I need the weight of just the Laptop box with kit. FedEx will only give me "3-6 pounds." The one I had had grey foam inside the box that you set the laptop on, then 3 grey foam panels come down and are covered by 2 cardboard panels. One of these is kind of a tray, for the charger.

Maybe a customer who happens to have one of these boxes can help me?

The virtual assistant was confused by my "how much does the Laptop box with kit weigh?" I called the number, which tried to send me back to the virtual assistant 3x before I found a workaround to talk to a real human, but they were not helpful (see above). How do they not know the weight of their own boxes?

Since I can't reach any humans through the FedEx phone support, hoping someone can help me here.

I want to ship a used laptop through the 2 day one rate service. Is this possible given that the laptop will be transported through air? I'm planning on using packaging materials bought through FedEx.

Also, is there a way to still do the One Rate boxes but opt for ground shopping instead? When I use the online shipping calculator for the Medium box, the price of ground is a lot more than the price for the One Rate boxes.

Thank you!

Been going in-person for business shipments for a year now because I'm not sure how to make my own label for the FedEx specialty laptop boxes when these are the only packaging options in the portal. Does it fall under one of these?

This is a dumb question, but I recently got let go from my job and I need to return my laptop to my former employer. They provided me with a FedEx label. Does this mean that it is paid for? Will I have to pay for materials such as the box / packing peanuts?

Thanks, Bianca