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Steam
store.steampowered.com › steam_refunds
Steam Refunds
Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred.
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Steam
help.steampowered.com › en
Steam Support
Log in to your Steam account to get help with your Steam games, contact Steam Support, request refunds, and more. Help is also available if you can't log in, need to reset your password, or recover a hijacked account.
People also ask

How much would I take if I chose steam wallet option?
You'd get a full refund, just like you would if you had the money go back to your bank account. The only difference is that it's going to your Steam Wallet instead.
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wikihow.com
wikihow.com › hobbies and crafts › games › video games › steam games › how to refund a game on steam & get your money back
How to Refund a Game on Steam & Get Your Money Back
So if I were to buy a game but not download it, will it be able to be refunded after the 14-day period?
It's possible! It's best to ask for a refund before the 14-day period is up, but Steam Support handles refunds on a case-by-case basis. If you explain the reason behind your request for a refund, they may still give it to you.
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wikihow.com
wikihow.com › hobbies and crafts › games › video games › steam games › how to refund a game on steam & get your money back
How to Refund a Game on Steam & Get Your Money Back
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Steam Support
help.steampowered.com › en › faqs › view › 784C-923B-A4A1-C825
Steam Support :: How To Request A Refund
Home Discussions Workshop Market Broadcasts About Support · Change language Get the Steam Mobile App · View desktop website · © Valve Corporation. All rights reserved. All trademarks are property of their respective owners in the US and other countries. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement | Refunds ·
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Steam Support
help.steampowered.com › en › faqs › view › 5FDE-BA65-ACCE-A411
Steam Support :: Common Refund Questions
VAT included in all prices where applicable. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement
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Steam Support
help.steampowered.com › en › faqs › view › 58A1-CCAF-6D1D-2066
Steam Support :: Pre-Order Refunds
VAT included in all prices where applicable. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement
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Wikihow
wikihow.com › hobbies and crafts › games › video games › steam games › how to refund a game on steam & get your money back
How to Refund a Game on Steam & Get Your Money Back
August 10, 2017 - It may also take up to 10 days to receive the refund money in your account.[1] X Research source ... Log into the Steam app and go to "Steam Support.” Pull up the Steam app on your computer or device and log into your Steam account.
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Steam Community
steamcommunity.com › discussions › forum › 1 › 618463738381186868
How to submit a Steam refund :: Help and Tips
I know it's a Long shot but I would like to request a refund for these two games. According to "Steam Refunds" "if the request is made within fourteen days of purchase, and the title has been played for less than two hours."
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Expert Game Reviews
expertgamereviews.com › home › guides › how to get a steam refund: complete guide to getting your money back
How to Get a Steam Refund: Complete Guide to Getting Your Money Back – Expert Game Reviews
Submit Request: Choose your preferred refund method (Steam Wallet or original payment method) and click “Submit Request“. Open Steam Client: Launch the Steam application on your computer and ensure you’re logged in. Access Help Menu: Click on the “Help” tab in the top menu bar. Steam Support: Select “Steam Support” from the dropdown menu.
Find elsewhere
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Reddit
reddit.com › r/txchainsawgame › steam players, here's how to ask for a refund
r/TXChainSawGame on Reddit: Steam players, Here's how to ask for a refund
September 5, 2023 -

Open Steam. Click Help. Click Steam Support. Click it's not what I expected. Click request a refund.

Explain that the game was launched with the advertisement of cross-platform and that they have taken cross-platform away not even a month after it launched.

If they fix all of their issues a month from now and turn cross-platform back on then repurchase the game or don't.

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IONOS
ionos.ca › digital guide › online marketing › social media › steam refund
Steam: How to get a refund on the video game platform - IONOS CA
January 13, 2023 - Access Steam Support via the “Help” button. Select “Games, Software, etc.”. Find the game you want to return and select “I’d like to request a refund”.
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Reddit
reddit.com › r/steam › steam’s refund policy is honestly impressive
r/Steam on Reddit: Steam’s Refund Policy Is Honestly Impressive
December 22, 2024 -

I just had a refreshing experience with Steam that I wanted to share.

I bought two games yesterday, played one for ~ 2 hours and the other for 20 minutes, but neither was for me. I requested refunds for both, and to my surprise, they were approved quickly, with the funds set to return to my account within 24 hours.

In an age where so many companies prioritize profits over their customers, this felt fair and user-focused. It’s nice to see a platform that genuinely seems to care about its community and not just profits

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Steam Community
steamcommunity.com › discussions › forum › 1 › 3791506516117575500
Does the Steam Support even read my refund requests? :: Help and Tips
Then " i have a question about this purchase". That lets you write a manual ticket to Support. This only works with games you directly bought on the Steam Store. ... Make normal refund request if WITHIN refund policy.
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YouTube
youtube.com › watch
How To Refund A Game On Steam - Full Guide - YouTube
Learn how to refund a game on steam in this video. For more videos like this then please leave a like.GuideRealm is the home of technology-based how-to's, gu...
Published   February 9, 2025
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Steam Support
help.steampowered.com › en › faqs › view › 783F-5E0F-9834-22D2
Steam Support :: Payment Disputes and Chargebacks
Home Discussions Workshop Market Broadcasts About Support · Change language Get the Steam Mobile App · View desktop website · © Valve Corporation. All rights reserved. All trademarks are property of their respective owners in the US and other countries. Privacy Policy | Legal | Accessibility | Steam Subscriber Agreement | Refunds ·
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Steam Community
steamcommunity.com › discussions › forum › 1 › 3203745634154240715
Steam support instantly closing my tickets. Trying to get a refund for a game i bought during the sale, only 12 min played. I’ve never had a response to any of my tickets, but they appear as closed. :: Help and Tips
If you think that you deserve an exception, there is a different way to ask a question about the purchase of what you want to refund. EDIT....... Another possibility of tickets being automatically closed is a compromised account. In that case it would not be Support closing your tickets......it would be the one who has access to your account to do that. Last edited by The Giving One; Dec 11, 2021 @ 10:45pm ... All right, so, I'm bringing this up because someone else had the same issue the other day. https://steamcommunity.com/dev/apikey Go there.
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Lifewire
lifewire.com › get-refund-on-steam-4161255
Get a Refund on the Steam Games You Don't Love
May 23, 2024 - Click Support > Purchases > View complete purchasing history > I would like a refund > Submit request. Requests made within 14 days of purchase with less than two hours of play logged are generally eligible.
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Steam Community
steamcommunity.com › discussions › forum › 1 › 1874001136341894135
Is there a way to speak to a human about refunds? :: Help and Tips
The refund system is not meant to be used to demo the game and that falls on your end and they have to have set rules for everyone. ... So you buy two games.... you get given two games.... now you're angry you didn't like said games. This isn't "Steam(Valve) robbing you of $60" as you put it.
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Medium
medium.com › @best-software › whats-the-process-to-get-a-refund-for-a-game-on-steam-627c2a3a4546
What’s the process to get a refund for a game on Steam? | by Best Software for Mac, Windows & iOS Apps | Medium
June 14, 2024 - Choose Refund: On the support page, you’ll see an option that says “I would like a refund”. Click on it. Pick a Reason: You’ll be asked why you want a refund. Choose the option that best describes why you want your money back. Submit Your Request: Follow the on-screen instructions to submit your refund request. You’ll get a confirmation email once it’s done. Steam has some pretty specific guidelines for what qualifies for a refund.
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PCWorld
pcworld.com › home › how-to › gaming how-to
How to refund a game on Steam | PCWorld
April 30, 2025 - You can have the money refunded to your Steam Wallet or card you used to purchase the game. ... Finally, select a reason why you want a refund from the next drop-down menu and then click “Submit Request.” The request will then be sent to and processed by Valve’s support team.