Daikin - Post-install tech support suggestion?
Never been told by tech support to basically fuck off. But called daikin for chiller tech support about a minimum DP set point. Daikin- “We cannot answer any of your questions as you are a direct competitor.”
Technical support for "Big 3"
Filed a case in consumer forum against Daikin, for installing a faulty part, should I let them change it now ?
Hey all,
I had my Daikin system installed 1 year ago by an authorized dealer/installer. There is some vibration coming from inside the unit. Despite tightening up all external screws and mounts - it didn't fix the issue.
I am going to reach out to the supervisor again to see what they can do, but the tech did not inspire any confidence when they basically told me "We only install" and don't fix. When asked if they have a tech support department, they couldn't say.
Not going to dwell on the merits of going with them in the first place (word of mouth referral w/ good experience)... but I'm curious what my post-install options?
I am going to contact Daikin directly. Was wondering if anyone can shed some light on how the process is if it's directly w/ Daikin? I registered my unit and it is still under manufacturer warranty.
Thanks!