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Vanilla Gift
vanilla-gift.pissedconsumer.com › customer-service.html
Vanilla Gift Customer Service Phone Number (844) 433-7898, Email, Help Center
1 week ago - The live operator at Vanilla Gift Card support helpline will assist you with purchasing the Gift Card online. If you are already the Card owner and have questions, call Vanilla Gift Card at 1-833-322-6760.
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Elliott Report
elliott.org › home › vanilla gift customer service contacts
Vanilla Gift Customer Service Contact Support Via Phone Email Exec Contacts - Elliott Report
August 8, 2025 - In essence, Vanilla Gift is one of the many prepaid card services under the InComm Payments umbrella. Call (844) 433-7898. No, Vanilla Gift does not explicitly provide a customer service email address on the website.
Discussions

VISA Vanilla Gift Card Zip Code + Customer Service issues
I just had the exact same thing happen. I had to call their customer service, 833-322-6760, there is an option to press zero to talk to a person. They really are pretty sketchy. They recently removed the option to add your address or name, they told me cards were now "not personalized" and if a site did need it to just use my own. This is what I had done on Amazon and by not being correct the transaction was declined and then VanillaGift card's system marked it as compromised and froze it. That is why you got the message it was unable to be used. It now requires them to reissue a new one which I should bet in about 2 weeks. When I asked how to use the replacement one online properly she suggested I don't and to use it in-store. No site stole your card info, it is just set up that you don't have the full info to use it correctly online. They are hoping you won't bother waiting on hold for 40 minutes like I had to to get the new card and they keep the money. I was going to talk to someone higher up because it really is scummy what they are doing but they put me on hold for another 20 minutes and I gave up. More on reddit.com
🌐 r/CreditCards
35
11
April 3, 2023
Visa Vanilla support help.
If you have questions about a Vanilla Visa® Gift Card already purchased, please contact Vanilla Visa® Gift Card for assistance at 1-833-322-6760. From: https://www.vanillagift.com/help More on reddit.com
🌐 r/CreditCards
2
2
December 19, 2022
Vanilla Gift will replace my compromised gift card in 6 weeks. Any way to speed that up?
One day their going to meet their maker and hopefully before that day come they meet trump More on reddit.com
🌐 r/ConsumerAdvice
128
18
April 22, 2023
visa vanilla gift cards straight up not working any more? customer support useless.
Facebook has a group called Vanilla Visa gift card victims. That is where I found the emails for incomm.com to get new cards that work. That group is starting a class action case on Vanilla gift cards. They should be pulled from the stores until the problem is fixed. I would not want to buy another one because of the problems and aggravation. There are answers and links in that group to help get your money back! The group with Sandra as the administrator! Check the group out, it is well worth it! More on reddit.com
🌐 r/CreditCards
27
14
June 29, 2022
People also ask

Where can I buy a Vanilla Gift Card?
You can buy Vanilla Gift Cards online at VanillaGift.com. You can also buy them at participating retail locations.
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vanillagift.com
vanillagift.com › help
Frequently Asked Questions: Vanilla Gift Card Q&A | Vanilla® Visa®
Does my Vanilla Gift Card expire?
The funds on both Physical and eGift Cards never expire. However, your Gift Cards do have an expiration date listed to facilitate transactions.The “Valid Through” Date indicated on the back of your Physical Gift Card or displayed on your eGift Card is not actually an expiration date. It is intended primarily for fraud protection purposes and permits your Gift Card to be used for ordering online or by phone.
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vanillagift.com
vanillagift.com › help
Frequently Asked Questions: Vanilla Gift Card Q&A | Vanilla® Visa®
What payment methods can I use to purchase a Vanilla Gift Card?
You can purchase Gift Cards using Visa, Mastercard, American Express, or Discover credit/debit cards. You can also purchase Gift Cards online with PayPal, Venmo, Click to Pay, or Apple Pay (on supported devices) at checkout. Regardless of payment method, the billing address must be in the United States.Please note VanillaGift.com cannot accept payment methods with addresses from the state of Hawaii. VanillaGift.com cannot accept payment methods with addresses from the state of New Mexico for orders equal to or greater than $1,000 within a 24-hour period.
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vanillagift.com
vanillagift.com › help
Frequently Asked Questions: Vanilla Gift Card Q&A | Vanilla® Visa®
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GetHuman
gethuman.com › all companies › vanilla gift card customer service
Vanilla Gift Card Customer Service Phone Number 800-571-1376: Call Support
2 weeks ago - Toll-free · 24 hours, 7 days · Enter the number on the front of the card, then verification on the back #2, then #4 · Please enter your 16-digit card number on the front of your card, or press 1 to hear important facts about your card, or press 2 if you have lost your card. · Free tools available: Talk for me, Skip the wait, Schedule my call ... Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Vanilla Gift Card below.
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Vanillagift
egift.vanillagift.com
Vanilla Visa - Vanilla Gift
Look up your digital product, then redeem, send as a gift or print!
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Vanilla Visa
vanilla-visa.pissedconsumer.com › customer-service.html
Vanilla Visa Customer Service Phone Number (844) 433-7898, Email, Help Center
1 week ago - The best email to contact Vanilla Visa is [email protected]. 56% of customers use this email address to address their issues and concerns. Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult. ... Two letters and online complaints ignored. I’ve reached out to CVs and local Sheriff for help. Read full quote ... I bought a $500 gift card ...
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Reddit
reddit.com › r/creditcards › visa vanilla gift card zip code + customer service issues
r/CreditCards on Reddit: VISA Vanilla Gift Card Zip Code + Customer Service issues
April 3, 2023 -

I've been trying to use a VISA vanilla gift card I got for my birthday a couple days ago. Every site has asked me for a Zip Code, and I've tried inputting my own, and the one of the store it was bought at. Neither worked. I also tried inputting the zip code of the person who bought it for me. I activated the card on the vanilla visa gift card site, but contrary to what I've seen, there wasn't a Zip Code option for where to set a zip code, though others had one on the very same site. As I was trying, I went back to the balance checking page on the vanilla visa gift card site, and it said:

ON HOLD Your Card is unable to be used at this time. Please immediately call the customer service number on the back of your Card.

However, the number on the back of the card is always a robot with 3 options. FAQs, Check my Balance, or Report my card stolen or missing. I really have trouble with using most robotic over-the-phone interactions, and almost always do better talking to a real person, however, there doesn't seem to be a way to get help from one. Only the robot, and my problem isn't one of the three things it offers help with.

I'm scared that some website got ahold of my card number and is stealing the money. The card had 100 dollars on it and I really can't afford to waste that kind of money right now.

If anyone has any insight on what to do or who to call, that would be really helpful right now.

Thank you.

Top answer
1 of 5
3
I just had the exact same thing happen. I had to call their customer service, 833-322-6760, there is an option to press zero to talk to a person. They really are pretty sketchy. They recently removed the option to add your address or name, they told me cards were now "not personalized" and if a site did need it to just use my own. This is what I had done on Amazon and by not being correct the transaction was declined and then VanillaGift card's system marked it as compromised and froze it. That is why you got the message it was unable to be used. It now requires them to reissue a new one which I should bet in about 2 weeks. When I asked how to use the replacement one online properly she suggested I don't and to use it in-store. No site stole your card info, it is just set up that you don't have the full info to use it correctly online. They are hoping you won't bother waiting on hold for 40 minutes like I had to to get the new card and they keep the money. I was going to talk to someone higher up because it really is scummy what they are doing but they put me on hold for another 20 minutes and I gave up.
2 of 5
2
It sounds like your VGC is locked. When that is the case, you must talk to someone by calling the number on the back of the card. Choose "Report card stolen or missing". You will get to a person likely someone overseas. Explain that your card is locked, etc. etc. Also, when checking the balance, make sure you are using the website listed on the back of the VGC. These VGCs are best used in person at a store. Using them online can lead to it being locked. Most people don't know this flaw. I went through this a few months back.
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GetHuman
gethuman.com › all companies › vanilla gift card customer service › prepaid card customer service phone number
Vanilla Gift Card Prepaid Card Customer Service Phone Number 800-652-9174
November 26, 2010 - Or press 1 to hear important things about your card. Or press 2 if you have lost your card. If you cannot read or do not have a 16-digit card number and would like to talk to a customer service representative press 3."
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OneVanilla
onevanilla.pissedconsumer.com › customer-service.html
OneVanilla Customer Service Phone Number (877) 770-6408, Email, Help Center
2 weeks ago - Individuals with other legal concerns can dial the OneVanilla number, 1-833-774-8223, between office hours. Calling the company agent is the most feasible option for people with urgent inquiries.
Find elsewhere
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Vanilla Gift
vanillagift.com › help
Frequently Asked Questions: Vanilla Gift Card Q&A | Vanilla® Visa®
If you cannot find this email or need assistance, please call Customer Service at 1-844-433-7898. ... If you have questions about purchasing Gift Cards online, please call us at 1-844-433-7898.
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Vanilla Gift
vanillagift.com › visa-gift-cards
Visa® Gift Cards | Vanilla® Visa
They are activated upon purchase and shipped to the recipient’s email ready to use. If you have questions about purchasing Visa Gift Cards online, please call us at 1-844-433-7898.
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Visa
usa.visa.com › contact-us.html
Contact Us | Visa Customer Service | Visa
Find our toll free Visa phone numbers to contact us about your Visa card account. Visa customer service is available 24/7 to answer your questions.
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Visa
usa.visa.com › support.html
Visa Consumer Support | Visa
To locate more helpful information on Visa Gift cards, please visit the FAQ area on the Visa Gift card balance page which covers everything from what to do if your Visa Gift card is lost or stolen to making returns using your gift card.
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Vanilla Gift
vanillagift.com › customer › account › create
Create New Customer Account
You cannot purchase American Express, Visa, and Mastercard physical products in the same order. Would you like to remove your existing physical product(s) from your cart and continue to buy the newly selected card(s)?
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Vanilla Prepaid
vanillaprepaid.com › index.html
Gift Card Website
Enter your card details to activate your gift card and check the balance and transaction history.
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Häagen-Dazs®
icecream.com › us › en › brands › haagen-dazs
Häagen-Dazs® Ice Cream Home | Official Häagen-Dazs®
Our crispy Belgian waffle cone pairs perfectly with our velvety Madagascar vanilla ice cream. Topped with salted caramel pieces and milk chocolate curls and finished with a last bite of ooey gooey caramel sauce.
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Consumer Advice
consumer.ftc.gov › avoiding-reporting-gift-card-scams
Avoiding and Reporting Gift Card Scams | Consumer Advice
September 11, 2025 - Keep a copy of the Vanilla card or your store receipt. ... Call 1 (800) 847-2911 and follow Visa’s instructions. Keep a copy of the Visa gift card or your store receipt.
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Vanilla Gift
balance.vanillagift.com
Vanilla Gift
We cannot provide a description for this page right now