eBay
ebay.com › help › buying › returns-refunds › returning-item
Return an item for a refund | eBay
To request a return, select the item you want to send back from your recent purchases above, or use the button below. You can also start a return request from your Purchases in My eBay.
eBay
ebay.com › help › selling › managing-returns-refunds › handle-return-request-seller
How to handle a return request as a seller | eBay
Find the order in My eBay Sold and select View return details .
Videos
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eBay’s Return Policy is Changing - YouTube
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How to Return an item on eBay and get a REFUND (as a buyer) - YouTube
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Ebay Returns and Refunds- How to Manage Settings and ...
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eBay Encourages Sellers to TRAP Customers with This FREE RETURN ...
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My eBay Return Policy: Why I Changed it After 12,000 Sales - YouTube
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eBay Seller's Ultimate Guide to Handling Returns in 2025 - YouTube
eBay
pages.ebay.com › returns
eBay Returns
Most sellers on eBay offer returns, and whatever your reason, doing it is easy. ... In My eBay, find the item under Purchase history, then in More actions, choose Return this item.
eBay
ebay.com › help › selling › managing-returns-refunds › refunding-buyers
Refunding buyers | eBay
Find the order by going to Orders in Seller Hub - opens in new window or tab or My eBay - opens in new window or tab. Select Send Refund, or view the Cancellation, Return, or Item Not Received request.
eBay
ebay.com › help › returns-refunds
Returns and refunds | eBay
Manage returns, missing items, and refunds for sellers · Here’s everything you need to know if something goes wrong with an order or if a buyer changes their mind and doesn’t want the item anymore.
eBay
ebay.com › help › buying › returns-refunds › returns-missing-items-refunds-buyers
Returns, items not received, and refunds for buyers | eBay
In most cases, if your order doesn't arrive, or is faulty or damaged, you'll get your money back or a replacement. Most sellers accept returns if you've changed your mind – check the listing for details of their returns policy.
eBay
ebay.com › help › selling › managing-returns-refunds › manage-returns-missing-items-refunds-sellers
Manage returns, missing items, and refunds for sellers | eBay
Sellers can offer buyers full or partial refunds up to 90 days after the original transaction date. If there's an open cancellation request, return, eBay Money Back Guarantee claim, or an open dispute made outside of eBay against an order, then the Send refund option will not be available.
eBay
ebay.com › help › buying › returns-items-not-received-refunds-buyers › returning-item › return-shipping
Return shipping for buyers | eBay
Returns, items not received, and refunds for buyers · In most cases, if your order doesn't arrive, or is faulty or damaged, you'll get your money back or a replacement. Most sellers accept returns if you've changed your mind – check the listing for details of their returns policy.
eBay
ebay.com › help › buying › resolving-issues-sellers › check-status-return-missing-item-request
Check the status of your request | eBay
If you've requested a return or reported that you didn't receive your order, you can check the status at any time.
eBay
export.ebay.com › en › seller-performance › transactions › how-returns-work
How returns work
Follow its progress on My eBay or Seller Hub. ... Issue a refund, replacement, or exchange. eBay automates the returns and refunds processes to save sellers’ time and enable them to process returns faster. Automated returns also streamline returns experience for buyers.
eBay
ebay.com › help › buying › returns-items-not-received-refunds-buyers › returning-item › returning-items-bought-guest
Get help if you bought as a guest | eBay
Select View order details in the body of the email. Select the description of your item to go to its listing. Go to Returns to see the seller's return policy.
Wikihow
wikihow.com › finance and business › shopping › shopping online › ebay › how to return an item on ebay: 12 steps (with pictures) - wikihow
How to Return an Item on eBay: 12 Steps (with Pictures) - wikiHow
February 24, 2025 - To return an item on eBay, start by signing into your account and pulling up your order under “Purchase History” on the “My eBay” menu. When you locate the item, click on “More Actions” on the right side of the description and select ...
eBay
ebay.com › help › selling › managing-returns-refunds › ask-ebay-to-step-in
Ask eBay to step in and help for sellers | eBay
Find the order in My eBay Orders - opens in new window or tab and select View return details.
Reddit
reddit.com › r/ebay › how does ebay returns work if seller doesn't accept returns?
r/Ebay on Reddit: How does eBay returns work if seller doesn't accept returns?
May 13, 2025 -
I bought an item that has sold out everywhere, they are bling box dolls like the labubu but a different brand called Maymei. Seller took about a week and a half to respond and I was going to cancel once they hit their 10 business day max. Now I finally got the item which now I'm not surprised why it went through so quickly, I saw the size of the package on the delivery pictures and knew I did not get what I purchased, it's a pack of sports cards. 230$ and I just got sports cards.
Now I did a return request with pictures of the package, bag and even a delivery picture to show it's the same poly mailer and info on it. If the seller doesn't accept returns and they don't answer, what happens next?
Top answer 1 of 9
15
The sellers "does not accept returns" policy only applies to buyers remorse. It doesn't mean squat when it comes to getting something that wasnt as it was described. As long as you file a return case specifically with the reason "item not as described", then you'll get your money back one way or another. The seller has 4 days to respond to the case either by selecting "issue return label" or "refund". If they do neither and just don't respond then after 4 days you can go back to the case and there should be an option to "ask ebay to step in". Once ebay has to step in, in these cases they'll generally just refund you (out of the sellers money) and tell you to keep the item since the seller refused to issue a return label. Seller will also then get a defect on their account for an unresolved "item not as described" case which will increase their seller fees.
2 of 9
8
No returns just means you can’t return for “changed my mind” or the like. If it’s wrong item or broke you can return
eBay
ebay.com › help › returns-refunds › returning-item-purchased
Returning items | eBay
Return an item for a refund4 min articleCheck the status of your request2 min articleAsk eBay to step in and help for buyers1 min articleAppeal the outcome of a case as a buyer2 min articleReturn shipping for buyers2 min articleGet help if you bought as a guest3 min article
CouponFollow
couponfollow.com › home › research › everything you need to know about ebay's return policy
Complete Guide to eBay’s Return Policy | CouponFollow
Here are the steps to follow in ... ... In “My eBay,” you can find the item that you want to return under “Purchase history.” From there, you can head over to “More actions” and choose the “Return this item” option...
eBay
ebay.com › sellercenter › protections › returns
Returns | Seller Center
Managing returns on eBay is easy. When your buyer opens a return, we’ll first notify you through Messages and in My eBay. We then make it easy for you to provide a return label or offer an alternative resolution, such as a partial refund.
eBay
ebay.com › help › selling › managing-returns-refunds › handling-return-requests › setting-rules-return-requests
Setting up your return policy | eBay
To save time when managing return requests, you can set up rules to automatically accept returns or send immediate refunds.
EBay
developer.ebay.com › api-docs › user-guides › static › post-order-user-guide › post-order-returns.html
Handling returns | eBay Developers Program
Although most buyers initiate return requests through My eBay, you can implement buyer-facing calls that allows buyers to (1) verify their item is eligible for a return and (2) initiate the return: A buyer can check an item's return eligibility with a call to POST /return/check_eligibility. In this call, the buyer identifies the order line item with the itemId and transactionId fields, sets the checkTypes enumeration value to RETURN_CREATION, and states a return reason.
Driven Products
drivenproducts.com › return your order from ebay.com
Return Your Order from eBay.com – DrivenProducts.com
You can check on the status of your return request at eBay.com > Help > Your recent orders.