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EBay
help.ebay.com
eBay Customer Service
Find answers to your buying, selling, and account questions, or contact us for more help.
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EBay
community.ebay.com › t5 › Buying › How-to-speak-to-a-Live-eBay-support-person-or-Chat › td-p › 33806594
How to speak to a Live eBay support person or Chat - The eBay Community
April 23, 2024 - To speak to customer service, start on a help page, type a few search words like "return item", and select a somewhat related help page. Scroll to the bottom of that related page, click the "contact us" button, type "agent" into the chat that ...
Discussions

Does Ebay really no longer have a chat feature for support?
I use chat all the time More on reddit.com
🌐 r/Ebay
41
31
December 4, 2024
What happened to ebay chat & phone support.
They have been taken over by AI. Even eBay on facebook is now run by bots. More on reddit.com
🌐 r/eBaySellers
12
5
April 16, 2024
eBay LIVE AGENT CHAT
As others have said, try Facebook, but to answer your question directly, real agents don't do chat. You can only talk to the bot in chat or speak to an agent on the phone. More on reddit.com
🌐 r/Ebay
4
4
September 30, 2024
Was just live chatting with Ebay customer service but now there's no option to?
This is with every place now...the elusive "Contact Us" option. Most pages it means. F You! We dont wanna hear it. So heres an endless "help" loop. No matter what you click or how far you think you are getting, we will redirect you back to this beginning FAQ page. Stop bothering us! And have a nice day!...How helpful was this page?...... (slams face into keyboard) More on reddit.com
🌐 r/Ebay
13
8
November 22, 2022
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EBay
community.ebay.com › t5 › Selling › eBay-quot-chat-quot-option › td-p › 34905950
eBay "chat" option - The eBay Community
October 10, 2025 - If you are using the Chat @dpgcolle-30 , just type in the word AGENT and the bot will get you to a real live person. There are other options I posted for reaching Customer Service.
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Mercari
mercari.com
Your Go-to Marketplace for Deals on Used & Secondhand Items | Mercari
Discover deals on everything from secondhand fashion to pre-owned collectibles, electronics, books & more on Mercari. Your go-to marketplace for hassle-free selling and deals.
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EBay
community.ebay.com › t5 › Selling › Cannot-request-a-call-or-chat-with-live-agent-only-option-is-to › td-p › 33956182
Solved: Cannot request a call or chat with live agent... o... - The eBay Community
October 24, 2024 - I can't even get a live person to chat. Only the automated chat. Have things changed? Could someone please tell me if there is a way to speak with customer service? Thank you. ... Sometimes when there isn't enough staff to handle all the different ways they have for us to contact customer service they will close those for the time being. That doesn't me the options go away forever, just until they have enough staff to support them.
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EBay
community.ebay.com › t5 › Ask-a-Mentor › Request-for-Live-Chat-Support-with-eBay-Customer-Service › td-p › 34889224
Request for Live Chat Support with eBay Customer S... - The eBay Community
January 18, 2025 - Hello eBay Community, I have been an eBay seller since September 2023, and up until November 2024, I was able to connect with eBay Customer Service through the Live Chat feature. However, since November 2024, it seems that only call support is available. When I try to use the call option, I ...
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Reddit
reddit.com › r/ebay › does ebay really no longer have a chat feature for support?
r/Ebay on Reddit: Does Ebay really no longer have a chat feature for support?
December 4, 2024 -

Are they insane? Why would I want a call back from someone I can't even understand half of what they are saying, when important things are at hand? Wouldn't a chat work 10000000000000000 times better? Like it used to?

What the hell is going on with these companies?

Update: It all depends on the direction you go for support. Went a different route today and easily got chat person.

But originally, when choosing, didn't get my item, no can do with chat.

Find elsewhere
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EBay
community.ebay.com › t5 › Buying › Live-Chat-support-Isn-t-appearing-as-an-Option › td-p › 34810212
Solved: Live Chat support Isn't appearing as an Option? - The eBay Community
December 3, 2024 - Solved: Hey! I wanted to ask If anybody has had any issues accessing live chat support to deal with any order cancellations as only the option to
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eBay
ebay.com › help › account › contact-ebay › contact-ebay
Contact eBay | eBay
If you can’t find the information you need in our Help articles, and would like to get in touch with us, we’re here to help.
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eBay
pages.ebay.com › ca › help › account › contact-customer-support.html
Contacting Customer Service
If you need help, contact us. We'll be able to help you by chatting with you online or through a quick phone call · Click Help & Contact at the top of most pages
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Bookz Pro
bookzpro.com › home › blog › need help on ebay? here’s how to contact ebay customer service 2025
Need Help on eBay? Here's How to Contact eBay Customer Service 2025
April 30, 2025 - If you prefer email, you can send ... a live chat feature. Simply log in to your account, click the “Help & Contact” button, select a relevant topic, and choose the “Chat with us” option....
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LiveAgent
liveagent.com › home › directories › ebay help desk contacts
Ebay Help Desk Contacts - LiveAgent
You can contact Ebay by emailing them, starting a chat with a live agent on their website, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
Published   September 4, 2023
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eBay
ebay.com › help › call_us
Call Us | eBay
894829853468 · e5399fcd-4443-46cb-a525-694fa313204e:19b0ac661f3 · 19997 · Skip to main content · Call us · What can we help you with today? Please select one · To get you through to the right eBay representative, please choose a topic · Copyright © 1995-2025 eBay Inc.
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Quora
quora.com › Does-eBay-have-a-live-chat
Does eBay have a live chat? - Quora
Answer (1 of 2): You CAN open a live chat with eBay support. Just the eBay site is not offering one. So for questions you’re suppose to email them, waiting for answers takes time and while their decent, they’re not going to go into detail ...
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Productscope
productscope.ai › home › ebay live chat guide: top tips for better service
eBay Live Chat Guide: Top Tips for Better Service - ProductScope AI
May 29, 2025 - eBay live chat support made simple. Get instant help from real agents & solve your marketplace issues faster. Expert tips for best results.
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Facebook
facebook.com › ebay
eBay | Facebook
eBay. 10,785,146 likes · 15,505 talking about this. For the new, the now, and the 'wow'.
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ChannelReply
channelreply.com › blog › view › ebay-customer-service-guide
eBay Customer Service: Reach a Human in Minutes
January 7, 2016 - eBay customer service is now available via email, phone, and live chat again. You'll need to start with the automated assistant, but this actually helps streamline your request for assistance. You can also reach out through Facebook and X, but keep in mind that responses are limited to eBay’s support hours of 6 AM to 6 PM PT.