You need to contact GoDaddy directly. Even though SecureServer is connected (and maybe even be them) you need to go directly to GoDaddy. Their phone number is on their website at the top as is a link that you can use to contact their chat support.
They should be able to see the account changes along with which IPs made those changes. From there, they can help you get the account back, ideally.
Answer from Dynadot on Stack ExchangeI know they ask for ID an pin, but they send like a link where you have to enter those detail(I just did that yesterday). But today, the person on the other end is asking me to share those details in the chat itself, which I thought was suspicious and on asking why, he replied with that "As per the latest update we donot have the option to send the form in watsup".
After I gave him that, now he is asking for the authentication code(2FA). So like is it okay for me to share the code with him?
I have a ThinkPad P16v Gen 1 running Windows 11. Our company's domain, email, and Office 365 are through GoDaddy. I know the account showed on the login screen as a work account. I used a PIN to login to the laptop and I can't remember if I set a password or not (it is not the GoDaddy password).
After the update last month to 24H2, I got the error 0xd0000225 "Something went wrong and your PIN isn't available." I was able to shift->restart and uninstalled the update. Everything was fine after that and I was able to login like before.
I got an update yesterday that did the same thing. I have tried uninstalling both quality and feature updates, but one re-installs as soon as I restart the computer. I removed the NGC folder in safe mode and that didn't work either.
When I go to login.microsoftonline.com and enter my email, it redirects to my organization's sign in page (GoDaddy). I have the correct password for that and can see my OneDrive files. Is there any way to reset the laptop login without resetting the laptop completely?
Edited to add: I am still on 23H2.
Use this method to enable the built in administrator account with no password and log in with it and then see if you can fix your account.
https://onlinecomputertips.com/support-categories/pc-troubleshooting/enable-login-built-in-windows-administrator-locked-out/
You can also try this method.
https://onlinecomputertips.com/support-categories/pc-troubleshooting/enable-built-in-windows-admin-account-if-you-cant-log-on-to-your-computer/
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I'm helping out some guys with one of their web sites, which (unfortunately) is hosted by GoDaddy.
I used to use them years ago as a domain registrar but have long since moved onto Namecheap. As a result, I still have my own (and very unused) account over there.
Anyways, the 'guys' granted me access to manage their domains via a 'delegate' button in the GoDaddy GUI, and this showed up on my account. . So far so good.
I access their webhosting Control Panel and need to contact GoDaddy for technical support (their SSH is kind of goofy).
I get on the line with GoDaddy (phone calls only from what I can see), give them my username and 4 digit pin and tell them I am looking for technical support for this delegated domain.
Turns out that GoDaddy can't help me until I provide them the 4 digit pin for the other account.
WTF is up with that? GoDaddy should be able to see that I've been delegated this access (it's their GUI after all) and to provide me support without having to provide someone else's 4 digit pin.
tl;dr - Give me CentOS, give me Ubuntu, give me (standard) cPanel or whm, but damn, why GoDaddy!
GoDaddy is horrible on many levels. a) their cPanel services are very limited; b) contrary to popular perception (imo), their customer support sucks. Their staff regularly has given me the completely wrong answer when I ask a question. I find out later after some research the guy on the phone had no idea what he was talking about. c) no PHP 7 available. I contacted them about how I can upgrade, and they told me they were 'still checking out the security of PHP 7' before they make it available. Riiight.. d) expensive product that delivers less quality than any other web host I know of. For example, they will charge you $4 a month to protect your domain registration details, but for that amount you could get a total quality web hosting package with someone else.
I know this b/c several of my clients use GoDaddy. It seems their business practice is to focus their budget on marketing/advertising to uneducated small business owners, and cut costs on the pesky 'product quality' stuff.
Yep. Have already sent in the request.
Will be continnuing to harangue GoDaddy when I get back to tech support with that pin.