Moving to a new apartment soon and figure I could upgrade my bed. Every YouTuber and their mom is sponsored by helix so I figured I’d give it a shot. I was in the military for a while and suffer from severe lower back pain so I wanted something pretty high quality. But $3k (after discount) for a luxury bed seems like a scam. Has anyone bought their Elite series mattress and can vouch for this, or should I look elsewhere and save my money?

AVOID THIS BRAND - My opinion

I bought a king size luxe dusk. Expected it to provide good back support for a 6ft 180lb male. It felt great at first, but man does this thing break in a TON. Around 150 days in, my back is killing me it sags so much. The trial time frame is 100 days and I think they do this on purpose knowing it breaks in a lot and doesn't reach its true feel until more like 180 days. I noticed other competitors offer 180 days or even 365 days. Of course they would not let me exchange it for something firmer when I called 147 days into using it. For a mattress that costs what they are charging, put your money somewhere else. I really regret trusting this company. Maybe it would have turned out differently if I had been able to get the firmer version, but they wouldn't budge so ask yourself which company stands behind their product more when making a mattress decision - Helix certainly does not, AVOID.

I’m a 36m 5’10” 250lb stomach sleeper. My wife is a 34f 5’0” 130lb side sleeper.

For the past 7 years we were sleeping on an original Casper mattress which served us well until it suddenly seemed to give out and we began waking up in pain. Rotating it didn’t help. We began by replacing it with a Casper Select mattress from Costco. We found it comfortable however I began waking up nightly in back pain on it and suspected it wasn’t giving me the support I needed.

I did a bunch of research into what mattresses provide the best back pain relief and based on that we next tried a Saatva Classic. It seemed too firm and the coil on coil structure led to a huge amount of motion transfer. My wife said she hated it as a side sleeper and outright refused to even sleep on it even for one night. Back to the drawing board. Saatvas return process was good and we promptly got a refund.

Doing some more research, Wired magazine and Forbes were really praising the Helix Midnight Luxe. It seemed like it was ideal for side sleepers which gave me confidence my wife would like it. I was concerned on whether I would get enough spinal alignment as a heavy stomach sleeper. Some reviews indicated a lot of off gassing with strong smells that could last two weeks.

We pulled the trigger and ordered on Labor Day weekend. We purchased the ergo align layer and glaciotex gel cooling layer as extras. The total bill for a king after taxes was $2731. Helix shipped the mattress the next day. FedEx royally sucked with numerous false and/or no status updates and eventually dumped it in a mangled box in the middle of our driveway two weeks later. We used a dolly to get it up a few front steps which was a good idea given that this sucker was heavy!

The mattress feels medium firm, erring on the more firm side of things. The top layer seems soft and when laying on it there is only a small (about 2”) of sinkage. It feels like you’re more-so laying on top of the mattress with a small amount of cradling. What I like is the amount of support you get. The foam layers near the top and springs underneath provide instant support and pressure relief at all points on my body. I woke up without any back pain which is a big deal. Even as a stomach sleeper im sensing my spine might not be fully aligned (slightly sagging) but it’s not too bad and I’ve been happy. As a side sleeper my wife indicated she is comfortable.

In terms of off gassing there really hasn’t been much. The first night when moving around on it I got one or two whiffs but that’s been it.

In terms of cooling I was disappointed that the mattress doesn’t feel cool to the touch like some other mattresses do with cooling gel layers. That’s what I thought we were paying for with the Glaciotex add on. When laying under a duvet, our body temps feel like they’re regulated well and we haven’t been over heating. It has better heat dissipation than other mattresses we’ve been on. With that said we’ve never felt the mattress ever offer any kind of “cooling” sensation. If I had to do it all over again, I would not purchase the glaciotex add on. I suspect you’d get the bulk of the performance with the default tencel pillow top.

Motion transfer has been good. There’s a little bit of it, considering that there is 8” of springs underneath the foam, however I feel like I can move around and adjust my positions and get in and out of bed without disturbing my wife.

An additional gripe I have is that the top layer has this quilted diamond pattern that intentionally create these hills and valleys. We don’t love that feature where our ideal mattress would have a flat memory foam top with slightly more sinkage, a little more softness or memory foam feeling, and is cool to the touch.

All in all, we’re fairly happy with it. It’s offering good support and we’re getting good sleep on it. The mattress is pricey and we wish it could have checked all of our boxes but our gripes are more wants than needs.

The “free” pillows that were sent with the mattress are junk. We haven’t tried the “free” mattress protector or microfiber sheet set yet.

We haven’t had to test Helix’s customer support yet. I put this review on their website and it appears to have been removed by Helix, so I’m posting on Reddit instead.

I am looking for a new mattress. I currently have a no-spring Serta ‘Serene Peace’ mattress which I think is latex from a Vera Wang collection in 2008.

I’m kind of a big guy and my hips are pushing through the mattress to the base layer which is firm so I wake up stiff with pain almost every morning. I move around a lot at night (maybe because of the mattress?) so I’m in all sleep positions.

I tried mattress topper, but that made things worse as the 3 inch foam one just gave me lower back pain.

Right now I can only fit a Queen but would eventually like a King. I also am working to get my weight down but have kinda accepted the fact I’ll likely destroy anything I buy pretty quickly so I’d like to not spend a ton until I can get that king.

Someone I know got a Serta Perfect Sleeper Charlotte from Mattress Firm so I tried that for a night and I could hear the springs moving when I rolled and I woke up in tremendous pain.

I then went to some stores and tried a few mattresses. My absolute favorite was the Beautyrest KX Plush. I accidentally kicked the remote and it raised the head, feet and started vibrating. I legit thought I was going to space. Laying on it in the store, I was blown away at how amazing it felt, really, truly. Until yesterday I thought the adjustable bases were just dumb, but now I really wish I could get that setup. I was laying on $6,000 but I felt like a million bucks.

I also laid on the Tempur Luxe Breeze. I really liked the cooling feeling and had zero pressure anywhere. But I get stuck in place and could hardly turn over.

Then I tried the Purple Hybrid Premier 4 and liked that quite a bit, probably my second favorite but didn’t try it super long, then tried the original Purple and sank right through to the base layers.

I also tried the Casper Nova & Wave Hybrids with and without the cooling layer but liked the Nova best because it was softest.

During looking at all these beds I was pointed towards a $1300 “Thomas Cole Borealis Hybrid”. I actually liked it quite a bit and kept coming back to it over and over. The only ones I liked better was the Purple 4 & Beautyrest KX.

I then found out they had this same Borealis Hybrid on clearance as a ‘comfort return’ for $547 an hour away and I planned to go get it the next day. For the price it seemed like a no brainer.

The next day I decided to go back to my local store and try it again. I still really liked it a lot but something tells me it might be too soft and will give me problems because I’ve read a lot about not getting too soft, especially if your heavy. So I decided to pass on that.

Then today I found a Helix Plus with GlacioTex cover for $550, I’m going to try it out tomorrow but I’m thinking this might be a better choice.

Going from a springless mattress for 14 years to a hybrid, will some back pain be normal as I adjust? (If we need to adjust anyway, does it even matter what we get?)

Should I get the Helix Plus? I feel like a dedicated plus size mattress at this price seems like an obvious move. I just want to wake up without pain. I notice I move around a lot because of pain/pressure spots during the night.

Suggestions? Thanks!!

A month ago I posted here seeking guidance on a few mattresses. I ended up purchasing the Helix Midnight Luxe and figured others might want benefit from what I’ve learned so far (1 week so far).

1. Purchasing - super simple. Helix offers a 15% (not 20% as previously noted) military discount which is very handy

2. Delivery - had to wait almost a month because of COVID.

3. Setup - nothing to report there. Definitely handy to have another set of hands as it is bulky to manoeuvre onto the frame (queen size model). Just follow the directions and it decompressed pretty rapidly. Instructions suggested 1-2 hours to fully adjust but it didn’t change much after about 30 minutes.

4. Out gassing - this has been the only negative so far. I don’t have a super sensitive nose but it was definitely strong for the first 4-5 days. Not eye-watering, must-wear-hazmat strong, but if you walked upstairs in my small home you couldn’t miss the “hey, we’ve got a new mattress!!” Indications in the air .... Today (day 7) it has definitely tapered off, there’s a bit of a whiff still when you turn down the sheets at night but that’s about it

5. Comfort (the part you’ve likely been waiting!) - it is as advertised and then some. Very happy so far (1 week in). All of the back/shoulder pain and muscle fatigue from the old mattress are gone. You sink into the Midnight (but not too much) and it supports perfectly. I’m a 6’5”/215lb athletic frame and mostly a side-sleeper and it has been fantastic to date. Judging by my sleep tracking app, it seems I’m spending more time in deep sleep and the amount of tossing/turning is way down.

Very happy with this purchase. It was expensive and I had to wait a month, but the Helix Midnight Luxe hasn’t disappointed.

I’ll try and follow up again at the 1 month mark.

CORRECTION: Helix offered a 15% military discount; I got that mixed up with Brooklyn Bedding (who offers 25% off for eligible military). Sorry for the mistake.

After what seems like years of grueling mattress research/shopping, I feel like I have finally zeroed in on a prospect. Does anyone here have a Helix matress, bonus points for the midnight elite? Helix gets a lot of traction but not a lot of personal experience reviews. I have read there may be quality issues, so I would like to hear from actual users. TIA!!

Hello. I wanted to write my review and experience with the Helix Midnight mattress, to somewhat help anyone who is, like me, looking for the "ideal" mattress.

Mattresses reviews and advertisements are pretty messy and misleading. You can find two peoples with similar body weight, height, and even sleeping preferences, and they can love and hate the same mattress, respectively.

That's what happened to me, but I decided to take my chances with the Helix Midnight, since their customer service was apparently outstanding, at least regarding mattress refunds.

I'm 6'0'', 150lbs. I'm a side sleeper, although I sleep on my back maybe 30% of the time. I took their online quiz, and they suggested the Helix Midnight, although the Helix Midnight Luxe was probably a better fit(but beyond my budget). The mattress arrived in a box within 5 business days. I unboxed it, and let it expand for 1-2 days. There was no off-gassing, and the mattress felt pretty comfortable.

My first week using it felt awesome. I woke up every day feeling no pain whatsoever. It offered the right amount of support for both back and side sleeping, without being too soft or firm. However, this changed after my first month with it. I started noticing that I sank way too much if I slept on my back, and began experiencing back pain consistently every morning. The memory foam layer in the half that I used for 3-4 weeks felt just way softer than the other half that I barely used at all. So I started sleeping on the other half instead, knowing this wasn't a long term solution. Sometimes I traveled during the weekend, and when I returned to the Helix after 2-3 days without using it, it felt a tad firmer, and the sleep quality improved, but only for that first night.

After almost 70 nights of my 100 nights sleep trial, I decided to return it. Wrote an email to customer service, and they replied in just a couple of hours, offering a free mattress topper that accomodated my sleep preference. I refused it, since honestly, a $1000 mattress should NOT sag after just 1 month of use, and going through the whole mattress topper shenanigans would only make me lose my time, and my remaining nights of sleep trial. They understood, and put me in contact with a local charity company, that would pick it up in 7-14 days. Then Helix would issue a full refund as soon as they received the pickup receipt. This process was pretty smooth, a guy from the company contacted me in less than a week, picked it up, and gave me the receipt. The next morning Helix received the receipt and issued a full refund.

Now, before they picked up my Helix mattress, I went down the rabbit hole of mattress hunting, once again. Spent hours surfing reddit reviews and decided, after maybe 10+ hours of web searching that spanned over 4 days, to go with the Dreamcloud Hybrid. It was even cheaper than the Helix. Now I've had it for about 3 weeks, and so far, so good. It took me maybe 3-4 days to get used to it, and it is a bit firmer than the Helix, so it supports me way better, at the cost of not being that comfy the second you jump on it. I'll try to update my experience with Dreamcloud after a couple of months.

Hope this helps some foes out there, going through the same hellish experience that is finding a decent mattress. Honestly, it shouldn't be this hard.

Got the Helix Luxe mattress after seeing a lot of good reviews. We had originally got the Twilight, but after about a week or so decided it was still not firm enough so we swapped out for the Dawn model 9Both with the Ergo Align layer added) and so pretty much no change.

I've got 3 main gripes with this mattress:

As a stomach sleeper, my hips sink in below my shoulders, hyper extending my back. For the firmest mattress a company offers, that just shouldn't happen .

Edge collapse - It's terrible. This isint even the base model and I'm practically sitting on my frame if I am to side at the edge of the bed. It happens inward as well - If either of us are sitting up and have a more condensed center of mass, we sink in WAY too far for a firm mattress.

Next, and even worse, it's been almost 3 months or so and there is a visible indent forming where I sleep AND where my wife sleeps.

Now, I'm not a huge guy, but I'm a bit bulkier (~200 lbs at 6ft), and granted my wife is about 9 months pregnant. But, for a mattress to take a depression so quickly has me very skeptical about the type of quality we're dealing with. It'd be one thing if we changed models and it was all good... but both models have bore the same result.

If you like a squishy mattress, I guess it's good - but if you're looking for anything with structure or rigidity I would steer clear of this one unless it's about %75 off.

Hey y'all, we got a Helix Dawn Luxe mattress about 3 years ago and we were really hoping it'd last us a long time, but now both my husband and I (in our early 30s) are having pretty major back problems. We slept in our guest room last night (just to see if it was the mattress, or just our bodies being over the age of 30), and it was like a miracle: both of our backs were fully fine. Has anyone else had a similar experience with Helix? They tout their warranty so we're thinking we might make a claim, but I'd love to see what others have thought.

My husband and I are looking into a new mattress and he likes the Helix. Is it a quality mattress? Does it last? Our current mattress was purchased 4 years ago through Marriott (I think the brand is Jamison) and it is totally sagging junk. I want a quality mattress that will last at least 10 years. Thanks!

Just curious about what some "mattress pros" think about Helix.

Moving into a new place soon, got a bigger bed frame, therefore needed a new mattress. Upon trying various different mattresses we landed on the helix midnight luxe.

What are people’s thoughts on this mattress and brand?

I got a queen size, normally retails for 2300. Upon back and forth with the salesman at our local mattress store. We got down to $1400 out the door. Taxes and fees included. I feel like we got a good deal on it but trying to see what the general consensus is on this brand and mattress.

I did a lot of research on this sub before deciding to go with the Helix. I'm a chaotic sleeper, so I needed something to accommodate that, and it seemed like the best option. They were also having a sale. I don't know if they always do, but it seemed like a decent deal. I'd seen a lot of reviews from people here talking about their bad experiences, but I wanted to give an updated review and share my current experience, as it's quite different from what I've seen.

I ordered on 9/14 (Saturday), and it was shipped on 9/16 (Monday). They mention having a 3 to 7-day processing time, so I was surprised it was so quick. It ships from Arizona and they use FedEx. I'm on the East Coast, so it had quite a way to go, but the delivery estimate was for 9/20. (FedEx ended up delaying it, so it was delivered a day later.)

I ordered a full because the queen mattress I previously had took up too much space in my bedroom. It weighed almost 100 pounds, which is a bit heavy for a mattress that size. Unboxing was pretty easy. It expanded quickly, but not so fast that it was difficult to get out of the plastic. The pillows included puffed up right after I took them out of the package. They're pretty flat and soft, so don't expect too much from them if they come with your purchase, but they seem like they'd work well for stomach sleepers.

What I was most impressed with was the lack of smell. I'd seen a lot of people complain that the smell was overpowering and lingered for days, if not weeks. I'm really sensitive to smells, and even right after unboxing, it was very faint. It's aired out for a couple of hours, and I only notice it if I actually press my face into the mattress. I was worried it might stink up my bedroom and that I wouldn't be able to sleep on it for a few days based on what I'd read here, but I should have no problem sleeping on it tonight.

I laid on it for a few minutes right after it came out of the box just to test it out and compare it to my previous mattress (which was an expensive Tempurpedic that was a few years old). It felt much more supportive. I'm relatively petite (5'4", 110 lbs), and I felt like my back and hips were properly supported, unlike my old mattress, which would leave my back sore if I slept for around 8 hours.

It's still just day one, and the mattress has only been out of the box for two or three hours, but I plan to regularly update this post because my experience is very different from some of the older ones here. I'd like to share my current (and positive so far) experience.

Day 3: The mattress is firmer than I would like but still a major improvement over my old mattress. I contacted Helix’s customer support to get a little more information on the breaking in process and how long that would take and if there was anything I could do to make it easier on me. They offered to send me a complimentary plush memory foam topper to help soften it up while it breaks in. They also offer a firmer option if your mattress is too soft, apparently. I have fibromyalgia so a new mattress has been a little rough on me but I’ll update once the topper gets here and I have some time to try it out.

Day 30: The mattress has gotten softer over the last month but it’s not quite soft enough for me. With the plush topper and a 2” memory foam topper I still have pressure points. I do think it has a lot to do with me only being 112lbs. It might work better for someone heavier but it didn’t have enough give for me. I contacted their customer service and they offered an exchange for the Sunset Luxe which is a softer model. They said it would still have the same hundred night sleep trial that I’m already in which really doesn’t seem like much of a problem since I’m switching it out after the 30 day break in period. Will update again with how that process goes.

Day 40: Reached out to them to process the exhange. The process was super simple. They're shipping out the Sunset Luxe for me and sending a local company to come get rid of the other mattress. Didn't have to pay anything extra and it was a super simple process. Overall I like the mattress but it's still just a little too firm for me because I don't weigh that much.

Day 75: The exchange process was super smooth. They arranged for a local organization to come pick up the Midnight Luxe. The Sunset is exactly what I was looking for and it’s getting even more comfortable as I break it in. I haven’t had the usual back pain I wake up with. No soreness from sleeping like a rotisserie chicken. I’m really happy with this mattress now and feel like it was totally worth the money.

To sum everything up, I’ve had a great overall experience with Helix. Customer service was impressive and really did help me out a lot, the new mattress I swapped out for is perfect. I’m incredibly happy with the purchase I made. Also, the Midnight Luxe is firmer that they make it out to be (Gosh, I wonder what the ‘firm’ option is like if that was a medium), so if you like a more medium firmness I’d suggest the Sunset Luxe instead.

I’ve been trying to find a new mattress and while Googling, the Helix mattress gets recommended. I’m familiar of the brand due to YouTubers sponsored by them. I’m weary trusting brands YouTubers promote. I’m hoping if there are any users with an honest opinion on Helix mattresses. It’s so hard nowadays with sponsored content to find honest reviews. Much appreciated!

I’ve had the Helix Twilight Luxe with cooling topper for about 2 weeks and I’m waking up sweating every night and achy every morning. Previously we had a 14yo Sealy 🙈 with a cooling topper (we bought to extend the lifespan) and that was even preferable.

I’m 5’6” and 180# while my husband is 6’ and 250#. We also have two 50lb dogs that share the bed. My trial period is almost up so I’m trying to decide if maybe we need to look back at innerspring mattress was or there’s another hybrid that would work. The heat is worse than the stiffness in the morning and I can’t tell if that’s a material issue.

I did so much research before purchasing this and sadly I feel that now I have no idea where to go from here.

I am looking for a good new mattress that is Medium firmness twin for a side sleeper. Should I get one with helix or just get something at living spaces.

(sorry forgot to mention that I can’t stand the feel of coils and often shift in my sleep. Is there a way to filter those in the helix website?)

I don't see a lot of personal reviews of the Helix outside of the main mattress review websites. I'm likely returning my week-old Saatva luxury firm classic because of all the pain and likely too firm see my post here.

I'm now looking seriously at the Helix Midnight or Dusk for a hybrid mattress but still not sure what I should get. For context I am 165 lbs and a back sleeper (sometimes side). The quiz gave me a dusk but I am not sure of the foam differences.

Would appreciate any experiences you may have!