Is this safe to uninstall?
I have also been trying to uninstall Dell supportassist but it never uninstalls just stays there
I've had this new laptop (XPS 17 9720, i9 processor, Nvidia RTX 3060, 4k screen) for a couple of weeks now. On day one I uninstalled all of Dell's bloatware except for the driver updater. The privacy agreement for Dell SupportAssist seemed particularly diabolical.
A week or two later, I'm noticing that my fans are a little loud and whiny. I don't think it's coil whine, I only notice it when I'm running a graphics-intensive program and the fans start spinning up. Probably normal, but I'm worried that I accidentally uninstalled some Dell program that was regulating fans and temperature in some proprietary and necessary way.
As far as I can tell, the only programs from Dell that would potentially affect fan behavior / temperature control are "My Dell" and "Dell Fusion Service." I'd rather not have these bloatware programs installed if I can help it, but it's not worth frying my CPU/GPU over it.
Are my fans and components okay without them, or do I need to reinstall these two programs?
hello, i accidentally deleted fusion service and i would like to know how to reinstall it pls so i can put the 80% limit. if somebody can make me a tutorial or smth cuz i didn’t find anything on youtube pls🙏🏼🙏🏼🙏🏼🙏🏼 (i did reset my laptop but it didn’t come back) my laptop is a dell inspiron 14 ryzen 5 8640HS
I have a XPS 15 9570 and I noticed that in the recent Drivers and Update, there is now something called Fusion Service at https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=t4mmx&oscode=wt64a&productcode=xps-15-9570-laptop which appears to install something called My Dell. However, it seems the system originally used Dell Power Manager Service https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=kdhhr&oscode=wt64a&productcode=xps-15-9570-laptop which can no longer be installed as the installer will say that it detected My Dell being installed. My question is should one install Fusion Service or should one install Dell Power Manager Service? Is there any features that Dell Power Manager Service has that is missing in My Dell with the Fusion Service? Thanks!
I opened MyDell to change power settings and it said that I have to update it. I tried to update it, but it still prompted me to the same update message and skipping it would close the app. As anyone had the same problem? This happened this afternoon
Dell G7 7588
Ran into problems with fusion service while trying to start MyDell then tried to install supportAssist but it said it's not compatible with my device. Like why not? Help.
ypu can directly install support assistant by going to dell support site and enter your service tag
I have the exact same issue with MyDell(not with the supportassist, I don't have that). Actual support doesn't help, the solutions in the forums also don't help, I hope your post gets some traction because this software is blocking essential settings for me
Hi guys,
I have a Dell XPS 13 Plus. Now, I'm rying to update the "My Dell" app that's not working anymore, because it wants to install an update first. The problem is, I can't update this app.
It looks like it has something to do with the Fusion service the app is trying to install, because after updating the service it returns to the same screen where I started ("Update available) and I can't use My Dell without a succesful update.
So, I can't access a lot of functions I frequently used like to eye security tracking and Dell Performance.
Had contact with Delll Premium Support and they said that they had a lot of complains about this issue, but there was no fix on this moment and that I just have to be more patient.. I'm not satisfied with this answer and expected more effort after a full month without a solution.
Also, I removed the fusion service, the My Dell app, but that didn't work either. Still getting the same message.
Anyone experiencing the same problem or/and any tips or tricks to update the app?
I can’t access fusion (overclocking) on my brand new Aurora R16. Overclocking is enabled in BIOS, and it shows OC1 and OC2 there. But i don’t have manual control via fusion or the ability to see what OC1 or OC2 profiles even do for overclock settings. How do I access fusion? I still have the thermal profiles and the RGB controls available.
Edit: CPU is a 14700kf
Edit 2: after contacting dell support I was told windows 11 Aurora R16 do not support the drivers for fusion
Hi all,
I recently (two days ago I suppose) got a popup to update MyDell to keep using it, looks like this:
Whenever I press update, it downloads the .exe and starts it, I get an UAC popup for a signed "Fusion" update executable. It runs, keeps spinning and returns to the above screen.
Means: It never finishes and I'm unable to use MyDell anymore...
What to do?
Thanks
EDIT
Reviews speak for themselves - a lot of users complaining about the updateloop:
I don't normally come onto forums like this to call out people out of anger, but I feel that this needs to be said. Dell is beyond awful with its support. The Alienware laptops they make are good and all, but they don't have any regard for what happens after the purchase. I have a 15 R4 laptop. The Alienware command center started having issues so I uninstalled it and reinstalled it (several months ago), but that caused the lights to stop working entirely, and resulted in the FX and Fusion tabs disappearing entirely. Nothing I tried worked, not even factory resetting my PC which is what support told me to do, and they just kept recommending I reinstall different versions of the CC. I looked around on the internet and there are hundreds of others who have the same issue that I have, and Dell has said nothing about this. 90% of community posts have a Dell mod commenting to uninstall and reinstall the Command Center as a solution, and that's all they ever say. They have not made an official statement anywhere about this issue, and if your device isn't under warranty they won't help you. And before you say they probably haven't had a lot of time to fix this, here's the best part. I've found that this issue has been going on as far back as 2012. Nothing has changed and they've ignored the issue for years. This is unbelievable to me. Feel free to fact check me or whatever. I just need to put this out here to let people know what's up with Dell. I doubt this is the only issue they've been neglecting.
*Dell consumer support
Dell business support is the tits, I've been running their servers, laptops and desktops for years at all the companies I've worked at and they've been flawless, sure you get the odd manufacturing defect or dicky wifi card, but 4 hour on site parts replacement for £100 a year? never going to complain at that!
also for your problem,
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Uninstall Alienware Command Center from Program and Features
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Windows 8/8.1/10: Right click on the lower left hand side of the screen
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Windows 7: Click Start > Control Panel > Programs and features
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Launch the Run Command
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📷 + R on the keyboard
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Windows 8/8.1/10: Right click on the lower left hand side of the screen
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Windows 7: Click Start > Run
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Type %appdata% and press Enter
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Delete any Alienware Folder. If the folder is not there just continue.
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Type %programdata% and press Enter
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Delete any Alienware Folder. If the folder is not there just continue.
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Go To C:\Program Files\Alienware\
Older versions of command center will be under C:\Program Files (x86), please check both folders. -
Delete the Command Center Folder Only
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Go to the Documents Folder (My Documents on Win 7)
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Delete the AlienFX and Alienware TactX Folders
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Launch the Run Command
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Type regedit
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Search the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Alienware
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Delete the following folders only: (Some of these may not be present, just delete the ones present)
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AlienFXMediaPlugin
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Alienware AlienFX
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CCPlugins
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Command Center
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Search the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Alienware
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Delete the following folders only: (Some of these may not be present, just delete the ones present)
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AlienFXMediaPlugin
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Alienware AlienFX
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Command Center
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Restart the system
then re-install and see what it does. NB - I just found this after a tactical google search, may work, may not
I have had this issue on an aurora r7 desktop, and a M15 laptop. Nothing I have done according to their exact support instructions had worked for me. Sold both devices. Worst part is the software is a feature because it’s how you control the lighting and performance.