So our old stackable unit finally gave out last week so we've decided to go with a side by side set this time and everyone keeps telling us LG is the way to go for reliability.

I've looked at the official site so far and nd the prices are kind of both confusing and overwhelming. I'm trying to find a good deal on a matching set, maybe one of those models with the steam function? Our budget is around $2,000 for the pair, but I'm flexible if something is really worth it.

Just curious, where did you guys buy your LG laundry set? Did you get a better price at a local appliance store, a big chain like Best Buy, or ordering directly online at their site? I'm also seeing some "open box" options, is that too risky for washers and dryers?

And for those of you who have had your LG set for a while, how's it holding up? Is the steam feature actually useful or is it something you never use? And are the pedestals with the extra storage drawer worth the extra cost?