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If you use one of the 20% off codes it would be a much better price. I can send you one if you don't know how to get one. More on reddit.com

Their customer service is certainly the worst amongst premium brands, and arguably some of the worst in all retail. Just FYI, all of the US customer service is directed to South Africa. I've found that all of the staff on the call center prefer to make tons of promises they don't intend to keep, and this feels intentional to me. Someone told me they just fulfill their own warranty by ordering through a larger retailer and returning the defect, since Zwilling clearly doesn't act in good faith, especially in regards to their warranty. I really try to avoid purchasing from Zwilling, which also includes Sur La Table and Food52. They just can't seem to fulfill an order correctly. 5 out of 9 items in my recent order were canceled. I have two warranty items that I've been fighting with them for 3 years and still haven't received items to replace them. Most recently, after dragging me along for 3 years promising me replacements that never came, they issued me gift cards that I could use for anything on their website only. The problem with their website is they are so incredibly unethical that they constantly sell items which they have no intention of shipping. So, I don't consider my warranty issue at all resolved, because I still don't have items to replace the ones that were defective. Zwilling has stood as a significant barrier, and I think they probably need to be subjected to some kind of a class action lawsuit in order to treat their customers the way they claim. More on reddit.com

I actually have the LC braiser in Artichaut and the staub braiser in sage. You’ll be happy to know that I prefer my staub braiser and use it more frequently! Staub is easier to clean (I don’t have to whiten my light enamel periodically with a baking soda poultice), the dark interior gives a better sear, the glass lid let’s me see what I’m cooking without steaming, etc. My disclaimer though is that I don’t use the oven often, which is where the cast iron lid on the LC braiser would outperform staub. They are the same size to the point that I can swap lids on them. IMO, LC’s braiser is not worth the extra money here. I would pay the extra if I was comparing dutch ovens though because I prefer the lighter interior when cooking things like stews. All around though the braiser is the best everyday pan. We use it for EVERYTHING! You can’t go wrong with either More on reddit.com