I think I had the same problem as yours.
The solution that worked for me consists of enabling the display in Intel Graphics Command Center.
In the display settings in the Intel Graphics Command Center app, click the three dots of the concerned display and click enable if it's not enabled.
I think I had the same problem as yours.
The solution that worked for me consists of enabling the display in Intel Graphics Command Center.
In the display settings in the Intel Graphics Command Center app, click the three dots of the concerned display and click enable if it's not enabled.
I have the same problem, with the added complication that the "Intel Graphics Command Center" automatically opens on one of the displays which is not visible. That makes it hard to make any adjustments.
After some fiddling with cords, I got it to appear on the laptop monitor, but all displays are listed as 'enabled', but are receiving no input.
Another laptop connected to the same docking station is able to use all displays, is it just this one machine that is not sending information to the external monitors.
Hi Everyone,
I'm facing a problem with my 2nd monitor. I'm using a Win10 64Bit laptop, and AOC Monitor with a VGA socket. I am using a VGA/HDMI converter in between. Used it for a long time without problem. But one day the screen was black. The monitor is working, laptop detects the monitor, I can even move my curser to the other monitor (But can't see it.)
I twitched with resolutions, refresh rate, etc. settings on windows display settings, nothing changed.
I tried to connect my laptop to my TV monitor with just HDMI cable (without converter) it works fine.
Then to see if the converter is working or not, I tried my sisters laptop on my setup with the HDMI/VGA converter and my monitor. But my sister's laptop works without problem.
And I went on and bought brand new HDMI/VGA converter anyway and tried it with my laptop but it's not working. (Both old and new converters are working on my friends laptop and his monitor.)
So as you can see I'm struggling to find which part is faulty.
I was suspecting from my VGA cable, but again with the same cable and converter my sister's laptop works fine.
Has anyone had this problem before? I really appreciate some help.
Thanks for reading this far and spending time :)
Videos
I have tried a different cable and it does not work. When I plug in my other computer it does work.
I have followed all steps listed on that page and nothing. Please help. Why is it detected but not working?
Hello Troy,
My name is Hanem, an independent advisor, and I'm here to help you.
I'm sorry that you are experiencing this issue, and I will try my best to assist you.
Kindly follow all the steps on this link for other troubleshooting steps on how to fix the external monitor connection.
https://support.microsoft.com/windows/troublesh...
If you've tried the steps in this article and the issue persists, I suggest using a different cable or monitor and also testing the affected monitor on another computer.
I hope this helps. If the issue persists, just let me know and I'll be more than happy to assist you.
I got a forced update from Windows 10 to Windows 11 few days back. After the update, my 2nd monitor stopped working. It's not getting detected at all. I tried some tips I found online like Windows + P, Nvidia Display Settings, updating drivers, but none of them have worked.
My 1st monitor is connected via HDMI, working perfectly fine. My 2nd monitor has a DVI port - I'm using a DVI to DisplayPort connector to connect it to my GPU. All this time it ran perfectly fine. The windows 11 update totally screwed it up overnight.
My specs are: i5-13600K, RTX 4070, 16 GB RAM, MSI motherboard.
EDIT: SOLVED! Intel drivers for the integrated gpu fixed it.
I had the similar problem, but my laptop do not have the second video adapter. In my case when I connected a third monitor over hdmi then my second monitor, that was connected over usb type-c, stopped working as monitor and continued working as touch input only.
Solution that worked for me:
Open Intel Graphics Command Center application, right click on grayed display and enable it.
Weird problems require weird solutions...
I followed this guide and did a restart after advising to always take the nvidia card. And then it just worked again. Although it still shows that the Intel Iris Xe Graphics card is driving the 2 displays.
I just bought a brand new HP Laptop, i7, and plugged in my external monitor into the HDMI port. It's detecting the 2nd monitor, but I see no display - black screen. Additionally, it did display once and I used the monitor for about 30 minutes and then had to restart for a software install... now i can't get it to display again. But still detected.
Any thoughts?
Hi, I am Dhanam, Independent Advisor here to work with you on this issue.
I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Uninstall your display driver
In the search box on the taskbar, type device manager, and then select it from the list of results.
Select the arrow to expand Display adapters.
Under Display adapters, right-click the adapter, then select Properties.
Select the Delete the driver software for this device check box, and then select OK.
Restart your device and Windows will attempt to reinstall the driver.
This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.
I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.
Regards,
Dhanam,
Independent Advisor.
Hi, I tried hard reset - hold power button on your PC till turn off. This simple solution worked.
UPDATE: Solved! Check the comments for the solution that worked for me
Hey all,
I've been trying to connect my laptop (ASUS TUF Gaming FX505DT-BQ613T) to either my second monitor or my tv screen through HDMI. This has worked perfectly fine in the past, but after I updated it to windows 11, it stopped working. I've tested both the cables and the screens with other devices, and they work, so I don't think they're the problem.
When I plug in the laptop, there does appear to be something happening - at the very least, the monitor lighting up a bit, but then saying 'no signal' anyway. Similarly, when I unplug the cable, the laptop screen turns black for a second. It seems like there's not really any signal being sent through the cable. If I go to the multiple displays settings and click 'detect', it says 'we didn't find another display'.
I've tried a restart, and I've tried updating the display adapter drivers, but windows said that they were already up to date. I've also tried changing the display frequency to either 60 or 40 Hz, but no difference.
I'm not sure what to do next - I'd prefer not to mess with reinstalling the entirety of windows 11. Does anyone have an idea? Please let me know if you need any more info from me. Thanks!