🌐
T-Mobile Prepaid
prepaid.t-mobile.com › contact-us
T-Mobile Prepaid
All international service charges for calls to pay-per-minute countries will be deducted from your available account balance. You will need to have funds in your account in order to complete pay-per-minute calls. ... T-Mobile prepaid customers with a capable device on voice plans are eligible ...
🌐
T-Mobile
t-mobile.com › contact-us
Contact Us | T-Mobile
Have a question about your phone or plan? Contact us 24 hours a day 7 days a week for the best customer service!
Discussions

New Prepaid Customer & Issues Registering on T-Mobile Website
Welcome to Rebellion! More on reddit.com
🌐 r/tmobile
6
4
June 9, 2018
T-Mobile Prepaid Help
Go on X (Twitter) and message @Tmobilehelp or Go on Facebook and message @tmobile They should be able to help you out. Please update the post with the results More on reddit.com
🌐 r/tmobile
1
3
December 17, 2024
Why does prepaid customer service sucks so bad as opposed to postpaid?
You get what you pay for? More on reddit.com
🌐 r/tmobile
10
7
October 3, 2018
Ex-T-Mobile Rep's Advice: When Not to Call Customer Service
Yea that happened yesterday, a customer came in and ended up having to call care. They then walked up to us and said.."ummm its a 30 min wait" So my co-worker goes..."yes its saturday afternoon..everyone is home and probably calling in about something". The funny thing is I would imagine 80-90% of calls to t-mobile care have nothing to do with t-mobile, just like how people come into the stores with issues that have nothing to do with us. More on reddit.com
🌐 r/tmobile
46
94
August 26, 2024
🌐
T-Mobile
t-mobile.com › support › plans-features › prepaid-plans
Prepaid plans & services | T-Mobile Support
To quickly check your remaining account balance, time frame, and other information, see a list of self-service short codes for your prepaid account. This document is a historical reference for customers who are still on the Simply Prepaid 10GB: 4 lines for $100 plan.
🌐
T-Mobile
t-mobile.com › support › account › refill-your-prepaid-account
Refill your prepaid account | T-Mobile Support
Pay using the IVR: Dial ​*ADD from your T-Mobile device or call 1-877-720-5195. Support of a Care expert will result in a $5 payment support charge. Renewal amount: The minimum amount required to have in your account or set up for auto refill ...
🌐
T-Mobile
t-mobile.com › support › account › prepaid-self-service-options
Self-service options: Prepaid | T-Mobile Support
Learn about T-Mobile Prepaid self-service options to make payments, get usage balances, and more.
🌐
T-Mobile
t-mobile.com › support › account › prepaid-suspend-cancel
Prepaid account suspend & cancellations | T-Mobile Support
If you do not suspend the line the device IMEI will not be blocked as your device and service can still be used. ... Read and accept the terms and conditions and select Submit. To cancel a line on your account, contact us. Most Prepaid accounts will cancel automatically after 120 days in Not Paid status when:
🌐
T-Mobile
t-mobile.com › support › plans-features › sign-up-for-t-mobile-connect-prepaid-service
Sign up for Connect by T-Mobile Prepaid service | T-Mobile Support
In the Check IMEI section, check ... T-Mobile service or select Skip. In the SIM card activation section, choose I need to buy a T-Mobile SIM card. Select Continue. Your current SIM card will not work with Connect by T-Mobile Prepaid. Choose I have a T-Mobile SIM card if you have a T-Mobile branded SIM card that has never been used before. Select New Customer when asked ...
🌐
Clark Howard
clark.com › home › t-mobile prepaid: 6 things to know before you sign up
T-Mobile Prepaid: 6 Things To Know Before You Sign Up
April 17, 2023 - You can reach a customer representative for T-Mobile Prepaid online, over the phone or in person at a T-Mobile store. To reach customer service over the phone, call 1-877-464-8646.
🌐
T-Mobile
t-mobile.com › support › plans-features › prepaid-service-changes
Prepaid self-service changes | T-Mobile Support
A new prepaid SIM card. If you're using an iPhone, the SIM card is already in your phone. A credit check is not required, and no deposit is needed to activate service.
Find elsewhere
🌐
Reddit
reddit.com › r/tmobile › new prepaid customer & issues registering on t-mobile website
r/tmobile on Reddit: New Prepaid Customer & Issues Registering on T-Mobile Website
June 9, 2018 -

Just recently switched to the $50 unlimited promo prepaid T-Mobile plan ported my number in. Tried to create account on T-Mobile iOS app, got error of “null” user. Tried to login on laptop I got a message that I needed to change my email because I had “skipped pin code verification”. I never was asked for or received any pin and I never received anything via text or email.

I was also getting this error sometimes: “You are not authorized to access this account. If you are the account owner, please dial 611 from your T-Mobile phone or 1-877-778-2106 from a non T-Mobile phone.“

Lady on the phone told me not to register through the app and to delete it, that it wouldn’t work right there’s a bug and/or issue with prepaid users to register on a laptop. They reset my account after 48hrs and I was ready to register again. I re-registered and am still getting the “You are not authorized” error again.

They are supposedly now wiping my email login again in 24-48hrs so I can try to register again. Any tips?

Also Wi-Fi calling won't turn on in any way shape or form for some reason as well (iPhone X).

🌐
T-Mobile Prepaid
prepaid.t-mobile.com › connect › bring-your-own-phone › imei-check
IMEI Check: Check Your Phone's Compatibility | Connect by T-Mobile
T-Mobile. For the best experience, consider shopping for a new device or Contact Customer Care at 1-800-TMOBILE.
🌐
T-Mobile Prepaid
prepaid.t-mobile.com › bring-your-own-phone
Bring Your Phone to T-Mobile Prepaid In a Few Easy Steps
Each carrier has different polices for unlocking phones. More than likely, your phone will need to be paid off. You also might need to call your current carrier’s customers service line, visit their website, or go to a retail store to request an unlock.
🌐
Metro by T-Mobile
metrobyt-mobile.com
Metro by T-Mobile®: Prepaid Phone Plans, Devices & More
When you swap or if you cancel service, the countdown for your next deal restarts. Like everything else in this crazy world, these plan details could change. ... One of our most popular plans—Unlimited 5G plus phone upgrades included 8GB hotspot data, and a 5 –year guarantee on talk, text and data. Plus, when you get 4 lines, you pay only $30 each per month. ... Pay $55 for your first month or without AutoPay. Exclusions apply. Get the same deals as new customers on select devices when you trade-in your phone after 12 months.
🌐
Visible Wireless
visible.com
Visible Wireless - Unlimited No-Contract Prepaid Cell Phone Plans
Visible offers unlimited data, talk and text for $25/month powered by Verizon. Check out our plans, deals, and devices today.
🌐
T-Mobile
t-mobile.com › support › plans-features › self-service-short-codes
Self-service & short codes | T-Mobile Support
Change the way you use your Calling services and Voicemail. Check your account balance details, Refill your prepaid account, and manage Unlimited video streaming with Binge On®.
🌐
UScellular
uscellular.com
Phone and Internet Services | UScellular® Official Site
T-Mobile and UScellular are joining forces to connect more people in more places. Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with more benefits, more options, and the local service you know and trust. Learn how we are keeping you connected everywhere you go.
🌐
Verizon
verizon.com › prepaid
Best Prepaid Plans, Phones & Mobile Hotspots | Verizon Prepaid
Connect with a virtual SIM card and enjoy reliable service in minutes. ... If you want to buy a new prepaid phone, go to our Prepaid phones page to see all the prepaid phones available.
🌐
T-Mobile
t-mobile.com › support › devices › sim-esim
SIM card & eSIM | T-Mobile Support
Prepaid: Review the Prepaid SIM Card page to order online. You can also stop by a store. If you're upgrading or transferring service to a new device, make sure to turn off SIM Protection before following these steps.
🌐
Reddit
reddit.com › r/tmobile › t-mobile prepaid help
r/tmobile on Reddit: T-Mobile Prepaid Help
December 17, 2024 -

Hello,

I recently left the US for an indefinite amount of time, so I will not be using my phone number anymore. I have had a prepaid account with T-mobile for about 4 years, and I found no option to cancel, so I just removed my credit card information from my account, in the hopes that it will stop charging me.

However, I was recently charged for this month. I cannot call the customer service number since I don't have my chip anymore, and I have found no email I can use to tell them my problem. What can I do?