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just received mind today and it is fantastic. well worth the wait. trying to see if there's any software or firmware that I have to download. does keyboard have 0.1mm and rapid mode on as default?
After I try to install the new update through their site, I get to step 3 out of 7 and it just stops, I have to unplug and plug it again to work. I tried the "Occurs during an Update" troubleshooting steps but they didn't work. I don't get shown an error message or anything.
Any advice?
When I'm using the old one rapidtrigger shows on (it is) but on the new v5 software it's greyed out even if RS is still on, it's very confusing
See screenshots
https://imgur.com/a/530mCfI
In the old software when I hover my mouse on the RT settings the keys are glowing, in the new version it does nothing
Even if I select all 4 keys the RS button is still off
https://imgur.com/a/3SM2XMk
How did this go through 4 month of beta and 8 versions?
edit : SOLVED
I just need to set RT again in the new software, it does not detect RT settings from the v4 software