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Reddit
reddit.com โ€บ r/usbchardware โ€บ usb-c to hdmi suddenly stopped working
r/UsbCHardware on Reddit: USB-C to HDMI suddenly stopped working
September 18, 2023 -

I have been using an HDMI cable + HDMI to USB-C adapter to connect two monitors to my laptop. My main monitor is directly plugged in to the HDMI-socket, and the USB-C adapter to the only USB-C socket on the laptop. It's been working flawlessly until yesterday. Now the second monitor just displays "No HDMI signal" and goes to sleep mode. It does not even recognize me plugging in the USB-C cable. Take note that I've done zero (0, nil, no) changes to my setup.

Naturally I thought that the adapter was faulty since I did some testing with the USB-C socket (it charged my iPhone), and the HDMI-cable was working. Purchased a new HDMI to USB-C cable but to no avail.

On my laptop the device manager shows my monitor as a "BillBoard Service".

Has anyone run into this problem? Google is not my friend in this matter, even though I am a man of lurking the internet. Can someone point me in the right direction here?

Many thanks.

Edit: Okay so it got solved by turing the laptop off, then holding the on button for 30 seconds and letting go. What this triggered I have no idea but it might help someone out.

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This is the first post I've found with this problem! I have the same set-up; a Dell laptop with HDMI port and two USB-C ports. HDMI port connects to an external monitor, one USB-C connects to a power supply, the other to an external monitor with a USB-C to HDMI cable. The USB-C ports are interchangeable as to function. This works fine most of the time, but sometimes when I boot it, the USB-C-connected monitor doesn't get a signal. "Display Settings" shows all 3 displays, but the misbehaving one is shown smaller, and listed as "Disconnect this display". Changing the dropdown box doesn't work. It won't change from "Disconnect this display". This only seems to happen at boot time. I've switched monitors, switched USB-C ports, even bought a USB-C to DisplayPort cable, but the issue pops up randomly anyway, so I'm pretty sure it is not a hardware problem. Most days it works fine, but some days it just doesn't. This is a work-issued laptop, on which I do NOT have administrator privileges, so updating drivers or mucking with the BIOS is out of the question. Since it isn't reliably reproducible, and I work from home, getting the company's IT department involved would be an exercise in futility. The only ways I've found to fix it are to reboot, or to superstitiously flip the USB-C connector over a time or two. I am a software engineer and electronics technician, so I have some small expertise. I believe the display driver is to blame, but I can't prove anything. I think there's some boot-time sequence that doesn't always go just right. FWIW, my display adapter shows as Intel(R) Iris(R) Xe Graphics, Driver Version 31.0.101.3959. It's very frustrating and annoying when it happens, but I don't have any better solution than this.
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Dude, I had the exact same problem and I tried your solution and it worked! Thank you so much! Now Iโ€™m curious what caused it as well. I know I recently updated my GeForce drivers so maybe after certain updates you have to do a hard reset?
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Reddit
reddit.com โ€บ r/usbchardware โ€บ usb-c to hdmi not working
r/UsbCHardware on Reddit: USB-C to HDMI not working
September 17, 2021 -

I need some help.

I have two USB-C ports that are USB-C 3.2 Gen 2 ports. I am trying to run a second monitor through one of these by using an HDMI to USB-C adapter, but it is not being recognized by my PC. Windows keeps giving me a message stating " Display connection might be limited".

I have tested the monitor, cable, and adapter with my work laptop and it worked just fine.

Could someone help me figure out what is going on?

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Reddit
reddit.com โ€บ r/techsupport โ€บ usb-c to hdmi adapter malfunctioning on windows 10 (no video signal)
r/techsupport on Reddit: USB-C to HDMI adapter malfunctioning on Windows 10 (no video signal)
August 8, 2022 -

Update: I was able to get HDMI CEC working with a Pulse Eight CEC HDMI adapter.

I wanted HDMI CEC for my Windows 10 computer that is connected to the TV in the living room so that I can control Kodi using the TV remote.

I found that USB-C to HDMI adapters can have CEC support so I purchased one that does.

There is a single USB-C port on the computer so I pulled the HDMI cable out of the HDMI port (which was all working fine), plugged the USB-C to HDMI adapter into the USB-C port and the HDMI cable into the adapter. The TV didn't get an image.

On my main computer I used remote control software (AnyDesk) to see what was happening, as shown in this screenshot, it claims the device is malfunctioning. I checked online and it seems maybe some USB-C ports are not capable of video output.

Where do I go from here? Can I get a USB-USB-C adapter that supports video? Or a PCI-e expansion card that has USB-C ports that support video?

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Mokin
mokinglobal.com โ€บ home โ€บ hub & adapter โ€บ [solved] usb c to hdmi adapter cable not working
USB C to HDMI Adapter Cable Not Working - how to fix it
October 27, 2025 - For Windows users, if your USB-C to HDMI adapter does not work, the issue maybe connect with dedicated driver.In order to solve this issue,we suggest you update the USB to HDMI driver on the official website.Alternatively, recently installed ...
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Mokin
mokinglobal.com โ€บ home โ€บ mst hub โ€บ usb c to hdmi hubs not working -- how to fix?
USB C to HDMI Hubs Not Working -- How to Fix?
October 18, 2024 - To cancel the update, press โ€œWin ... instructions to complete the whole process. ... There may be a problem with the USB C port used to connect the HDMI adapter....
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uni
uniaccessories.com โ€บ home โ€บ blog
[Solved] USB C to HDMI Adapter Cable Not Working in 2023 - uni
For Windows users, if your USB-C to HDMI adapter is not working, the issue might be connected to the dedicated driver. So we recommend you update the USB to HDMI driver on the official website. Alternatively, recently installed Windows 10 updates ...
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HP Support
h30434.www3.hp.com โ€บ t5 โ€บ Desktop-Video-Display-and-Touch โ€บ USB-C-to-HDMI-Isn-t-Working โ€บ td-p โ€บ 8933207
Solved: USB C to HDMI Isn't Working - HP Support Community - 8933207
December 7, 2023 - Ensure that both ends of the USB-C to HDMI cable are securely connected to the respective ports on your devices (e.g., laptop and monitor/TV). Confirm that the USB-C port on your laptop or device supports video output.
Find elsewhere
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Reddit
reddit.com โ€บ r/techsupport โ€บ usb-c to hdmi adapter not working
r/techsupport on Reddit: USB-C to HDMI adapter not working
May 25, 2022 -

I have a hp envy HP ENVY Laptop 13-ba1xxx Product number: 50U00UA#ABA Windows 11 with Intel(R) Iris(R) Xe Graphics. It has a USB-C thunderbolt port. My hdmi to usb-c adapter is not working, and though the monitor recognizes it, there is no display transmitted. This is the adapter I used.

https://www.amazon.com/Adapter-Sniokco-Thunderbolt-Compatible-Pixelbook/dp/B08KXND4Y1

Strangely it worked and then post an update while it was plugged in it just stopped working.

When I use a colleague's Belkin adapter, a notification pops up saying display connection might be limited, but is effectively the same problem.

I have updated drivers in Device Manager, to no avail.

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MiniTool Partition Wizard
partitionwizard.com โ€บ home โ€บ partition manager โ€บ top 5 solutions to usb to hdmi adapter not working
5 Easy Solutions for USB to HDMI Adapter Not Working
November 28, 2024 - You can fix the USB-C to HDMI not working issue by updating to the latest version or rolling back to a previous version. The steps are as follows: ... Step 1: Press the Win + I key to open Settings.
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Dockteck
dockteck.com โ€บ home โ€บ troubleshooting usb-c to hdmi adapter: tips for fixing this common issue
Troubleshooting USB-C To HDMI Adapter: Tips for Fixing This Common Iss โ€“ Dockteck
As a result, the USB Type C to HDMI is not working. Therefore, we suggest inserting the USB C cable into another port. You can also change the hardware from a computer to a laptop if the device is malfunctioning.
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Hi Mridul karat palliyath,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

I'm sorry to hear that your USB-C HDMI connector is not working properly. It sounds like you have a driver issue or a hardware compatibility problem. Here are some possible solutions that might help you fix the error:

Fix USB-C problems in Windows - Microsoft Support

Error codes in Device Manager in Windows - Microsoft Support

  1. Update Drivers: Make sure you have the latest drivers installed for your USB-C HDMI connector. Sometimes, compatibility issues can be resolved by updating or reinstalling the device drivers. Visit the manufacturer's website and download the latest drivers for your specific device and operating system.
  2. USB Port: Try using a different USB-C port on your computer. Some USB-C ports might have different capabilities, and using a different port could potentially resolve the issue.
  3. Firmware Update: Some devices, especially USB-C adapters, may require firmware updates to ensure proper functionality. Check if there are any firmware updates available for your USB-C HDMI connector and follow the manufacturer's instructions to update it.
  4. Uninstall and Reinstall Drivers: In the Device Manager, you can try uninstalling the problematic drivers, disconnect the USB-C HDMI connector, restart your computer, and then reconnect the adapter. Windows might automatically reinstall the drivers, potentially resolving any conflicts.
  5. Disconnect Other USB Devices: Disconnect any unnecessary USB devices from your computer. Sometimes, conflicts can arise when multiple USB devices are connected simultaneously.

Remember to back up your important data before making any significant changes to your system. It's also a good idea to test the USB-C HDMI connector on another computer to further isolate the issue and determine whether the problem is specific to your computer.

I hope this helps.  If there is anything not clear, please do not hesitate to let me know.

Your Sincerely

Hahn - MSFT | Microsoft Community Support Specialist

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Reddit
reddit.com โ€บ r/windows11 โ€บ fix for windows 11 usb-c to hdmi dongle failure.
r/Windows11 on Reddit: Fix for Windows 11 USB-C To HDMI Dongle failure.
January 2, 2022 -

There are reports of usb-c to hdmi dongles stopping working after update from windows 10 to windows 11. The monitor is recognized by the system, shows up as PnP Monitor, but the system does not provide an HDMI signal to the monitor.

The provided solutions don't solve the issue as they refer to updating the graphics driver. For my case this was hp spectre x360 with uhd 620.

The solution to this unsolved problem is to update the firmware of USB-C port from the hp support site, with the latest firmware which was updated december 2021. This will solve the issue on windows 11.

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Reddit
reddit.com โ€บ r/techsupport โ€บ usb-c to hdmi hub not working
r/techsupport on Reddit: USB-C to HDMI hub not working
September 12, 2022 -

[SOLVED]

So I purchased a USB-C to HDMI hub, so I could connect my monitor to my laptop cuz im getting another monitor. Its a 4k@30hz HDMI input, and when i connect it it doesn't detect as a display, It's a pretty old monitor so I was questioning if that;s the issue, its a HP w2207h. My laptop's usb-c port is a usb c 3.2 so it does support video output. the thing is, my monitor does display when I connect it directly to my laptop through it's already built in HDMI port but doesn't work when I connect it through the hub, I tried 2 hubs and the samething happened. I did multiple things like restarting my device, updating drivers but none of them worked, does anyone have any idea on how to fix this? My laptop is a Lenovo IdeaPad Flex 5 and I run it on Windows 10

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Reddit
reddit.com โ€บ r/techsupport โ€บ usb c to hdmi adapter not working on new pc
r/techsupport on Reddit: USB C to HDMI adapter not working on new PC
April 9, 2024 -

Hi all,

I used to use a laptop connected to 3 monitors. In order to get enough I/O I used an adapter. It worked without issues for a few years. I now use my laptop as a laptop again, replacing it with a newly built PC. I don't yet have a GPU for my PC so I'm using the onboard graphics on the 9800x3d, which performs competently. My motherboard only has an HDMI out and Displayport out. So, I'm trying to use the same adapter I used to use on my Windows 10 laptop on my new Windows 11 PC to output to my third monitor.

My motherboard doesn't have a USB C port on the rear I/O, but the front panel of the PC does and is properly connected to the motherboard. When I plug in my adapter (with the monitor connected) I get a notification stating that the display connection might be limited and to make sure the displayport device is supported by my PC. For clarity, this is an HDMI adapter using HDMI to connect to the monitor. Same setup that worked on my laptop.

I'm on Windows 11, my motherboard is the PRIME B650M-A AX II, I'm running the latest BIOS. My front I/O is the Lian Li A3 MATX, processor is the 9800x3d, the adapter is generic, I believe it is this one https://www.amazon.ca/Selore-S-Global-Converter-LenovoYoga-Thinkpad/dp/B07QKVY23Q?crid=OJBJ4O106E0L&dib=eyJ2IjoiMSJ9.fNxTQUQrS8wnwkz_h-4TLA6jQIjwnvgM_Xqn8a9TJN0wvkJR44h2WZMnC0DVf30gGFLLxkI4vi717rv73NimUGPhD5OLGDsui-rY_7aMv-kvLkDGGox8YyTcPK8O_ekSl6h8XPYoLU70xF39XrFVvSy2W9kYLq28xl-6U6Fw629SHDjKcvq7LBjEGsMHg9k8AyS1cBQOArqCT2N0VJBURnR_8PYWkULDr9qYw3HZy7vUaMFBp4mWocmdE5F_GoSgAnIBRlFR2HUmqfDvIwPtqXMk3ZAvyaj9w6dmxHxtzp7UXpCHI85NxC3sMCT16R5-dm2R3-yOGOOFPEiUbbBxQzTwVB7Pj9zdqix8nyT4qgTp-SOpklHMfnFrkfvWHqCMJwEPctxKiL1TysvffV_prrV9arJir9xcpvka7XTKGdHK3Tbo7gNMSj_Cucel2V7Q.9lteeCp2Xk0h7GusnCKZf9Tv5BAGOsIxZlvpDUCfV3o&dib_tag=se&keywords=selore%26s-global%2Busb%2Bc%2Bto%2Bdual%2Bhdmi%2Badapter%2B4k&qid=1740162978&sprefix=usb%2Bc%2Bto%2Bhdmi%2Bselor%2Caps%2C103&sr=8-5&th=1

Any help would be much appreciated, maybe there is a USB BIOS setting that needs to be changed or some other setting? I'm posting here because I'm not really sure how to troubleshoot any further and figure out if it could be software issues or hardware incompatibility.

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Windows Central Forum
forums.windowscentral.com โ€บ home โ€บ the os, software & ai hub โ€บ windows discussion
USB-C to HDMI adaptor not working on Windows 10 on Dell G15 Notebook | Windows Central Forum
January 4, 2022 - If nothing works the Uninstall USB driver using device manager and restart your pc. After restart windows automatically update your driver then check hopefully your problem will be solved...
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Selore
seloreglobal.com โ€บ blogs โ€บ selore โ€บ troubleshooting-usb-c-to-hdmi-adapter-issues-a-comprehensive-guide
Troubleshooting USB C to HDMI Adapter Issues: A Comprehensive Guide โ€“ Selore
Check USB C and HDMI connections, ensuring they are properly inserted. Learn how to connect the adapter to devices and external displays correctly. Sometimes the USB C port on the device is unresponsive, causing problems with the connection ...