Last night I got a popup that said that i need to verify my apple id. I put in my password and it said my apple id was locked for “security reasons”. it said to unlock it i can have it send me an email to help unlock it but i never received an email. I’ve had it re-sent several times but still no email, i cant use apple music until i unlock my apple id and this is getting very frustrating. What can i do? I have an iphone 8 running on IOS 13.6.
Possibly someone else has broken into your account and changed the email. Contact Apple Support.
Did you actually take the elementary step and check to see if your Apple ID was locked? I'm guessing no. I get these phishing attempts almost daily, for Outlook, Amazon, PayPal - don't even have an account with them, Netflix etc. They all rely on people being too stupid to even think what they're doing. Here's an easy way to tell next time the pop up appears. If you can click outside the pop up and it goes away it's not genuine.