Hi, I am Dhanam, Independent Advisor here to work with you on this issue.
I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Uninstall your display driver
In the search box on the taskbar, type device manager, and then select it from the list of results.
Select the arrow to expand Display adapters.
Under Display adapters, right-click the adapter, then select Properties.
Select the Delete the driver software for this device check box, and then select OK.
Restart your device and Windows will attempt to reinstall the driver.
This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.
I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.
Regards,
Dhanam,
Independent Advisor.
Hi, I am Dhanam, Independent Advisor here to work with you on this issue.
I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
Uninstall your display driver
In the search box on the taskbar, type device manager, and then select it from the list of results.
Select the arrow to expand Display adapters.
Under Display adapters, right-click the adapter, then select Properties.
Select the Delete the driver software for this device check box, and then select OK.
Restart your device and Windows will attempt to reinstall the driver.
This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.
I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.
Regards,
Dhanam,
Independent Advisor.
Hi, I tried hard reset - hold power button on your PC till turn off. This simple solution worked.
UPDATE: Solved! Check the comments for the solution that worked for me
Hey all,
I've been trying to connect my laptop (ASUS TUF Gaming FX505DT-BQ613T) to either my second monitor or my tv screen through HDMI. This has worked perfectly fine in the past, but after I updated it to windows 11, it stopped working. I've tested both the cables and the screens with other devices, and they work, so I don't think they're the problem.
When I plug in the laptop, there does appear to be something happening - at the very least, the monitor lighting up a bit, but then saying 'no signal' anyway. Similarly, when I unplug the cable, the laptop screen turns black for a second. It seems like there's not really any signal being sent through the cable. If I go to the multiple displays settings and click 'detect', it says 'we didn't find another display'.
I've tried a restart, and I've tried updating the display adapter drivers, but windows said that they were already up to date. I've also tried changing the display frequency to either 60 or 40 Hz, but no difference.
I'm not sure what to do next - I'd prefer not to mess with reinstalling the entirety of windows 11. Does anyone have an idea? Please let me know if you need any more info from me. Thanks!
Videos
I had the similar problem, but my laptop do not have the second video adapter. In my case when I connected a third monitor over hdmi then my second monitor, that was connected over usb type-c, stopped working as monitor and continued working as touch input only.
Solution that worked for me:
Open Intel Graphics Command Center application, right click on grayed display and enable it.
Weird problems require weird solutions...
I followed this guide and did a restart after advising to always take the nvidia card. And then it just worked again. Although it still shows that the Intel Iris Xe Graphics card is driving the 2 displays.