I'm returning a Steelcase chair, and am trying to schedule a pickup via FedEx. First time doing it, so bear with me. They gave me a prepaid label, to be clear.

Schedule & Manage Pickups > Schedule a Package Pickup > Dropdown > FedEx Ground Return Pickup > Entered the information (Tracking ID, Name, Address, Zip, Contact, etc.) > Entered Residence/Pickup Date/Weight, etc. > Confirmed Pickup. Just wanted to make sure it was done right since it didn't ask for a specific time or anything more.

Also, do I just leave it on my patio and they come get it, or will they knock and ask for ID or something?

TIA.

Need to send my equipment back to my old job and they sent me shipping label. I dont drive so was hoping to do a pick up but looks like I need to pay. Since I already have the shipping label, does that mean everything was already paid for?

Hi guys,

I am ordering two COVID-test kits for travelling purposes. These two kits are from two different labs, and they both need to be returned through FedEx Express return pickups. I am wondering am I able to schedule the pick ups of these two packages, which will be sent to different locations, at the same time and the same location?

I assume I can't schedule a pickup for both packages with one phone call since they have two different tracking number, but I do wonder if they can be picked up by the same FedEx postman if I schedule them to be picked up at the same time, same location. Thanks!

I've been trying to days to schedule a pickup, but it keeps looping me back to the same place, is there any trick to scheduling? (I have a Fedex account). I've tried Safari and Chrome browsers on mobile and desktop, as well as the app. And have tried chat, but it just keeps asking me for the tracking number and then not getting any further. Fedex has been cheaper lately, so I'd love to utilize it for my business shipping needs, but need packages picked up or it isn't worth my time.