I encountered the same problem. Run Dell Command as an administrator. This should prompt for admin credentials and that will prompt you to decide if you want to check for updates automatically or manually. I ran into this same problem with a domain joined machine updating to 4.6.0 from 4.4. Answer from wilfonga94 on dell.com
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I encountered the same problem. Run Dell Command as an administrator. This should prompt for admin credentials and that will prompt you to decide if you want to check for updates automatically or manually. I ran into this same problem with a domain joined machine updating to 4.6.0 from 4.4.
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I have actually had success with this: [HKEY_LOCAL_MACHINE\SOFTWARE\DELL\UpdateService\Service\UpdateScheduler]'CurrentUpdateState'='Scan'
Reddit
reddit.com › r/dell › dell command update (locksettings)
r/Dell on Reddit: Dell Command Update (Locksettings)
February 2, 2023 -
Has anyone noticed that if you launch DCU as a normal (non-admin) user that you cannot alter the settings? As in, all the options can be read but not altered "Greyed out".
I'm asking for my sanity because I swear we were able to do this, but in our management script we enable the option below:
dcu-cli.exe /configure -lockSettings=enable
Dell's description of the feature: "Allows the user to lock all the settings in the UI. "
When I try to disable this feature, e.g. "-Locksettings disable" it alters registry and confirms success but nothing changes.
Lastly however, if I run DCU (the GUI) as admin, I can alter the options. Is this a bug, or intentional?
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After running dcu-cli.exe /configure -lockSettings=disable launch DCU as an administrator. Tested working with 4.9
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Were you able to resolve this? I'm running into this also. I've tried the "Windows Universal" and alternate installer with no luck. I'm importing settings using an XML file. I tried omitting that and no dice. This is using versions 4.8.0 & 4.9.0. Edit: added client version numbers
Dell Command Update
new to using Dell Command Update - Is the Dell Command Update configurable for displaying/deploying selected drives? for example - on my work network, If I don't want systems to receive a vid... More on dell.com
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September 1, 2023How to stop Dell Command | Update from auto-running in background
I'm running Dell Update v 4.7.1 under Windows 10. Lately it's started notifying me (via Windows Notifications) of the availability of updates. It does this several times a day, since I ... More on dell.com
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January 29, 2023Dell client management service keeps getting disabled
We install DCU on our company machines (updated builds of Windows 10).It is constantly doing this... "The Dell Management Service is disabled". We can run services and get it going again, or reinst... More on dell.com
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January 26, 2024Dell Command Update 3.1.2 - disable all notifications
I'm having a further issue where I cannot change any settings in the Dell Command | Update 3.1.2 UWP app - all are greyed out. I was going to use ProcessExplorer to try and see what registry keys are edited when I change settings. Starting as administrator to try and gain permission to change ... More on dell.com
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July 10, 2020GARYTOWN
garytown.com › dell-command-update-tips-for-enterprise-automation
Dell Command Update Tips for Enterprise Automation – GARYTOWN ConfigMgr Blog
January 30, 2019 - Many options are greyed out. (But not all) ... HKLM\SOFTWARE\Dell\CommandUpdate\Preferences Value: Policy This is what it looks like if you import policy BEFORE launching DCU · This is what it looks like if you import policy AFTER launching DCU the first time. If you delete the value Policy, then Admins can change ANYTHING they like from the GUI. Which could include automatically running weekly, installing updates and rebooting the machine.
Dell
dell.com › support › manuals › en-us › command-update › dcu_ug › update-settings
Dell Command | Update Version 5.x User's Guide | Dell US
On the Settings screen, click Update Settings. Under Automatically check for updates > Check for updates, select one of the following: Weekly Updates—If you select this option, Dell Command | Update runs the updates on the system once in a week.
Dell
dell.com › dell community › software › productivity software
Dell Command Update | DELL Technologies
September 1, 2023 - setting options are all grayed out on my DCU 5.0. R · rexioderum · 1 Rookie · • · 14 Posts · 0 · November 13th, 2023 03:40 · why were the options grayed out? because I started 'dell command update' as a non-admin. ***sigh**** (edited) R · rexioderum ·
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Hi, try run Dell Command | Update as administrator (click right on Dell Command | Update - Next - Run as administrator). Only in that way it let me change Setting from Automatic to manual update in application. Update version 5.2.0. Regards Radek
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Hi Another Poor Slob: See the section titled 'Update Settings' in the Dell Command | Update Version 4.x User's Guide. Is there a check box at Settings | Update Settings | Automatically Check for Updates | Check For Updates that you can disable to stop automatic background updating? I use Dell Update for Windows Universal v4.7.1 on my Inspiron 5584, which cannot run automatic checks for updates. However, the update setting described for Dell Command | Update v4.7.1 in that user guide sounds similar to the setting I have in SupportAssist v3.13.0.126 at Options (gear icon) | Settings | Automate Scans and Optimizations (see image below). -------------64-bit Win 10 Pro v22H2 build 19045.2486 * Firefox v109.0.0 * Microsoft Defender v4.18.2211.5-1.1.19900.2 * Malwarebytes Premium v4.5.20.230-1.0.1868 * Macrium Reflect Free v8.0.7279 * SupportAssist v3.13.0.126 * Dell Update for Windows Universal v4.7.1 * Inspiron 5583/5584 BIOS v1.21.0Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620
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We are having the same issue on 10+ computers. We are able to run an automated routine to change the service start type to Automatic, which allows the Dell Command | Update to run, but the issue keeps repeating and we haven't been able to determine what conflict or event is causing the service to be disabled.
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@Rbspetne maybe we can get this to a list of like 100 and still have it ignored :P
Dell
dell.com › dell community › software › productivity software
Dell Command Update will not let me enter/set a BIOS Password. Also, I cannot run as Administrator | DELL Technologies
March 29, 2025 - There is a BIOS password set, so the update fails - The fix for this is to set a BIOS password in Dell Command Update itself, but for some reason, it is greyed out and I can't set it !
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Hey Mike, I would also like to find a solution for this. I'm having a further issue where I cannot change any settings in the Dell Command | Update 3.1.2 UWP app - all are greyed out. I was going to use ProcessExplorer to try and see what registry keys are edited when I change settings. Starting as administrator to try and gain permission to change these settings only throws an error. Do you experience this? I'm figuring if we can find a registry key or XML file fix for this, I don't even have to worry about the settings that can't be edited, but wanted to see if it was something that also applied to your environment. Looking further into this today when I have a few minutes and hope to come back with an update. Although my gut says that if you set the 'Check for updates' mode to Manual, that stop the update notifications from coming through on user computers, but this doesn't appear to be the presented behavior for your user machines. Matt
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We are using 3.1.3 and would also like to disable notifications.
Dell
dell.com › support › manuals › en-ie › command-update › admx_rg › settings-control
Dell Command | Update ADMX and GPO Reference Guide | Dell Ireland
All ADMX configurable settings are disabled in the Dell Command | Update GUI.
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This is not an error, it indicates that updates are available, but there are filters set by CLI or admx that will not allow Dell Command Update to select these updates for installation. You can check this by launching the UI and looking in the settings to see if any filters are set, such as this one. If you activate all boxes it show you which drivers are filtered.
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@Sven Riebe Thank you for your response, this is the message we get after finding that that Dell Client Management Service has been disabled (oftentimes in the middle of an active download or update using the DCU software). It's something to do with the files that DCU uses to check available updates. We've only been able to fix this by uninstalling and reinstalling. Is there a more direct way of resolving this?
Dell
dell.com › support › manuals › en-ca › dell-comnd-update-v2.0 › dcu_formerly_dcsu_ug-v2 › configuring-advanced-driver-restore-settings
Dell Command | Update Version 2.0 User's Guide | Dell Canada
disabled if you upgrade from Dell Client System Update 1.3 to Dell Command | Update 2.0. After the drivers are installed on the system, the feature is disabled. ... Download Driver library from Dell Update/Support Site (Recommended) : To download the driver library from the dell.com/support.
Dell
dell.com › support › kbdoc › en-uk › 000177525 › advanced-driver-restore-using-dell-command-update
Advanced Driver Restore Using Dell Command Update | Dell UK
In Dell Command Update, select Settings by clicking the gear icon in the upper right corner.
Dell
dell.com › support › manuals › en-us › command-update › dellcommandupdate_3.1_ug › configuring-advanced-driver-restore-settings
Dell Command | Update Version 3.1 User's Guide | Dell US
Click OK to save changes, or click CANCEL to revert to the last saved settings and return to the Welcome screen.
Eleven Forum
elevenforum.com › windows support forums › installation, updates and activation
How to Re-Enable Greyed Out Update Button on Windows 11 | Windows 11 Forum
June 10, 2023 - Feature Update to 23H2 by manually installing the Enablement Package. In-place upgrade to 24H2 using hybrid 23H2/24H2 install media. Upgraded to 25H2 by Enablement Package. Also running Insider Dev, and Canary builds and Windows 10 as native boot .vhdx. My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.
Dell
dell.com › dell community › enterprise support
Unable to update BIOS automatically in Dell Command Update ADMX in Intune | DELL Technologies
October 2, 2025 - I think you need to import them and then configure the settings (like GPO) ... I’m not sure about the details of your issue. In my case, the root problem was that I was trying to update Dell devices through Dell Command Update, but the BIOS password field was greyed out.
Microsoft Answers
answers.microsoft.com › en-us › windowsclient › forum › all › install-now-button-is-greyed-out-in-windows-update › 841482d4-54dd-48db-b42f-d6a52009b2e8
"Install now" button is greyed out in Windows Update - Microsoft Q&A
October 20, 2024 - Open the Group Policy Editor (gpedit.msc), navigate to Computer Configuration > Administrative Templates > Windows Components > Windows Update, and ensure that the settings are configured correctly1.
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I tried all the steps except deleting folders in the registry without success.
This worked for me:
In the "Windows Update" folder in HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindows
The value of "SetDisableUXWUAccess" was set to "1", I changed this to "0" and then it worked.
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They do exist on Windows 10 and Windows Server 2016 and 2022. I do not have a Windows 11 PC to check, but quite sure they exist there too. But the poster omitted the directory separators (backslash). If you work out where to put your slash, no problems.
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate
and
C:\Windows\SoftwareDistribution
Berpack
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Rlraperlaw
cisq.rlraperlaw.com
Microsoft Community Deploy and activate Dell Command ...
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