๐ŸŒ
T-Mobile
t-mobile.com โ€บ support โ€บ devices โ€บ file-a-device-protection-claim
File a device protection claim | T-Mobile Support
Claims must be reported within 90 days of the incident unless state law requires additional time. Learn who can file a claim and the steps to take.
๐ŸŒ
T-Mobile Premium Handset Protection
mytmoclaim.com โ€บ messaging โ€บ claim-help
Claim Help | T-Mobile | Assurant
Need help with your T-Mobile claim? You can get all the information you need to help with the claims process here.
Discussions

How long do Assurant claims take to be approved?
You may want to reach out to them again and check the status. Sounds like they need more info. Claims are usually approved and shipped within 24 hours if it's a business day (meaning Mon-Fri). More on reddit.com
๐ŸŒ r/tmobile
12
4
November 3, 2021
Is there a limit on claims per year through T-mobile's phone protection plan?
First, was your device purchased at T-Mobile and second, is there actual damage to your device or did the screen malfunction? More on reddit.com
๐ŸŒ r/tmobile
17
4
July 29, 2024
do NOT get insurance through TMobile **WARNING**
Not related to your particular problem, but that part about Assurant reps hanging up on T-Mobile reps is 100% accurate ๐Ÿคฆ๐Ÿปโ€โ™‚๏ธ More on reddit.com
๐ŸŒ r/tmobile
23
5
June 27, 2023
How do you submit a damaged phone claim without access to your texts?
No offense but to some people reading this, they may come to the conclusion that your not the original account owner and trying to commit some type of fraud. You donโ€™t know your own pin, you donโ€™t have access to your phone etc all this is suspicious. Go into a T-Mobile store show them your Identification and reset your pin. I know things happen unexpectedly or you forget your pin but fraud happens a lot. When I read this post it was a lot of red flags. More on reddit.com
๐ŸŒ r/tmobile
11
0
May 15, 2023
๐ŸŒ
T-Mobile Premium Handset Protection
mytmoclaim.com
T-Mobile Premium Handset Protection | Assurant
T-Mobile Premium Handset Protection, provided by Assurant, protects your device in the event of loss, theft, accidental damage (including water damage), and malfunction due to mechanical or electrical failure.
๐ŸŒ
T-Mobile
tmopdp.co โ€บ general โ€บ faqs
FAQs | T-Mobile | Assurant
You have questions? We have answers! Take a look at these frequently asked questions (FAQs) from T-Mobile customers.
๐ŸŒ
Assurant
fastclaim.com โ€บ metro
File or Track My Claim | Metro by T-Mobile | Assurant
File a claim for your Metro by T-Mobile Protection Plan is provided by Assurant.
๐ŸŒ
Mywirelessclaim
mywirelessclaim.com
My Wireless Claims
Mobile device claims center ยท Don't know your provider
๐ŸŒ
T-Mobile
t-mobile.com โ€บ t-mobile community โ€บ postpaid โ€บ accounts & services
Assurant phone claim.. | T-Mobile Community
April 8, 2024 - I put in a claim 1 week ago today for a replacement phone from Assurant, paying my deductible instantly via Debit Card.
Find elsewhere
๐ŸŒ
Assurant
assurant.com โ€บ claims-and-support โ€บ mobile-device-insurance
Assurant Phone Insurance | File an Assurant Phone Claim
Assurant phone insurance questions? Access the right online portal to file a claim, check claim status, or view information about your mobile protection plan.
๐ŸŒ
Myphpinfo
myphpinfo.com โ€บ deductible
My Deductible | T-Mobile | Assurant
T-Mobile Premium Handset Protection, provided by Assurant. Look up your device deductible by manufacturer and model.
๐ŸŒ
Thesignal
thesignal.com
File or Track My Claim | Assurant
File a phone claim with Assurant. We offer one of the most comprehensive suites of mobile device protection services available today.
๐ŸŒ
Mytmoclaimpr
mytmoclaimpr.com โ€บ messaging โ€บ claim-help
Claim Help - T-Mobile
Your session will end in ยท You will be redirected back to the home screen if you do not click continue
๐ŸŒ
T-Mobile
t-mobile.com โ€บ support โ€บ devices โ€บ protectionandlt360andgt-and-device-protection
Protection 360ยฎ and device protection | T-Mobile Support
For complete plan details, including benefits, exclusions, deductibles, limits, and disclosures, visit: https://mytmoclaim.com/deductible.aspx ยท Log in to T-Life and choose the Manage tab.
๐ŸŒ
T-Mobile
t-mobilesettlement.com
T-Mobile Data Breach Settlement
As of May 30, 2025, all court proceedings are complete, and the distribution of settlement payments has been completed. If you filed a claim and did not receive a payment, please reach out to the Settlement Administrator by calling 1-833-512-2314.
๐ŸŒ
Reddit
reddit.com โ€บ r/tmobile โ€บ how long do assurant claims take to be approved?
r/tmobile on Reddit: How long do Assurant claims take to be approved?
November 3, 2021 -

I broke my phone on accident at work last week Wednesday. I immediately went home, passed by my nearby T-Mobile store, and the dude told me to apply online through Assurant since my line has insurance coverage on it.

I went online and have a claim number and everything, it's been almost a week and it's still yet to be approved. Is this normal? I've seen other threads where it took 24 hours to process, I've seen some where it took a whole week. Is there anything else on my end that I need to do?

When I called the main number and they asked if I'm the primary account holder, which I'm not, the call ended. Does that mean I have to bring my parents into this and have them call Assurant? I'm just upset at the whole situation and would like a potential concrete answer.

๐ŸŒ
T-Mobile
switch2t-mobile.com
Redeem T-Mobile Rebates & Promotions | T-Mobile
Submit your T-Mobile rebates and promotions online in our Redemption Center using your T-Mobile account.
๐ŸŒ
Metro by T-Mobile
metrobyt-mobile.com โ€บ benefits โ€บ protection โ€บ faq
Premium Handset Protection FAQs | Metro by T-Mobile
contact us by phone, by email, ... ยท Home page and following these three simple steps: Enter your mobile number or serial number in the "File, Continue or Track My Claim" section on the right-hand side of the page....
๐ŸŒ
T-Mobile
t-mobile.com โ€บ benefits โ€บ phone-protection-plans
Cell Phone Insurance & Protection Plan: P360 | T-Mobile
Once a claim is approved, your replacement device will be shipped overnight, at no charge when available, for delivery within one to two business days. Claim approvals may take up to several days depending on the type of claim and timely receipt of all needed documentation.
๐ŸŒ
Asurion
asurion.com โ€บ phone-insurance โ€บ file-track-cancel-claim
How to File, Track or Cancel a Phone Claim | Asurion
As a matter of fact, Asurion sends an astounding 96% of replacement devices the very next day.* Once youโ€™ve started a claim, you can Check Your Claim Status Online, 24 hours a dayโ€”because itโ€™s nice to know that the wheels are turning and ...