So much cheap plastic these days More on reddit.com

Buy delta still…. Delta makes 100 dollar faucets, and 500 dollar faucets. Just like ford makes an eco sport and an F-150 and they’re wildly different quality. More on reddit.com

The guy at Delta has to tell you that and it is partly true. The external of the faucets are pretty much exactly alike. The main difference is the internal parts. Don't misunderstand, the internal parts are actually interchangeable for the most part. The main difference is for instance on a Delta 400 single handle kitchen faucet I buy from a box store will have a plastic or nylon ball where the one I purchase from Ihrie or Wilkinson will have a stainless or brass ball. Other faucets will have plastic vs ceramic cartridges. What I would recommend if you don't believe your local plumber is to go to a supplier and actually pick up a Delta faucet and feel it. Then go to the box store and do the same. I think you will feel the difference in the weight. Here is the real reason I recommend buying your faucet from me and I buy it from the supply house; if I buy it and install it I give you a no questions asked warranty for 2 years. If it drips or leaks or any other issue the supplier gives me a new one and I install it and you are happy. On the other hand, if you supply the faucet from a box store I can't do that. It just takes too much time on the phone and in the store for me to warranty it. I warranty the labor only in that case so if it leaks I charge you again because it cost just as much for me to install a faucet that leaks or drips as it does one that doesn't. I've even had customers want me to install a faucet they removed from an old house 5, 10 or 15 years ago and " It worked fine then." I always try my best to talk them out of that because the sales, o rings etc are too old and cracked and I've never had one not to leak. Good luck. More on reddit.com

I'd like to know the solution, as well. Just installed the same faucet (in chrome) and the ridiculously short supply line also kinked. The one I installed was a replacement for the same model. They've made a few changes (I won't call them upgrades) since the old one. One is the stubby supply lines. On the old faucet, those lines are 12" and 17" which are easy to put a nice, gentle loop in. I thought I just got a factory mistake. Seeing yours, it seems someone made an "executive decision" to shorten the lines. Whoever designs these things should be required to install a sample before production begins!! More on reddit.com