The main difference is that the free version doesn't have the exploit mitigation and Cryptoguard (anti-ransomware) feature. Answer from boftr on reddit.com
🌐
Reddit
reddit.com › r/antivirus › sophos home against 15 very recent malicious scripts
r/antivirus on Reddit: Sophos Home against 15 very recent malicious scripts
April 29, 2025 -

Hey guys!

Did a test on Sophos Home with 15 recent malicious scripts consisting of .bat, .js and .vbs files. The samples were collected from https://app.any.run by using the filter type scripts and malicious verdicts. All samples are very recent, almost all of them were uploaded today. Some of the samples there are AsyncRAT, AutoIt infostealer, RAT abusing NetSupport's legitimate remote control software, droppers, downloaders and fileless loader for XWorm.

Malicious scripts were saved in a folder and Sophos Home was then installed. The settings were all kept enabled and it was checked to see if all the protections were enabled. The folder was then scanned, and the remaining samples were ran by double clicking.

Test was done on a Windows 10 Hyper-V machine with fully disabled Windows Defender and internet connection. Software such as Process Monitor, Process Explorer, Autoruns, TCPView were installed to monitor malware behavior and determine the detection, persistency or malicious activity.

Full video: https://www.youtube.com/watch?v=hbCeP9GEhJY

Samples: https://www.virustotal.com/gui/file/472c9765f8cdd92a36e0301c2ad2d38f775002dc49db1ea439a6cb86c285d7d6/relations (if anyone retrieves the archive, the password is infected)

  • Static detection (detection when scanning the folder containing all malware): 1/15 (6,6%)

  • Remediated samples after running (samples that were terminated and their malicious activity did not pursue) 10/14 (71%)

  • Samples, that were able to set a persistency (run after restarting): 4/14 (28%)

  • Samples, that were terminated after triggering persistency when restarting (by behavioral engine): 2/4 (50%)

  • Samples, that were able to run after triggering persistency, however did not show direct malicious behavior: 1/4 (25%)

  • Samples, that were able to run and showed direct malicious behavior, such as connecting to C2, downloading more malware: 1/4 (25%)

  • Malware that was able to get away with malicious activity: 1/15 (6,6%)

Final verdict: This test once again proved that the most important part of anti-malware software is the behavioral detection. Second opinion scanners can not do what Sophos did here today. The ability to remediate malware detected by behavioral detection is very good here, but can definitely be improved. Sophos is a great anti-virus software,

Improvements: Finding the actual culprit triggering the detections is my only idea here if we don't consider the poor static detection, since the samples were new. It is not comfortable restarting into 5 popups about blocking PowerShell that blocks my whole screen. I would also love the ability to close all the notifications at once in the tray.

Sophos is definitely on the right track to become a top product. Considering these samples are very new and are not statically detected yet, the fact behavioral detection was able to handle this well is impressive.

---

Please, use a real antivirus software. Do not rely on VirusTotal analysis and then using second opinion scanners time to time. You need a behavioral detection nowadays. Script malware is everywhere and statically detecting it is just not as effective as flagging it's malicious behavior. If you look at the static detections from VirusTotal, the chances your antivirus would detect are low, as most popular engines struggle with flagging it. Making a statically undetected script is not as hard as it may look.

🌐
Reddit
reddit.com › r/antivirus › is sophos a good free av?
r/antivirus on Reddit: Is Sophos a good free av?
February 26, 2022 - For all of your Antivirus needs. ... Archived post. New comments cannot be posted and votes cannot be cast. Share ... They discontinued their free AV a while ago. ... Yes. It is good. ... It’s good, but no longer free. Free to try. ... Create your account and connect with a world of communities. ... By continuing, you agree to our User Agreement and acknowledge that you understand the Privacy Policy. Is Sophos AV worth it?
🌐
Reddit
reddit.com › r/antivirus › anyone use sophos? free vs home? looking at the free version for my mom, who cant handle pop up activate screens
r/antivirus on Reddit: Anyone use Sophos? Free vs Home? Looking at the free version for my mom, who cant handle pop up activate screens
January 3, 2017 - For all of your Antivirus needs. ... Archived post. New comments cannot be posted and votes cannot be cast. Share ... It's alright although has no quarantine for now which is annoying.
Find elsewhere
🌐
Reddit
reddit.com › r/sophos › adios sophos (free version is gone)
r/sophos on Reddit: Adios Sophos (Free Version is Gone)
October 16, 2021 -

So it appears that the non-premium version of Sophos Home has been silently moved from "Free Edition" to "Free Trial". The dashboard is no longer functional and after updating the software it appears essentially bricked with nothing but an ad for premium.

Feels like the beginning of the end for Sophos. I understand sometimes a company will discontinue a product, but to pull the rug out from under me is unhelpful to say the least, especially on a security focused product.

I am very disappointed. I had previously considered upgrading to premium, but I do not consider Sophos an option anymore. I do not feel comfortable trusting my security to a company who will brick my AV with no advance warning.

No blog post or announcement in sight - in fact most of the website still says "Free" but the landing pages have been changed to "Free Trial".

Wondering if others are running into the same issues. Discussion is welcome.

Edit: Thanks u/zw9491! Looks like it has been officially mentioned in at least one location so at least we don't have to speculate.

It also confirms

No, your computer is not protected after the license expires. None of the Sophos Home settings/protections will work until the license is renewed.

🌐
Reddit
reddit.com › r/apple › how actually good / useful is the sophos mac antivirus ?
r/apple on Reddit: How actually good / useful is the Sophos Mac antivirus ?
October 14, 2013 -

Wondering if, after four years of trouble-free Mac use I should bend and finally install an antivirus.

I am tech savvy and used to work at Apple. Therefore I am not afraid of biting to e-mail scams, but still I use BitTorrent software and browse around a lot.

Sophos antivirus claims it is lightweight. That is my major concern : how actually light is it ?

🌐
Reddit
reddit.com › r/antivirus › what free av is better?
r/antivirus on Reddit: what free AV is better?
December 3, 2024 -

i'm looking for a free AV for my mobile device. from the comments i saw in previous posts, they would mostly recommend sophos (intercept x) and bitdefender. which between these two would you recommend more? thanks in advance!

🌐
Reddit
reddit.com › r/sysadmin › am i just being a little too paranoid? or is sophos just that bad?
r/sysadmin on Reddit: Am I just being a little too paranoid? Or is Sophos just that bad?
June 30, 2021 -

This is an email I sent out to my superiors.

So I am was put in complete shock talking to the Sophos technical support rep. We Migrated a test VDI pool to SSVM for Sophos Central which scans virtual machines. Downloaded the eicar test file. Sophos blocked it. We waited for the email to come through. No email. Thought it was a problem. Opened up a ticket with Sophos. They specifically told me, “Why would you want an email for something that was already taken care of?”

He had to say my name because there was a good 10seconds of dead air.

Eventually I blew all his arguments he tried to throw at me, which sounded like canned ones.

What if another zero day virus comes in with this one? Didn’t have an answer except to have the full client on instead of using SSVM. Then why make a SSVM for Sophos Central? Sales pitch garbage.

What if they were going to bad websites and I need to block an uncategorized website that spreads Virus’. Sorry it wont detect that and email you.

Didn’t ask but I should have to make an even better point.

What if a Virus’ came through a local source? File or document that is read only? We would never know because it was cleaned up on the client end.

This is yet another feature and functionality lost with migrating to Sophos Central. And their lack of security expertise always leaves me with the worry this product is a liability to the company. What was their solution? Like all other security flaws, they ask me to put in a “Feature Request”. Which is their way of saying. I am passing the buck.

I am getting the tech to update the ticket and will get confirmation of this

Top answer
1 of 8
9
I've come in here and railed on Sophos a few times before. Let me answer your question Yes, They are that bad. I recently had the opportunity to rip apart a Sophos firewall. You'll all be happy to know that their firewalls are factory overclocked Core i5 systems in a lot of cases. I'm not sure if I want to trust my data to a firewall with an out-of-spec processor and no ECC memory. That sounds like it'll work its self out. Also their antivirus program is a piece of trash. It's actually 3 pieces of trash that they purchased because those products couldn't survive in the market because they weren't good. So why should I trust it now that it's Sophos behind it? I routinely tell any vendor that says that their products internally use Sophos anything to pound sand now. I have successfully pulled our Sophos APs and Firewalls out. Only the Antivirus software is left and it's next on my hitlist. I too have been on the phone with them. The "Well it blocks it for your own good" approach is great until it starts blocking your phones. You're right Sophos! A call center doesn't need phones. Do yourself and everyone you know a favor and consistently migrate away from these shitty products. You get better support for Opnsense by posting on Reddit than you do for Sophos products by actually calling them. Hopefully if we all band together, we can dumpster the company too.
2 of 8
3
Never used the SSVM version from Sophos, but I can say with absolute certainty, they are not as bad as you say. Support can be pots, no doubt there, but I have been using their solutions for almost 2 decades now, and I have watched it consistently stop threats, bad(no, terrible) user habits, web threats, and every ransomware attempt against it. I would say that 99% of issues with Sophos products from what I have seen in the wild over the past years are: Users cannot be left to configure the policies, the IT provider or dept needs to do it because the user doesn't know what they should do. But when you properly configure the primary policies, your in a good place, only adding exceptions where needed. And I mean more than just the "Threat Protection" policy, i sat once through one of my customers Director of IT complaining about no Application Control working, and when we brought up the dashboard he had never even configured it. I have deployed UTMs, SG UTMs and now their XG line of solutions, and honestly the XG line needs some love, but again, properly configured, works a treat. I have taken over "unhappy Sophos customers' from other IT vendors and noticed that bad performance is due to the IT company improperly configuring firewall rules, IPS and ATP protections, being lazy and dumping all traffic into an insane SCAN IT ALL rule...yeah, no firewall handles that well. I rolled out their WiFi products in many large deployments, and initially they had issues with the AP series, we worked through those, the APX series was a massive improvement, and the ability to drop these where and manage them dude, seriously, worth it. They work great, but again, if you misunderstand WIFI you are likely to run into problems, (as you would with any solution, go ahead and try out a Cisco WLAN Controller, let me know if you do better!) Their latest and greatest stuff i havent had an opportunity to use, and i know their Linux offering is meager, but as i have stated above, Sophos stuff is rock-solid if you do it right, but you get lazy and compacent and it will wreck your day no doubt about it. I have tossed Webroot, ESET, McAfee, CS, S1 in the trash because they didnt do as well as Sophos does, so if you have a bad experience with it, double-check your configurations and deployment models.
🌐
Reddit
reddit.com › r/antivirus › best free antivirus with performance and privacy?
r/antivirus on Reddit: Best free antivirus with performance and privacy?
August 11, 2020 -

I know this surely has already been questioned here but what's the free antivirus with best performance and that cares about user's privacy stuff (not like McAfee and others that collects too much data)?

Top answer
1 of 5
6

This kind of question is always asked here, in a daily basis, people should try to check out for older posts and etc, because this question has been answered 999,999,999 times already and it's just obnoxious to enter reddit.com and the first thing I (and probably other people here too) see in r/antivirus is "Best free antivirus?" every. single. day.

2 of 5
2

Best free antivirus/antimalware available for almost every common/major platform?

I recommend Sophos. I've used it for myself and numerous clients on PC and Android (where it's known as Intercept lX), I've also used it on a few clients' MacOS installations and personally dabbled briefly with it myself on a few different Linux distros. The only platform I have no personal or client experience with Sophos is iOS.

On all platforms where I have experience using Sophos I've been very impressed and satisfied with the company's free security software offerings. I would describe myself as being a seasoned and knowledgeable vet on both Windows and Android; competent but slightly less seasoned on Linux and MacOS; and having minimal experience with iOS (although still usually more savvy than a typical user when it comes to solving more technical problems). Between myself and dozens of my generally non-technical clients, not a single piece of malware has managed to impact any of us beyond being detected/eliminated/reported by Sophos antivirus/antimalware. I've also found the company's documentation, support and community to be of good quality, as well.

I feel somewhat lucky to have discovered Sophos and their products, because for some reason they don't seem to register much in articles/reviews/tests of security software. I will note that on the few occasions where I have seen them included in such information their products always seem to be considered competent/decent, perhaps not rated top-of-the-charts, but certainly above average. So, no surprise that the company doesn't seem to advertise as much as any of the typically familiar industry names.

I first heard of Sophos shortly after I first acquired a smartphone. One of the initial things I did at that time was to research and test a decent size sample of the free antivirus/antimalware packages available for Android that had the best reputations over time. I also included a few other less familiar products that I'd come across in various ways that also seemed worth checking out. Sophos became a part of this latter group after I had read a very well written and detailed technical analysis of a particular botnet and how it worked from top to bottom, including its communicatios, means of spreading,, and the methods it used to maintain its stealth.

I'm a fearless and heavy user of the internet in general. I've got enough experience to know when I am browsing sites with great potential to serve up a malware threats,, not to mention I've always got a few fairly recently bookmarked sites that have been positively identified as serving up malicious material. I gave each product on my roster a few days of use on my phone, making sure that each saw at least a certain minimum number of sites total from my typical daily browsing, and that each saw all sites included in a single, small, pre-determined list I created from specifically chosen bookmarks I had marked as "known malicious."

Out of roughy a dozen total contenders, Sophos was the first (and one of the few) products that reported anything when each of my "known malicious" bookmarks were opened. I was rather shocked that most of these items went unmentioned by so many of the more popular and/or well-rated security software packages I tested.

This led me to give Sophos the first shot at becoming my primary Android security software of choice by proving itself worthy in regular usage over the long term. It's never given me a reason to try anything else, having been solid not only in protection via detection/removal, but also thanks to several other nice features it offers that together make sure your phone is safe in other ways, too. These include: a tool for easily checking and comparing of app permissions in detail, grouped in various ways; a component that checks your phone's local security settings (lock screen, PINs, encryption, etc.) and suggests possible improvements; a module that can check the safety of both new and known Wi-Fi networks (alerting you to weak encryption, configuration errors, etc.); options to filter web sites with particular types of content; etc.

It wasn't long before I decided to check out Sophos for Windows and other platforms. Sophos has served me well everywhere I've used it.

A few notes and tips if you decide to try Sophos:

You'll need to set up a fee account with Sophos, but they don't spam you. Read through their documentation/help before installation/setup and configuration - it's a little different than other antivirus software in that you need to be logged in to your account in a web browser for most configuration. One thing I really like is how this antivirus very rarely will interact with the user. It only asks for user guidance when it absolutelyust. It does notify when dangerous/malicious/unwanted software is detected and simply blocks/removes/etc as necessary before notifying the user. I support numerous computer users who are extremely non-technical and very click-careless, and Sophos has been a godsend for all of us.

Near the beginning of this post I stated that "II've also found the company's documentation, support and community to be of good quality, as well." I'd like to close with the following example...

On one occasion a client called me for help when his Sophos installation on Windows detected, blocked and reported activity it deemed to be very likely malicious, yet not specifically matching anything it definitely knew how to deal with. The Sophos software made it clear to my client that this was a situation where the best thing to do would be to immediately block/quarantine the dangerous activity/code and submit a sample to the Sophos lab teams for analysis. This was the only time that any of my clients received a notification from Sophos that they felt might be beyond their ability to handle comfortably/properly on their own. My client blocked/quarantined the activity/code in question and then called me for help tackling the situation.

I started by visiting the Sophos website to review their process for sample submission and problem resolution in such a case. Submitting the sample was a simple task for me, but probably something that my client would have been worried about having done correctly. As for problem resolution, the starting point was essentially opening a support ticket with Sophos alongside the sample submission. Easy enough, so I opened a support ticket via an online form (I believe I could have done this via telephone, as well, if it hadn't been on a weekend and outside of Sophos business hours). I hoped things would go quickly and as well as everything else I'd experienced with anything Sophos-related to that point, figuring I likely wouldn't get a response until Monday.

To my surprise, I received a response within a day, learning that the sample submitted had been analyzed and confirmed to be malicious. Apparently, it was a new variant on something Sophos was already familiar with recognizing/removing, but different enough to require new information to be created for the Sophos antivirus/antimalware software so that it would be able to safely recognize/remove this new variant. Even better, I was also informed that Sophos had already updated things and that my client should manually check and if necessary force an update of his Sophos installation, and then run a full scan, after which the malicious code/files should be reported to is as detected and cleaned. Sophos also asked us to send them a copy of our logs afterwards, regardless of the outcome, so that they could verify that this issue could be considered done and closed. Everything went perfectly, leaviing my client and I very happy, impressed, and satisfied.

🌐
EXPERTE.com
experte.com › antivirus › sophos antivirus review
Sophos Antivirus Review: Still Recommended? | EXPERTE.com
Sophos Antivirus Review: Still Recommended?
Making matters worse, Sophos Home ... isn't a good sign. At the end of the day, Sophos Home is a solid antivirus program that can be remotely controlled. Keep in mind that it offers far less than its competitors and at a similar price. ... Sophos Home scores some points with its generous free tier and its intuitive user interface, but it doesn't have the range of features we expect from a modern antivirus suite. ... Users seem to have very positive experiences with Sophos software, however, ...
Rating: 3.8 ​
🌐
Reddit
reddit.com › r/antivirus › has anyone tried sophos home (free)?
r/antivirus on Reddit: Has anyone tried Sophos Home (Free)?
March 26, 2015 - It seems like a good price for piece of mind. They aren't always accepting new clients. Right now it looks like they are selling but every once in a while they disable their subscription service. ... Create your account and connect with a world of communities. ... By continuing, you agree to our User Agreement and acknowledge that you understand the Privacy Policy. ... For all of your Antivirus needs.
🌐
Reddit
reddit.com › r/sysadmin › i'm getting sick of sophos.....
r/sysadmin on Reddit: I'm getting sick of Sophos.....
January 25, 2020 -

I was pitched this appliance and all the associated junk software that came with it as a "anti-virus Cloud network powered by machine learning" but I have seen literally nothing redeeming about any of their products so far.

  1. Their SSLVPN client is just OpenVPN re-badged with their icon. Literally.

  2. Their endpoint clients need the local computer to be restarted at least a half a dozen times per week.

  3. I have seen about 50% of my endpoint clients crap-the-bed for one reason or another and they usually require hacky workarounds, manual registry fixes, and way too much log surfing to fix.

  4. There's probably about a 25% chance that intalling/upgrading a client will fail for some arbitrary reason.

  5. They have no update release schedule. Whenever some product is ready for release it gets released by whoever, whenever, even if they've already made you restart half your infra once that day.

  6. They don't deal directly with customers. You have to have a "partner." If you want to stop doing business with a "partner" and pick a different one they have no real way of handling that other than some sales guy going on Google and looking up another one for you.

  7. The UI is terrible, unintuitive, and I find inconsistencies between the actual interface and the documented interface all the time.

  8. The endpoing clients are terrible. There is so little functionality I almost wonder if it does anything at all.

  9. They usually break something over here whenever they fix something over there.

  10. They have a hidden "feature" called the "Sophos Competitor Removal Tool" which silently removes software from your network.

  11. HOW MANY DIFFERENT F*****G LOG FILES YOU DO NEED TO THROW AROUND MY FILESYSTEMS?!?!?

  12. Their subscriptions barely protect anything unless you pay for all their upselling.

  13. They didn't stop a spear phishing ransomware attack in my organization. My own scripts stopped it instead.

  14. UTM, SEP, CID, CES, CEA, CRT, SAU, SAV, SAVi, SAVDi, SMCaaS..... Screw off you pretentious prick. You are not important enough to have that many acronyms. My cognitive load is high enough already.

  15. They literally use malicious exfiltration techniques (DNS tunnelling) during normal operation (try detecting TXT record exfiltration in your domain and Sophos will be the worst offender).

  16. About 75% of the remote operations I try to perform from Sophos Central simply don't work.

  17. This shit costs THOUSANDS of dollars!?!?!?!

Sorry for the long rant. I had to get that out there. I think once our contract is up I'm gonna throw this piece of junk on Craigslist and start over.

Top answer
1 of 5
44
Hah... Here's another one for ya... As soon as your "Subscriptions" expire, they disable pretty much *everything* in the appliance that makes it anything better than a linksys router you could buy in Staples. I mean I understand disabling extra security services that rely on their cloud like IPS, Content Filtering AV, etc.... But we had one today that expired, and it disabled even stuff that was only reliant on the local appliance... Like point to point VPN to another appliance, and the WAN failover configuration for Dual WAN.
2 of 5
37
I used to sell this garbage when I worked at an MSP. If a company isn't brave enough to sell you their shit directly, you should really question how good it is. Nothing Sophos "makes" is any good at all. They buy a bunch of failing security companies and rebadge them. If those companies weren't making any money before, why would you think they're good now? Also, the firewalls are garbage and do a lot of against-standard things to your netflow that are going to break things if you have the audacity to have someone else say, host your IP Phones. You missed one of the best things about Sophos! Their Access points run OpenWRT that can only be managed by either a firewall or by their cloud infra. They only patch when you reboot the firewall or "When they feel like it." Feel safe yet? If I ever make it down to SF again, I'm leaving a flaming bag of dogshit at their building there. When I'm arrested, I'm just going to tell them that I was returning their product.
🌐
Reddit
reddit.com › r/macos › sophos av any good?
r/MacOS on Reddit: Sophos AV Any Good?
October 15, 2024 -

I’ve been using Sophos for a few years now and it seems to work fine. But it’s up for renewal and I’m wondering how it stacks up against other AV products. Is there a better alternative ie. more effective, more features, etc.?

Top answer
1 of 5
5
So the question of needing AV on a Mac is a complex one -it fundamentally depends on what you're willing to risk, the importance of the data on your machine, and if you have to adhere to any certifications, standards, or policies (governmental, corporate, etc). Sometimes, even if you're sure you don't need it, your insurance policy or the ISO standard DGAF and you need it. In general, the Mac itself is relatively robust and you're most likely to fall to trojans and unwanted Chrome extensions or website notificaitons. Stuff you accidentally agree too on a website or malicious download-and-install. Stuff an AV isn't going to help much with. But Macs aren't invulnerable and ransomware and spyware does exist that can really fuck up a Mac. So while less common, such viruses do exist and can hurt you without AV. My most common AV alerts on Macs come from email attachments or other files that the Mac is immune to, but can be a "carrier" to - sharing those files with Windows systems or friends can infect them. So as part of a "good neighbor" policy, an AV system is not a bad idea. MacOS has the built-in stuff, but it doesn't really care about Windows-only viruses, while a third-party solution like Sophos does. For my Mac clients, I treat it on a case-by-case basis. In general - you're working in marketing, graphics, or other general work, it's optional. But if it's a law firm or doctor's office, it's mandatory. Again, based on the value and confidentiality of the data more than anything. For AV my usual recommendation is Sophos. Their company drives me nuts sometimes (requiring a reseller, their licensing methods, etc) but the actual product is very good. Malwarebytes is also pretty good, if a bit chatty/intrusive. Avoid Norton.
2 of 5
3
What version of MacOS, AV has always been almost unnecessary, buy in Ventura, Sonoma and Sequoia AV is internal to the OS and other products just bloat your Mac.
🌐
Reddit
reddit.com › r/computerhardware › sophos antivirus review in 2025: any thoughts?
r/ComputerHardware on Reddit: Sophos Antivirus Review in 2025: Any thoughts?
October 18, 2025 -

Had a weird experience with Sophos recently that made me rethink how reliable it actually is. We migrated a test VDI pool to SSVM for Sophos Central, which is supposed to scan virtual machines. When we tested it with the eicar file, it blocked it just fine but we never got an email alert.

I figured it was a setup issue and called support. The rep said, “Why would you want an email for something that’s already handled?” I was honestly stunned. I explained that notifications matter for auditing and tracking, especially in larger environments. But he kept defending it instead of giving a real fix.

When I asked about zero-day threats or hidden malware, his solution was to switch to a full client install instead of SSVM. That made me question the whole point of Sophos Central. If the main feature can’t alert properly, it feels more like a marketing thing than a security one.

It also turns out the system won’t notify you about uncategorized or malicious sites spreading viruses. Even if something sneaks in through a local file, the client just “handles it silently.” That lack of transparency doesn’t sit well with me.

Top answer
1 of 1
1
(Sophos Employee here): There is some Philosophy behind this approach: Basically Sophos Central threats Events in the Central console. An Event will be elevated to an "Alert" and inform the admin as soon as the System cannot handle it at is own: Like: Sophos Endpoint cannot clean up the threat. As Eicar, it gets removed and the Event is there. The important part is: Events are something an Admin will have to look into: But not based on Email Alerts, instead we offer a report, which you can dial into to "review" what the system did for you. There is a very useful report, you can even email to yourself: https://central.sophos.com/manage/logs_and_reports/protection/malware-report/create This one is basically full of all events happening in your system all times. This report will quickly show you - getting an Email alert for all those "events" is way to much to handle by the administration. Because most of those events are pretty standard and easy handled by the system itself. In this report, you see, if there was an Alert generated or not. But based on the explanation above, we do not do it, as long as the admin does not have an open task. The system is build for larger customers as well, and getting notifications for "everything" at all time will result quickly in "Email fatigue" which is a real issue nowadays. An addition thought: In the XDR part of Sophos Central, you also can look into the Cases, which we generated on top of Detections. This is another layer of investigations, which you can build. For Detections, you need to look into your datalake uploads: First check your Detection: https://central.sophos.com/manage/threat-analysis-center/detections Then check if there are 0 - Which could be an indicator, your Datalake is disable: https://central.sophos.com/manage/endpoint/policies-list/ Check the Data Collection and Investigation Policy (for server and clients).