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Genuinely perplexed about how Walmart Canada online and the physical stores even operate for the customer
I got banned from online shopping… what can I do? I returned a few Christmas gifts via mail (ordered online). Along with one item that never arrived that was refunded. Now I’m banned from ordering? Is there anything I can do? Is this forever? And is it somehow linked to my card, name, or address?
Walmart Is A Better Online Shopping Experience than Amazon
can someone please explain WTH is going on with walmart online?
Videos
Alright… hopefully not a long one but genuinely need to understand how this is possible, or why things are the way they are. I live in Canada for reference.
I noticed the Apple Watch series 9 on sale for $498.98 CAD on their website (photo attached). It says in stock and ready to pick up at this particular store, so instead of ordering online I go to my local Walmart.
I go to the electronics section, and ask for help. They say that it’s actually more expensive in store ($589 CAD), so I show them the price online, and also show them the disclaimer (photo attached) that says they will price match the item if there’s a difference from online to physical store.
The store clerk has to call their manager. At this point I’m thinking, “I’m sure this will be no problem, it’s not like I’m asking them to price match another store, it’s LITERALLY THEIR price online.”
She comes back and says it’s not possible. They don’t price match on items that high in price. The only way I could get that price would be to buy online and then pickup hours from that time, or the next day…. From that same store.
At this point the store clerk has the product in her hand, I have my wallet out ready for purchase, and somehow they’re making NOT buy the item right then and there. Instead they want me to buy online and wait to pick it up potentially a full 24 hours later.
I ended up going with Amazon instead of them because I enjoy their customer service more and I know they’re reliable. I also don’t have to make another trip to pick it up and it will get there tomorrow anyway.
How on earth does this make any sense? Money in hand, product in front of me, but some technical BS with storefronts and management prevented me from giving them money right then and there. I’m not even mad, just extremely confused and dumbfounded how stupid the scenario was.
Any other experiences with stuff like this from anyone else?