I've been a member since this was just called Project Fi. The first 3-5 years were exciting, regularly filled with "coming soon" announcements including new features and products. Once the pixel was introduced I feel like Google Fi stalled out. Except for a rebuilding of their service plans maybe 4-5 years ago there's been really no changes. In fact we've actually lost some of the innovative features like multi network access that was what drew me in the first place. I had hoped to be part of a network that continued to innovate. The future feels uncertain.

pls Google, do something.

Finished porting out my number from Fi yesterday to Visible, wanted to write up a quick post to commensurate the 9 years I've been with Fi and start a discussion on how much Fi has not kept up with the times.

I signed up for Project Fi back in 2016 when it was still a "quirky" cell phone provider that sometimes send you merch like socks in the mail. You paid $10 per GB, could toggle between different cell phone providers, and never have to deal with walking into a cellphone store like tmobile or at&t.

And now 9 years later, you can get 10GBs of data from an esim provider like Nomad for $15 versus the $10 per GB Fi still charges you. Although sometimes these esim providers have problems with things like speed and the fact that your IP sometimes shows up as in Singapore or the UK so I ended up trying Visible.

For the past 2 years or so, I've kept my Fi on Flexible and relied solely on Visible or Nomad for data, effectively paying ~$55 total a month. Yesterday I had an epiphany and decided to just port out my number, which only took 10 minutes.

Maybe I will see Fi again in November when a sweet new Pixel deal come out, which I never could get when I stayed loyal.

I'm looking into switching from Metro due to the Pixel 10, is the service any actual good these days?

I thought I'd save someone time and money and give an honest review of Google Fi services. I really wanted to love it, but.... I'm switching back to at&t. I'm in NJ and NYC area.

Pro's: good connection overseas, no issues connecting to network upon arrival to Europe ( compared to At&t ), no international data charges.

Con's: spotty connection, no connection at all in specific areas. IT support is useless and openly mean at times. I contacted them when I discovered that I have no network connection at work watsoever - no phone calls, no data (never had this issue with at&t), 2 weeks and 5 IT support reps later - the issue still persists. Notification "Sim card is not provisioned" and "emergency calls only" is a normal thing. I have Google 7 pro phone and iPhone on the second line ( with the same issues).

I've looked at Fi several times over the years when determining if I have the best cellular service for my needs. Other than the international benefits which I have no use for why would anyone want to use Fi? Seems very pricey compared to the competition.

I have an iPhone and am considering google FI, is it a good network for iPhones?

I'll say from the top that I'm a Google Fi subscriber and have been for several years.

I've started looking around at what else is out there now, due to situational changes. I was unfamiliar with US Mobile until I saw others talking about it and looked into it.

It seems like US Mobile does what Fi used to do, with the network switching. Of course now Fi only uses T-Mobile, which also begs the question of why not just go with T-Mobile if you don't need or want the network switching?

As far as I can tell, the only things that Fi offers over the others for roughly the same price is:

• more hotspot data with base plans

• better international pricing

But these things could arguably be cancelled out by perks/features of the other carriers plans. (Ie: free devices for signing up, streaming subscriptions included, cheaper add-ons, etc).

Am I missing something or is there any big reason not to go with T-Mobile, or go with what Fi was supposed to be from the beginning with US Mobile?

I've been a happy Fi customer, but now that I've started looking around, I'm really not sure it's the place to be anymore. Convince me otherwise!

I really like Fi but I am one of those who does not need a family plan.

With my main number with Google Voice, paying $20 + tax just for voice and text which I would not need makes it hard to justify. (Please hear me out ... don't down-vote me yet).

Here's a suggestion for Fi to show non-family plan folks some love: $100/360 days (including tax) - unlimited voice and text in US and maybe Canada and/or Mexico. Data would be $10/GB as in the Flexible plan. This plan will also have data SIMs for those who want/need. You should also be able to use this plan outside the US - like the regular Flex plan.

What would you call this plan? Flexible Plus plan? Simply Flex plan?

I know Google Fi will not implement this suggestion but it doesn't hurt if I put it out there.

Happy Holidays folks.

I have had Fi for longer than I can remember, since the Project Fi days, but the quality of their cellular service is getting worse and worse. Recently I visited my dad in Eastern TN and had no service at all until I drove 30 minutes to the north. In previous visits, most recently less than a year ago, I had great 5G service all through the area. This was on two different devices. I've also had an issue with the network prioritizing a lower quality and lower strength LTE network instead of a stronger and higher quality 5G network where I work.

If anybody is listening that has any authority to actually change anything, your time is limited to do something before I change carriers.

It is 2025, this is not a new technology. It should just work...

It's been a fantastic experience for my partner and me with Google Fi and a whole suite of Google services. Everything has worked seamlessly! Our Google setup includes Fi, Fiber, TV, a fully automated smart home, and a collection of Pixel devices – phones, watches, tablets, earbuds, hubs, routers, and speakers. We even snagged the half-price deal when we joined Google Fi. We upgraded to two Pixel 9 Folds at the same time and opted for the Unlimited Premium plan, which is perfect since we travel quite a bit for both work and leisure. I've been really impressed with the reliability of all the services. I'm not sure why our experience has been so smooth compared to some others who've reported issues. Maybe it's because we had a professional set up all our tech, or perhaps our 46th-floor condo in the high-rise gives us exceptional signal strength. We are the tallest structure in the area. Or maybe we have just been lucky?

So I just joined Google Fi yesterday and got a pretty decent offer. I got a $60 referral credit + 50% off my unlimited plus plan for the first 6 months.

However, after reading a lot of people's experiences with customer service and the comparison with US mobile, I'm wondering if I made the right choice.

On the other hand, I think I can use it for 6 months and if I don't like it, I can switch to US Mobile.

Has anyone here used both (USM and Google Fi) and decided to go with Google Fi?

. . .

Edit 2 - Thank you everyone for sharing your positive experiences. I'm gonna stick with Google Fi. I hope anyone who's looking for positive feedback on Google Fi can read the comments here.

Back in September 2024, I'd received an email about Google Fi physical SIM cards being defective and that they had "resolved the production issues". My SIM stopped working 2-3 weeks after that email. I was overseas so couldn't enjoy my service until I came back home.

Came back home in March 2025, received a new SIM from them but it stopped working after about 3 weeks - my phone stopped detecting the SIM card.

I ordered two brand new ones over the past 3 weeks, neither worked on arrival. I've tested them on 2 Samsung Galaxy Phones and an iPhone, none of the phone could detect the SIM card. My friends' SIM cards from AT&T, Cricket Wireless, and even Fi's DATA-ONLY SIM worked fine on these phones.

Sure, one could use an eSIM. But not for me - when I travel overseas for more than 3 months, I need to reserve the eSIM spot for a local network and while still be able to receive my text messages (from friends, 2FA, etc ) through the Google Fi physical SIM.

EDIT:

Thanks for the responses! I now have a Galaxy S25 Ultra, which supports dual eSIM. If you are still receiving bad pSIMs from Fi, you are not alone and don't waste your time repeating their troubleshooting steps.

Hi Fi Fam,

We started Google Fi Wireless 10 years ago to bring people wireless connectivity that’s simple and secure. Many of you in r/GoogleFi have been here with us since the beginning. We're thrilled to share this anniversary with you — our supporters and early adopters who have helped shape Fi into what it is today.

To celebrate this milestone, there are a few announcements that we wanted to share. You can learn all about these in the Google Keyword blog, but we’re bringing the TL;DR right here to r/GoogleFi.

• New: Our most affordable unlimited plan

Unlimited Essentials, our newest unlimited plan, includes unlimited calls, texts and data, with 30 GB of high-speed data in the U.S. for $35/month for one line.^1,2

• Big upgrades to our other unlimited plans

Unlimited Standard, previously known as Simply Unlimited, now has 50 GB of high-speed data, up from 35 GB, and 25 GB of high-speed hotspot tethering, up from 5 GB.^1,3 All at the same price of $50/month for one line.²

Unlimited Premium, previously Unlimited Plus, now has 100 GB of high-speed data, up from 50 GB, for the same price of $65/month for one line.^1,2

• Connect tablets and laptops with data-only eSIMs!

You all know and love that Fi offers connectivity for cellular-enabled tablets and laptops at no extra cost with data-only SIMs.⁴ We’re now broadening access to this feature with data-only eSIMs, which means you can quickly and easily connect newer, eSIM-compatible devices like Android tablets and iPads with data on the go, without needing a physical SIM card.

• International 5G coverage is expanding

For users on the Unlimited Premium and Flexible plans, we’re more than doubling our international 5G network by adding 54 countries, and making international 5G available on iPhone in addition to Android phones.^5,6

Limited-time promotions for new and existing customers

To celebrate our 10th anniversary, we’re also launching limited-time promotions for new and existing Fi users.

• For new customers, we're offering the Pixel 9 Pro and Pixel Watch 3 on us.⁷ Note: This offer is available until April 29, or while supplies last.

• For our existing customers, we're showing our appreciation with even deeper instant rebate discounts across all Pixel 9 phones! Check your Fi account for these exclusive offers for our loyal users.

We’re so grateful to all of you who have been a part of the Fi family over the past 10 years, and we can’t wait to see what the next 10 years bring. Cheers to a decade of simple, secure connectivity, and here’s to many more!

- The Google Fi Wireless Team

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¹ High-speed data up to 30 GB/person on Unlimited Essentials, 50 GB/person on Unlimited Standard, and 100 GB/person on Unlimited Premium, and 256 kbps after. Video may stream at standard definition (480p).

² Plus taxes & government fees.

³ Hotspot tethering counts towards your monthly high-speed data usage.

⁴ Available on Unlimited Premium or Flexible plans. Unlimited Premium: High-speed data for compatible devices up to 50 GB/person, and 256 kbps after. Flexible: High-speed data for compatible devices up to 15 GB/person and 256 kbps after. Data counts towards your monthly high-speed data usage. You can connect up to four devices with data-only SIMs, and you can use the same SIM with multiple devices.

⁵ 5G service not available in all areas; speed and performance depend on factors like device configuration and capabilities, network traffic location, signal strength and signal obstruction. Actual results may vary. For more information visit g.co/fi/broadband-facts.

⁶ International high-speed data up to 50 GB/person on Unlimited Premium and 15 GB/person on Flexible and 256 kbps after. Data counts towards your monthly high-speed data usage. Not intended for international use over 90 consecutive days. See Help Center for details.

⁷ Get a discount of $300 at checkout and $699 back over 24 monthly bill credits for purchase of a Google Pixel 9 Pro at fi.google.com (new users only), starting 4/22/25 at 10:00am PT and ending 4/29/25 at 9:59am PT, or while supplies last. After Pixel 9 Pro shipment, you’ll receive an email with a promotional code for Google Pixel Watch 3 to get $100 off instantly and $349 back over 24 monthly bill credits. Promo code must be used at fi.google.com and presented at checkout, and is valid until 5/13/25 at 9:59am PT. Phone and watch activation required within 30 days of shipment confirmation. Bill credits are applied to plan charges (e.g. data, calls, texts), taxes and fees, financing costs, and international charges, and exclude device protection. Unused monthly credit doesn't roll over to the following month. Changing devices before 120 days invalidates instant discount, resulting in charges, and cancellation or pause of Fi plan before 24 months will terminate promotion and bill credits will stop and outstanding financing amounts will be charged to your Google Pay account. Promotions are non-transferable, not valid for cash or cash equivalent. US residents with US shipping addresses only. Must be 18 years or older, with Google Pay and Google Fi Wireless accounts. Limit 1 per customer or group plan member. Taxes payable at checkout. Offer cannot be combined with other offers. Void where prohibited.

Google Fi on Black Friday will offer “$800 off Pixel 10 Pro / Pro XL, with $300 off instantly and $500 back over 24 monthly bill credits when you join.”

Google Fi has now reworked their plans. You can now get a plan from them for $35 bucks a month with unlimited everything with 30gb of full speed data, plus a smartwatch for free. Also, their $50 plan includes 50gb of full speed data, and their $65 plan now includes 100gb of full speed data. Still also the only provider with postpaid priority on TMO. Pretty cool for $35