I opened my Dyson Cinetic Ball Animal today. I wanted to see the filter myself. Support told me to bring it in for service, because they don't deal with these issues over the phone. The symptoms of my Dyson were that dust was coming out the back. Actual dust. I had been putting a large filter fan behind my Dyson as I used it, to catch the dust. Basically using my vacuum was making my house cleaner, but dustier at the same time. When I opened up my Dyson, I found the filter had actual holes in it. I counted eight holes big enough to notice light passing through. One hole was about an inch long. Super disappointed. Purchased 2021, December. Struggled for a year, so I got two good years out of it. Factoring for cost, $790, it cost me $21.90 per month to own a Dyson. Previous vacuum lasted over a decade, Miele, purcased in 2004, September, for $178. Miele cost me $10.50 per year, or 87¢ per month. Let's consider I never bought a filter or a bag from Dyson, but I did for Miele. Let's round off my monthly costs, and say the Dyson cost $20 more per month than a Miele. Miele filters, today, cost $44 for the HEPA, $12 for a three pack of prefilters, and $23 for 4 dustbags. Let's assume I change the HEPA filter once for every three prefilters and every four dustbags. $80 in filters. Okay, now I start to see the savings. $80 in filters works out to the same price every four months, if I change my HEPA three times a year, change my dust bag every month. Here's the kicker though. There is a hidden graph of diminishing quality with the Dyson. At the end of a Dyson's life, the filter is choked and it wasn't doing it's job. At the end of a Miele's life, the motor burned out, but it was vacuuming up every particle of dust to 99.97% efficiency. I could even buy knock-off bags and save money. I'm just so disappointed at how quickly my Dyson failed. Three years. So terrible. More on reddit.com

They’re on Amazon still: https://www.amazon.com/Dyson-Filter-Post-Dc77-Up14/dp/B015RZHFOQ/ref=mp_s_a_1_3?keywords=dyson+cinetic+big+ball+filter&qid=1706992899&sr=8-3 You’ll need two for both sides of the ball. More on reddit.com

The pre motor filter is washable and is not a HEPA filter, try washing it first. The post motor filter is HEPA and is not washable, Dyson claims it’s a lifetime filter, but they really need to be replaced at some point, every 3 years is common. You may also have a clog in the cyclone assembly, you can find videos on YouTube showing how to disassemble, clean, and reassemble the part. If you don’t feel capable, you can bring it to a vacuum shop for a tuneup (be sure to mention cleaning the cyclone assembly) prices can vary a lot, so you may want to call around. More on reddit.com

Dyson Big Ball Animal filter options · Dyson pet vacuum filter alternatives · Cleaning tips for Dyson ball vacuum filters · New to Reddit? Create your account and connect with a world of communities. Continue with Email · Continue With Phone Number · By continuing, you agree to our User ... More on reddit.com