amber, 1 white) Light Code | DELL Technologies
September 10, 2024 - A flash code of 4 amber, 1 white or a constantly flashing amber light would be indications of a Temporary Battery Failure. The 4,1 code in particular would be due to 2 possible reasons.
Dell
dell.com › support › kbdoc › en-us › 000214638 › dell-g-series-power-led-flickers-4-amber-1-white-and-battery-will-not-charge-during-heavy-loading-while-ac-is-plug-in
Dell G Series Power LED Flickers 4 Amber 1 White and Battery Will Not Charge During Heavy Loading While AC Is Plug In | Dell US
The power LED flickers 4 Amber 1 White during a battery OTP (over temperature protection) event.
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That code means a bad battery. You'll need a replacement. https://www.parts-people.com/index.php?action=item&id=19380
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The blinking pattern you’re observing on your Dell Inspiron 3558 (4 times amber followed by 1 time white) indicates a Battery Issue. Since your laptop is an older model, it’s possible that the battery has reached the end of its lifespan. Battery Replacement: You’ll need to replace the battery. You can find compatible replacement batteries for your Dell Inspiron 3558. Here’s a link to a replacement battery that you can consider. Battery Report Check: Create a battery report to check the status of your current battery. Open a Command Prompt window (search for 'cmd' in the Start menu). Type the following command and press Enter: powercfg /batteryreport This will generate a battery report. Locate the report file (usually saved in your user folder) and open it. Compare the Design Capacity value with the Full Charge Capacity value. For a healthy battery, these values should be nearly the same. Temporary fix/Workaround: Hard Reset Turn off the laptop. Disconnect the AC adapter and remove the battery or simply remove the base cover and disconnect the battery cable. Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD). Press and hold the power button for 15 to 20 seconds to drain the residual power. Connect the AC adapter and battery. Turn on the computer.If you still need assistance, please contact support by clicking the ‘Get Help Now’ button located at the bottom right corner of the page. The button is marked with a help icon for easy recognition as per the picture below:
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It isn't documented in the manual for that system, but 1,4 is usually a faulty battery error. Shut down, disconnect AC power and remove the base cover. Disconnect the battery from the system board and power up on AC only. If the flash sequence ceases, the battery needs to be replaced.
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If you're experiencing no post issues with your laptop, please don't hesitate to contact our support team. You can use the Get Help Now chat feature located at the bottom right corner of the page. The chat button is marked with a help icon for easy recognition, as shown in the image below: Additionally, we recommend performing a hard reset, as this has resolved the issue for some users: Turn off your computer. Disconnect the power adapter. Remove the base cover. Disconnect the battery cable. Press and hold the power button for 20-30 seconds to drain any residual power. Reconnect the battery cable. Reinstall the base cover. Reconnect the power adapter. Turn on your computer.
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It is a battery issue. This forum post has more information that may help.
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The blinking pattern you’re observing on your Dell Inspiron 3558 (4 times amber followed by 1 time white) indicates a Battery Issue. Since your laptop is an older model, it’s possible that the battery has reached the end of its lifespan. Battery Replacement: You’ll need to replace the battery. You can find compatible replacement batteries for your Dell Inspiron 3558. Here’s a link to a replacement battery that you can consider. Battery Report Check: Create a battery report to check the status of your current battery. Open a Command Prompt window (search for 'cmd' in the Start menu). Type the following command and press Enter: powercfg /batteryreport This will generate a battery report. Locate the report file (usually saved in your user folder) and open it. Compare the Design Capacity value with the Full Charge Capacity value. For a healthy battery, these values should be nearly the same. Temporary fix/Workaround: Hard Reset Turn off the laptop. Disconnect the AC adapter and remove the battery or simply remove the base cover and disconnect the battery cable. Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD). Press and hold the power button for 15 to 20 seconds to drain the residual power. Connect the AC adapter and battery. Turn on the computer. If you still need assistance, please contact support by clicking the ‘Get Help Now’ button located at the bottom right corner of the page. The button is marked with a help icon for easy recognition as per the picture below:
Reddit
reddit.com › r/dell › dell inspiron led blinking 4 white 1 amber
r/Dell on Reddit: Dell Inspiron Led blinking 4 white 1 amber
November 2, 2022 -
Hello,
In the beginning of this week, my 1 year laptop inspiron (series 7000) started behaving like discribed in the title. The Led next to power, it blinks 4 times white - small pause - 1 amber/orange.
I couldn´t find the description anywhere. I checked if the RAM is detected, and it seems that all of it is being recognized by the system.
Any hint is appreciated.
Thank you in advance!
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Take a look at this page: https://www.dell.com/support/kbdoc/en-us/000140521/a-reference-guide-to-the-inspiron-notebook-diagnostic-indicators and see if you can match the blink pattern on your Inspiron to what is described. Unfortunately, I couldn't find an entry for the pattern you described so something isn't right - maybe you got the pattern slightly wrong or you got the wrong model of Inspiron. Try and see if you can figure it out. HTH.
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your battery has gone 😔😔
Reddit
reddit.com › r/dell › dell xps 15 9575 4 amber 1 white light blinking, won't turn on unless plugged in while blinking
r/Dell on Reddit: Dell XPS 15 9575 4 amber 1 white light blinking, won't turn on unless plugged in while blinking
January 21, 2020 -
I've had my XPS 15 (2-in-1) for about 2 years now and it's been a great laptop so far. Recently, my laptop indicator light (front of the laptop, right below touchpad) has been blinking in a specific pattern (4 short amber, 1 long white). While it is blinking, the laptop will immediately shut off if not plugged in. In addition, my battery life has degraded somewhat significantly (from 75 to 38 mWh). These two combine to make it quite difficult to use my computer as a laptop since I am constantly looking for outlets in case this issue arises. Has anyone else had this issue and if so, have you found a solution? I'm going to try taking it to my local computer repair shop but in the mean time I thought I'd ask. Thanks!
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4 amber 1 white means a bad battery 90% of the time. The pattern code indicates that the main battery cannot power the system. Seeing that the battery degraded substantially as well, you're likely looking at needing a new battery. If it's under warranty hit dell up and if not i'd buy a new genuine one from ebay (dell part number is TMFYT)
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Yes, it definitely sounds like a battery going bad.
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Hi Tempwfox519, Good work on troubleshooting. We will have to check the status of the adapter in BIOS; if the adapter is not detected properly the system will continue to receive power but will not charge the battery. Please follow the steps mentioned below to check if the adapter is detected properly. Start the computer by pressing the power button Press the F2 key 2-3 times You will now be on the BIOS screen Under the Main Tab look for the option that says AC Adapter Type If the Adapter Type says Unknown or None with the adapter plugged in. Reconnect the adapter to the machine and if the status now shows as Unknown then the AC Adapter needs to be replaced.
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Hello…thanks for the quick response. I tried what you said. The BIOS states 150W under AC Adapter Type. I also unplugged it to see if the BIOS detected a change, and it did…it stated NONE. So it seems to be detecting ok, right? Something I might not have said in original post is that the light continues to blink whether running on AC power or Battery power. While plugged in, the battery meter always states 'a percentage' 'plugged in' 'not charging'… but battery seems to be charging. Current state is [96% available (plugged-in, not charging). I would think the battery should be a lot less than this by now if not charging. Strange. I just unplugged the battery with the system running to test the battery meter on the battery…shows all led lights lit. However, when I just plugged the battery back in, a Windows message appeared stating 'The model number for the primary battery is non-recommended. The battery cannot provide sufficient power to run the system on battery mode. Please insert a Dell battery for best system operation.' I would had never seen this unless I would have unplugged and replugged the battery with windows running. The original battery and the battery I just purchased are both from Dell. They are 'Dell Battery Module, Type R795X Rating: 11.1V Capacity 90Wh. Hope this helps. Sounds like a system/bios update issue of not detecting the battery properly, right? Thanks again.
Reddit
reddit.com › r/dell › battery led 4 amber 1 white
r/Dell on Reddit: battery led 4 amber 1 white
August 13, 2022 -
I chenged the thermal paste on my notebook( is a vostro 14 3468 from dell) and when I tried to turn it on appears the battery led started to blink 4 amber and 1 white and not charging. I checked everything and didn't found nothing broken I also didn't find anything about it on the internet or Dell website
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I apologize if these are stupid questions, but here goes: Is it possible you pinched or damaged one of the wires coming from the battery connections on the motherboard when you reassembled the case? Or, it's just a bad battery.
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So the battery health is on 71% the voltage is between 15290mV ~ 15293mV the charging state is on idle and no current flow temperature -54c??? battery is dying that is the reason of the light Can I change the battery for one with bigger capacity?
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That light sequence indicates a bad battery. When you installed another battery, was it a genuine Dell battery as non Dell batteries can cause that problem. Also try a reset. Disconnect the battery and unplug the adapter. Then press and hold the power button for 30 seconds. Then reconnect everything and try again.
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Hi, Thanks for your reply. The battery is supposed to be genuine and looks exactly the same as the original one. It is properly recognized by Dell Command Power Manager, which does not indicate any issue with the battery. In the detailed infos, it says the battery is a Dell battery manufactured by LG. But the serial number looks a bit strange (only 4 hex digits). I tried your reset procedure, it did not change anything :-(
Dell
dell.com › dell community › laptops › laptops wiki
How to fix a device showing 2 amber and 4 white lights? | DELL Technologies
January 18, 2024 - The 2 amber + 4 white LED blink code on Dell Inspiron systems typically signals a memory (RAM) failure or related hardware issue detected during startup. If your product is in warranty, you can eas...
Dell
dell.com › support › kbdoc › en-us › 000366873 › 4-amber-4-white-no-post-error-on-dell-pro-max-plus-laptops
Four Amber Four White No POST Error on Dell Pro Max Laptops | Dell US
The error only occurs after changing the following settings in the BIOS: Enable the Discrete Graphics Controller Direct Output Mode setting under 'Display: Hybrid Graphics or Advanced Optimus' Disable the Enable Microsoft UEFI CA setting under 'Boot Configuration' ...
Dell
dell.com › dell community › laptops › xps
XPS 15 9570 Diagnostic LED 4 amber 1 white | DELL Technologies
December 2, 2020 - 4 amber, 1 white blinking lights usually means there's a problem with either battery or motherboard. The fix's usually is reseating the battery. When you remove the ac adapter form the computer, does the LED still blinks amber and white?
Reddit
reddit.com › r/dell › inspiron 16 7610 stopped powering up. giving 4 amber 1 white flash then flashing amber continuously . help?
r/Dell on Reddit: Inspiron 16 7610 stopped powering up. Giving 4 amber 1 white flash then flashing amber continuously . Help?
March 27, 2025 -
So I had reinstalled windows to my laptop. Left it for a week or so. Now I’ve come back to it there’s no boot showing, no display, no fans running. Battery is not charging when I have charger plugged in. And when I try to start it with just the battery , it just stays solid white. I have tried everything I seen online including disconnecting the battery and draining the power. I have disconnected the battery underneath, and plugged in the charger as seen in the video that is how i am getting the amber and white flashing . Any clues on what this could be? Getting 4 amber flashes then 1 white , then just continuous amber. And then I press the power button the keyboard just flashes a couple times as seen in the video. Any ideas would really help me out as all my works on there lol. TIA
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Follow these steps to perform a hard reset: Turn off the laptop. Disconnect the AC adapter and remove the battery or simply remove the base cover and disconnect the battery cable. Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD). Press and hold the power button for 15 to 20 seconds to drain the residual power. Connect the AC adapter and battery. Turn on the computer.
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Had the same thing. Follow the hard reset tips above 1 to 5 but dont turn the laptop back on. Leave it charging. Did mine overnight. Next morning it was ok. I think the issue was caused by not shutting it down properly and it was in sleep or hibernate long enough to complete drain the battery.
Dell
dell.com › dell community › laptops › laptops wiki
How to Fix the 1 White and 3 Amber Flashes Error on Dell Laptops | DELL Technologies
May 12, 2025 - The 1 white and 3 amber flashes error code on Dell laptops typically indicates a CMOS battery failure. This small battery on the motherboard helps retain BIOS settings.
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Apologies, wrong thread. .
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kmcgrane, If you look at the battery health, press F3 or Fn and F3. You should see the battery will only charge to a certain percent. Then you get the 4 orange and 1 white blinking. You run the system on battery, after a few minutes, then blinking will stop. It will not blink until the battery reaches the highest point it charges. You can also remove the battery and start the computer using the AC Adapter only and the blinking should not be there. Your battery is slowly failing. If you're under warranty, contact Dell tech Support. Most batteries are guaranteed for only 1 year. Rick
Dell
dell.com › support › kbdoc › en-us › 000212626 › inspiron-all-in-one-desktop-no-post-power-led-blinking-2-and-4
Inspiron All in One Desktop Does Not POST and the Power LED Blinks Two Amber and Four White Flashes | Dell US
The No POST diagnostic error that the power LED blinks is a two amber and four white repeated flash code: Memory or RAM failure error code · This can happen after you make one of the following hardware changes: You replace or swap out the memory with Kingston 16 GB in Dual-Inline memory module ...
Reddit
reddit.com › r/dell › 2 amber & 4 white
r/Dell on Reddit: 2 amber & 4 white
March 21, 2024 -
Hey, fellow tech enthusiasts I am facing a black screen with no post and a combination of 4 white and 2 amber LED codes when opening my laptop. Laptop model is G15 Ryzen addition
Looking forward to your insights and suggestions. Thanks in advance for your tech wisdom!
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Memory or Read-Only Memory (ROM) failure If competent, take the memory out and try the following - if there are two DIMMS then try each one in each slot to see if there is any change, if just one DIMM the try both slots and also try no RAM installed and it should produce a 2,3 code. Manual at https://dl.dell.com/content/manual36483742-dell-g15-5515-service-manual.pdf?language=en-us and memory at P. 24 Remember to insert and remove at 45 degree angle. Good luck Got warranty?
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RAM issue, visually inspect it to see if any chip looks damaged on the sticks If no visible damages, install one at the time and see if anything changes If nothing happens after the test you might need new ram, if even with new ram fails, it’s a Motherboard issue
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@Zutella Replace the CMOS battery.
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Based on the article 'A Reference Guide to the XPS Laptop Diagnostic Indicators,' this pattern indicates CMOS battery failure. In such instances, we recommend replacing your coin-cell battery as per your product manual. If you still need assistance, please contact support by clicking the ‘Get Help Now’ button located at the bottom right corner of the page. The button is marked with a help icon for easy recognition as per the picture below:
Dell
dell.com › support › kbdoc › en-us › 000285283 › dell-plus-systems-show-a-1-amber-and-8-white-led-error
Dell Plus Systems Show a 1 Amber and 8 White LED Error | Dell US
Information about an LED (1 Amber, 8 White) error on certain Dell Plus systems.