So it seems, Synapse 2 just cannot open in Windows 11. I've tried everything, reinstalling, changing DPI & compatibility settings. I can't get it to open the window and even login. It shows up in the task bar overflow and refuses to open. It's the only app i'm having trouble with so far, in Windows 11

To reiterate: I'm using Razer Synapse 2 for my legacy devices, Razer Anansi Keyboard and Naga 2014 mouse. After upgrading to Windows 11, I can't even get Synapse 2's window to open up and login. I've tried reinstalling and many compatibility modes. Am I shit out of luck?

UPDATE:

was about to reply to some of you with angry comments for spreading misinfo because i contacted Razer and they assured me they're not updating legacy software for Windows 11.

Then i tried it again, and again, and finally, i figured it out. This definitely didn't work on the early versions of Windows 11 but it appears to have changed. I reinstalled Synapse 2 legacy as someone in the comments did, but that wasn't enough. I'm on the latest version of W11.

I tinkered around and changed the High DPI scaling override-
located in the Compatibility Tab of RzSynapse.exe Properties.
Make sure the Override Box is checked,
click the dropdown menu and switch to "Application."
Mine was initially set to System Enhanced.

Yours may have worked without a flaw because it was already set to Application for DPI Override.

This was my initial theory to get it working again when first installing Windows 11 but no change of DPI worked then nor any compatibility setting. Things have finally changed!

Hope this helps anyone else struggling

I dont know what happened but within the last week razer synapse 2 wont open the app loads and logs me in then minimizes to the tray but when I try and click on it nothing happens. I’ve tried everything uninstalling and reinstalling and trying to change all kinds of settings and nothing works. I know rs2 still works because on my other pc on win10 it opens fine. Anyone else having problems?

TL;DR: If you're unable to reinstall Razer Synapse after an uninstall, try using Chocolatey package manager. It successfully installed Synapse when the standard installer and other methods failed.

Hey r/razer community,

I recently faced a challenging issue where, after uninstalling Razer Synapse, I was unable to reinstall it using the standard installer. The process would start but then abruptly close without any error message or indication of what went wrong. I tried several troubleshooting steps, including cleaning leftover files and registry entries, running the installer as an administrator, and performing a clean boot, but none of these resolved the issue.

Here's what I did to finally get Razer Synapse reinstalled on my Windows machine:

1. Manual Cleanup: I started by manually removing all Razer-related files and folders from my system, including:

   • C:\ProgramData\Razer

   • C:\Program Files (x86)\Razer

   • C:\Users\[YourUserName]\AppData\Local\Razer

   • C:\Users\[YourUserName]\AppData\Roaming\Razer

2. Registry Cleanup: After backing up my registry, I removed entries related to Razer from the following paths (please be very careful with registry edits and ensure you have a full backup before making any changes):

   • Computer\HKEY_CURRENT_USER\Software\Razer

   • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Razer

   • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

   • Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

3. Using Chocolatey: When all else failed, I turned to the Chocolatey package manager. Installing Synapse through Chocolatey did the trick when the standard installer didn't work. The command I used was:

   • choco install razer-synapse-3 1.16.0.543 -y

Surprisingly, even though Chocolatey reported that only 1 of 2 packages was installed successfully, Razer Synapse appeared in my list of installed applications. I was then able to open it and update it via Razer Central.

Additional Info:

• Even if you're installing Synapse for the first time and running into issues, Chocolatey might help.

• You might want to try installing via Chocolatey right off the bat, skipping the file and Registry deletion steps, as it seems to handle installation issues more gracefully.

Just an FYI for anyone who might be having similar issues - hopefully, it saves you some time and headaches!

Cheers!

I formatted my computer and wanted to reinstall Synapse 2.0. However, when I try to download it from the official site (https://www.razer.com/synapse-2), it downloads the installer for Synapse 4.0.

According to Razer, they still support Synapse 2.0, meaning it's not been discontinued. (https://mysupport.razer.com/app/answers/detail/a_id/1358/~/will-razer-stop-supporting-razer-synapse-2.0)

Does anyone still have a legitimate installer for Synapse 2.0?

But when I try to install Synapse 2.0, it prompts and forces me to use Synapse 4.0...
Any idea on how to install Synapse 2.0 ?

Hiya,

first off: yes, I did contact Razer Support and it was infuirating and not helpful. They just said Synapse 2.0 & Win11 don't go together - despite the fact it's been working for years. Until a couple of weeks ago.

The issue is, I can open Synapse 2.0 and if I want search for updates, but I can no longer access the settings for my keyboard (Deathstalker). None of the function keys work anymore, no chroma fancyness, nothing. Opening Synapse as admin or compability mode don't work either.

Does anyone have the same problem and found a workaround? If it's broken forever, I'll live with it but I just wanted to check if there's a slither of hope xD

Thanks in advance!

What would i use instead of synapse 2 for my left handed razer mouse and my black widow full keyboard? I had issues setting up both of these when i origianlly got them but eventually i worked out the bugs, had them or a version of them for years.

Afaik the mouse isnt supported by ANYTHIGN OTHER than synapse 2. Am a wrong? i believe i tried to use synapse 3 and it didnt recognize my mouse and sometimes my keyboard. Both are at least a year or 2 old. (replaced my mosue with a multi button mouse of the same ilk and my keyboards have always been black widow edition green switches.)

The colors mostly work but lately havent been always cooperating. right now by keyboard and mouse are cycling colors rather than staying red like my pc does.

Any help or ideas appreciated. Been a loyal supporter of razer since i found out they have one of the only good left handed mice on the market, if not the only one ive ever found and i like their clicky keyboard switches.

thanks for ideas or info.

Well this is depressing news, I have used my Orbweaver for over a decade now, I'm happy and comfortable with it.

But now that they have decided to discontinue SYnapse 2, it has become a paperweight.

I would still be able to usue it if the team at Razer who programmed it didn't decide to make Buttons 11 and 16 Capslock and Shift, instead of the more sane solution to make it Shift and CTRL by default. That was what my entire profile was, but now it's inaccessible. Synapse 3 doesn't support Orbweaver, so I can't port my profile to that, and Synapse 4, it is the same problem.

Shame.

use

Spent all yesterday figuring this out, the razer synapse 2 install on the website does not work, instead you should download razer surround here: https://support.razer.com/software/surround/

1. Uninstall Razer Synapse 2.0 and any residuals in the ProgramData folder

2. Install Razer Surround (it comes packaged with Razer Synapse 2.0)

3. Launch Razer Surround and let it do whatever updates it wants to

4. Uninstall Razer Surround, but not Razer Synapse 2

5. You should now have a good install of Razer Synapse 2

Technical:The problem is that there is a file in the standard razer synapse 2 install that seems to be grossly out of date. The RazerConfigNative.dll in the normal install has a created date of 2015 and is not digitally signed by Razer. If you grab the Razer Surround install instead, it correctly uses a RazerConfigNative.dll signed by Razer in November 2019. If you use the normal install and try to check the log files in the ProgramData folder, you'll see that it is failing a "IsSignedByRazer" check on the dll and crashing.

Symptom: after install Razer Synapse 2.0 I could log in, but it would never actually open.

I just received the news...I knew this day would eventually come...Synapse 2...end of support to the best Synapse Razer ever had 💯 My Kraken 7.1 V2's from 2016 are still my daily headset. 🙏

Where is the default install location for razer synapse? It keeps automaticly starting on pc startup(is disabled everywhere) and when using the uninstaller it would just say it is uninstalled but won't go, so if they won't let me I'll uninstall it myself ig.

http://rzr.to/synapse-pc-download does not work -- 502 bad gateway.

Hey, I'm about a week or so away from getting a new pc, I've been using my trusty Razer Anansi for like 12~ ish years. Still kicking and working flawlessly.

I've read plenty of posts and comments saying that Synapse 2 is not properly supported on Windows 11 anymore. But most of those were from years back.

Is anyone still using this keyboard? On Windows 11 especially. Has anything changed? Does Synapse 2.0 work now on Windows 11, or is there some sort of a workaround?

I noticed a week ago that when I turned on my my computer, it prompted me to update Synapse, but it never actually updated it. I got a new razer keyboard and it woke up me to try to fix the problem.
It was completely broken and would not uninstall in the usual 'Uninstall/Remove Programs' so I manually uninstalled from the folders and have deleted every Razer folder in my program files including hidden folders.

I have watched quite a few videos for a solution and these are common ones I have tried:
Download and installed the newest version from the razer website, and getting the .exe from a different computer with no success. At most when I use the installer I get a new folder in my programfilesx86 with only two razer wizard installers which also do nothing.
I have tried removing all protection/firewalls and uninstalled the in use razer drivers in the 'device manager'.
My dotnet is up to date as well.

Would really appreciate a real fix!