Videos
I want to cancel the free trial now, before the 7 days are up. When I log in I get an error message every time. Is there any way to contact Apple directly?
About half an hour ago, I started the free trial for appletv. When I check my subscriptions in settings, it doesn’t show up and i have no subscriptions to cancel. Same thing for the app. My apple id and account for apple tv is the same. I want to cancel the free trial before I start getting charged for the actual monthly subscription and I want to know I can cancel it for peace of mind.
Posting for a friend:
Hey everyone,
Just a bit of context: 7 days ago, I installed the Videoleap app from the Apple Store and started their free 7-day trial. However, I forgot to cancel my subscription before the renewal date. I then suddenly received an email saying I had been charged the yearly fee, so I immediately canceled my subscription and filed a refund claim.
I was just wondering if I’m eligible for a refund, given the situation above. Any thoughts and suggestions regarding this would be greatly appreciated. TYSM 🥹