If you are the sender, the tracking number is usually shown on the proof of deposit, shipping label, online postage confirmation, or receipt from a post office. If you are the recipient, the number is usually sent by the online store, marketplace, seller, or La Poste by email or SMS after dispatch.

If a delivery attempt was missed, the postal worker may leave an avis de passage, or delivery notice. This notice can include an 11-digit number that can also be used to track or manage the delivery.

There are several ways to track your La Poste package. You can use Ship24, the official La Poste tracking page, the La Poste mobile app, or the delivery notice number left after a missed delivery.

Track your La Poste package on Ship24

1. Enter your La Poste tracking number in the search field at the top of this page.
2. Click the search button or press Enter.

If you often track parcels in France or Europe, you can also use Ship24 to follow related carriers such as Chronopost, DPD, and other postal or parcel networks that may handle the shipment after a handover.

Track on the La Poste website or mobile app

1. Open La Poste’s official Track a parcel page or the La Poste mobile app.
2. Enter your shipment number, delivery notice number, or partner number when accepted.
3. Click on the track button.

The La Poste mobile app can also help you follow Colissimo, Chronopost, and tracked mail from your phone. On the app, you can scan or enter the tracking number and check the shipment status without typing the number manually.

Track with a delivery notice number

If a delivery attempt was missed, the postal worker may leave an _*_avis de passage_*_, or delivery notice. This notice can include an 11-digit number that can be used to track or manage the delivery. Use this number if you do not have the original parcel tracking number.

Ask the sender or La Poste for help

If you cannot find the tracking number, contact the sender first. The sender can confirm the carrier tracking number, shipping date, service used, and whether a partner carrier was assigned. If the delivery issue is already visible in tracking, you can contact La Poste with the tracking number or delivery notice number.

La Poste is France’s national postal operator. Parcel services are commonly branded as Colissimo for standard delivery and Chronopost for express. For pickup-to-pickup flows, Shop2Shop is widely used. International moves can involve GeoPost and DPDgroup partners. The shipping option you choose sets the speed, route, and price.